Fantastic service every time. The manager lucie is so friendly, warm and welcoming and always makes you feel comfortable as soon as you walk into the shop. She really knows her job and nothing ever se... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
visited the Witham branch hull, greeted by Carl who was very friendly and helpful, explains all equipment we enquired about and costs. Returned to purchase items and Carl was very helpful again, deli... Toon meer
Bedrijf heeft geantwoord
Dean is an absolute credit to the company! Brought the Eden astrolite powerchair to my house to trial and was polite, punctual and courteous!! Answered all my questions and helped me pack up my old o... Toon meer
Bedrijf heeft geantwoord
Popped in today as I'd been messaging staff on Facebook about a powerchair I was interested in. Had a great visit with knowledgeable staff. Nick was good and chatty and my assistance dog was welcomed.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contactgegevens
16 - 20 High Street East, DN15 6UH, Scunthorpe, Verenigd Koninkrijk
- 01724 747477
- www.eden-mobility.co.uk
4,8
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you so much Sophia for you help…
Thank you so much Sophia for you help you was very helpful when I came to pick my scooter your very friendly happy to help any questions you will answer once again thank you
8 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Wendy was fabulous
Wendy was fabulous, full explanation given. Great service.
Very happy with purchase
8 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
rachel was amazing helped us find the…
rachel was amazing helped us find the perfect walker showed us how to use and explained everything thoroughly and was so friendly and helpful
8 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Excellent comfortable advice great…
Excellent comfortable advice great communication simple explanation very friendly
8 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sophia was great and really respectful…
Sophia was great and really respectful made us laugh and enjoy our experience. Loved the experience and showed us different scooters and prices without no harm. Definitely come back.
8 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Very professional and good customer…
Very professional and good customer service by amo
8 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
I couldn't ask for anything better…
I couldn't ask for anything better Davina you were an absolute diamond helped me with my scooter purchase and even when I had to come back you sorted the problem thank you so very much.
8 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Mum had a walker delivered that was…
Mum had a walker delivered that was damaged and Wendy at Wakefield shop helped as soon as we took it to shop . Exchanged the damaged walker for a new one. Definitely will be back
8 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Fabulous!
Wendy was fabulous! Helped me navigate my first powerchair purchase! Friendly and knowledgeable! Highly recommended.
7 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Anita was very helpful she explained…
Anita was very helpful she explained everything and showed us how it worked,
My husband loves it he had a little go on it outside in the precinct
4 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Trust Eden
As a recently appointed employee, with 25 years experience in mobility, I can vouch for Eden.
Lovely people, fair prices, amazing range of products and genuinely fantastic after sales!!!
Blown away to be honest.
Well done and thank you Eden Mobility.
5 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Excellent service
I received excellent service from the manager, Natalie.
She guided me through many different types of mobility aids, demonstrated their features, and let me test them myself. She also went over the insurance process and answered any further questions I had. I came in with nothing, and left with the perfect mobility aid in the same day. Incredibly pleased, and will definitely be a returning customer.
5 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Scooter broke down after 3 months
Scooter broke down after 3 months , totally dependant on it waited 9. Days for it to be repaired Machanic managed to disconnect a wire leading to the charger therefore scooter wouldn’t work , waited another 8 days for Machanic to come again he said he would order another set of wires that was 3 weeks ago have not heard from them since. Scooter was brand new latest model , disgusting, fora new model to break down in the first place. I had 8 taxis and paid out £400 for dog walkers plus expected to pay monthly rental dreadful company
26 juli 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you for your review. We have successfully made contact with you to assist in this.
Warm regards,
Eden Mobility
Exceptional home service
we noticed that the connection to the light on the front of the scooter we purchased last year had come away and so we contacted Eden Mobility to arrange a repair. The scooter was still in warranty and they sent someone out to our home very promptly. We had a gentleman called Courtney who was an incredible guy. He put my wife at ease straight away and as well as the repair, he gave our mobility scooter a service and tested all functions. The company could not have sent a more helpful person, very polite and engaging. The customer service he provided was fantastic. Great ambassador for his company. We do need to have another appointment as he had to order us a new light set, and we have already requested from his office, that Courtney comes to replace it, when it is ready. Big thank you to Eden and Courtney.
4 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sam in Bolton branch was very helpful.
Sam in Bolton branch was very helpful.
4 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Sam Cooper was great
Sam Cooper was great! Very helpful.
We shall be returning soon!
4 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Great service
The staff member was super friendly, welcoming and informative. Explained everything about the item I bought and how to get the most out of it. I would definitely recommend Eden Mobility.
4 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Everything I asked was explained and…
Everything I asked was explained and dealt with very well by Shantel at Leicester store
4 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Went in to buy a automatic folding down…
Went in to buy a automatic folding down scooter from your Belle Vale Shop.
Keith yet again was very very helpful & nothing was to much trouble for him & the advice he gave me was excelent & very knoweledgeable,&any questions i was asking him he gave me a true answer,i will definaly come back to your shop in Belle Vale as iwish to purchase other mobility aids in the future.
YES i did buy my automatic Folding Down Mobile Scooter the Eden Smarti plus in Green.
Will you pls pass on these coments to Keith please we will see him in near future.
Thank You
Cath x
3 september 2026
Review zonder uitnodiging
Antwoord van Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.