EEC Home Improvements Reviews 

840
•
TrustScore 3.5 uit 5

3,4

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Beoordeeld met 1 van de 5 sterren

EEC installed my solar panels 8 years ago. They put a roof bar across my dormer bay that prevented me from replacing the felted flat roof. Weeks of prevarication took place before the roof bar was mov... Toon meer

Beoordeeld met 1 van de 5 sterren

Just received a spam sms message off this company stating " Installing Tesla Battery Storage In Your Area " I have not had any contact with this company & would like a explanation from them on how & w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Second install from EEC. Installation went well. Installer worked hard all day, leaving working battery storage system. Had to contact customer support to resolve alarms and answer a few queries. T... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been a regular customer of EEC since 2009 This current property they have installed solar panels,thermal hot water, September 2022 Air Source Heat Pump and today spoke to Lewis in regards to ba... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zonne-energie aannemer
  2. ook in
  3. Leverancier van warmwatersystemen op zonne-energie
  4. Verwarmingsapparatuur leverancier

Over EEC Home Improvements

Geschreven door het bedrijf

EEC Home Improvements are specialists in Solar PV, Battery Storage, Solar Thermal & Air Source Heat Pumps. We are one of the UK's most established installers, with over 30 years trading. Whether you are interested in saving money on your fuel bills, reducing your carbon footprint or simply bringing your home into the 21st century we've got you covered. We offer a free, no obligation survey of your property and our fully trained in-house representatives are ready to answer any questions you may have. Contact us today to find out how you and your home can benefit from one of our renewable energy & heating packages.
Solar PV Enquiry
Battery Enquiry
Heat Pump Enquiry
Solar Thermal Enquiry

Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

840 reviews

5 sterren
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3 sterren
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3,4

Alle reviews

(840)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Clear unpressurised advice

Clear unpressurised advice. Very speedy and trouble free installation with follow up checks

7 september 2023
Review zonder uitnodiging
Logo EEC Home Improvements

Antwoord van EEC Home Improvements

Thank you for your positive review! We're glad to hear that you found our advice clear and unpressurised. It's great to know that your installation was speedy, trouble-free, and followed up with checks. If you ever need any further assistance or have questions in the future, please feel free to reach out. Your satisfaction is important to us, and we appreciate your feedback.

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

Very professional service

Very professional service from initial contact and quote. Site survey, planned date and installation all carried out by skilled people who carried out a great nest job. Very pleased.

12 september 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our company. Providing professional service and ensuring customer satisfaction is our top priority. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

Solar PV Installation by EEC Home Improvements

Clear and good communication during the initial sales and quote phase, mainly by Corey Deighton who is very professional and knowledgeable. Once we accepted the offer, things moved very quickly and we had the site survey carried out within days.
The installation date was very soon after this, and the scaffolding went up the day prior to installation. The team arrived early the following morning. Great guys that clearly know what they're doing.
It's been a month since then and we're very happy with the Solar PV installation. Our electricity bills are almost nothing, due to it being the tail end of summer. Obviously this will change throughout the seasons, but EEC provided an estimate of how the system should perform annually so we're fully prepared.
The kit installed seems of very good quality and comes with longer warranties than with other quotes we got. This wasn't the cheapest quote, but due to the long warranties plus the really rapid installation it was the one we chose. So far we're very pleased with that decision.

8 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thankyou for taking time to leave our company such a great review. We're thrilled to hear about your positive experience with us! Corey Deighton and our team take great pride in providing professional and efficient service. It's fantastic to know that you're already enjoying the benefits of your Solar PV installation, especially with the significant savings on your electricity bills. We're grateful you chose us for the job, and we're delighted to have met your expectations.

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

Replacement inverter

After more than ten years the inverter stopped working. Phoned on Thursday and the new inverter installed on the following Tuesday. Couldn't have been more helpful or efficient. Many thanks to Craig Ball (their Engineer) for excellent work.

5 september 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Craig Ball provided you with such efficient and helpful service, resolving your inverter issue in a timely manner. We truly appreciate your kind words and your trust in our company. If you ever need assistance in the future, please don't hesitate to get in touch. Your satisfaction is our priority.

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

EEC electrician

Mr Craig Ball he arrived on time he did a very good job
He is a credit to his company very polite he explained
All the stages he went through to get the job completed i would recommend this person to anyone

5 september 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thank you so much for your wonderful review of Mr. Craig Ball. We're thrilled to hear that he provided you with a punctual, efficient, and informative service. Customer satisfaction is our top priority, and it's fantastic to know that he exceeded your expectations. We truly appreciate your recommendation and your support. If you ever require our services again or have any questions, please feel free to reach out.

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

Installation of solar panels

The experience was carried out professionally from the very beginning and the company and the installers were a delight to deal with

21 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

We're thrilled to hear that you had such a positive experience with our company and installers! Providing professional and delightful service is what we strive for, and it's great to know that we met your expectations. Thank you for choosing us, and please don't hesitate to reach out if you ever need our services again in the future. Your satisfaction is our top priority!

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 4 van de 5 sterren

Retro Solar battery installation.

Update 20/02/2024
Further to our update on the 14/09/2023 we can report that our intial concerns were explained by the technician that checked out the installation confirming that there was nothing wrong and what we were experiencing was basically due to the delay between the inverter and the Solis Cloud software update. We have monitored the system overr the last 5 months and can report now that the system is working satisfactorily. We feel confident that EEC will satisafctorily resolve any issues we may have, consequently I update our experience to 4 stars.

Update 14/09/23
Further to our intial experience stated below we have not been able to contact the electrician who installed the batteries since the first couple of days and concerns have arisen which have not been satisfactorily resolved. We do not fully understand how we will operate the system especially for the winter months. We were told that we could operate with no draw from the grid when the batteries and solar panels wouild provide power. This is not the case as we find that every day we are buying electricty from the grid albeit a small amount. This was a considerable investment. Please take this into account if you are planning to use this company. Obviously when this is resolved I will update this review accordingly

Intial review
From our initial enquiry for solar batteries with EEC, who 7 years ago installed our 16 panel solar array, we were given clear information regarding options on size of batteries. The site survey was carried out quickly and our questions were patiently and thoroughly answered. We wanted a quick installation which was arranged in the same week. Following an initial setback ( the electrician did not turn up) which we were kept informed of during the course of the day. The work was satisfactorily carried out the next day. The electrician left us with clear information on how the system works and contact on any follow up should we require it. EEC staff were friendly and helpful at all times and we have no reservations in being able to recommend this company.

25 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

We appreciate your thoughtful review and your long-standing trust in EEC! We're delighted to hear about your positive experience with our team, from the clear information provided to the site survey and installation process. While we apologise for the initial setback, we're glad we could resolve it promptly and to your satisfaction. Your recommendation means a lot to us, and please know that we're here for any future assistance you may need. Thank you for choosing EEC once again!

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

Power wall Installation

Andrew and Lewis were excellent and very courteous
They arrived at the appointed time, explained the whole process of installation and were very tidy when carrying out the work
They left the site clean and tidy and made sure I was fully conversant I use of the Tesla App
5 out of 5

24 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

I'm delighted to hear about your positive experience with Andrew and Lewis! It's fantastic that they provided excellent service, arrived on time, explained the installation process thoroughly, and maintained a tidy work environment. Their dedication to ensuring your understanding of the Tesla App is commendable. Thank you for sharing this review and giving them a well-deserved 5 out of 5!

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. The engineer John was brilliant everything was set up quickly and the system is up and running saving money on my electricity bill. Corey in the office was extremely helpful and professional EEC Solar are highly professional and efficient company. I recommend them strongly

18 augustus 2023
Review zonder uitnodiging
Logo EEC Home Improvements

Antwoord van EEC Home Improvements

We're delighted to hear about your positive experience with our team, from John's excellent work to Corey's professionalism. It's great to know that your system is already saving you money. Thank you for recommending EEC Solar – your trust means the world to us!

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

All the work completed in one day to a…

All the work completed in one day to a very high standard. It was a very hot day, however all of the workers worked tirelessly and diligently in spite of the heat. Any questions I had were answered thoroughly and at an appropriate level which was particularly pleasing. The only thing I did was to provide cold drinks and chocolate biscuits for the workers who continued to work, eating and drinking at the same time. They worked speedily whilst maintaining good standards. All the workers were pleasant and cheerful. Everything was carefully planned and followed.I was very impressed by how clean they left the grounds!

16 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thank you for your glowing feedback! We're delighted to hear that our team efficiently completed the work to your satisfaction, even in challenging weather conditions. Your thoughtful gesture of providing refreshments surely kept their spirits high, and we're pleased to know that our workers maintained a strong work ethic while enjoying their treats. We're also glad that our thorough communication and meticulous planning met your expectations. Keeping your grounds clean and tidy is all part of our commitment to excellence. We appreciate your kind words and are here whenever you need assistance in the future.

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 1 van de 5 sterren

Just received a spam sms message off…

Just received a spam sms message off this company stating " Installing Tesla Battery Storage In Your Area " I have not had any contact with this company & would like a explanation from them on how & where they got hold of my contact details from. I'm not interested & want my number removed from their contacting list ! Not happy at all !!!! I very rarely give my phone or contact details to anyone, so how did they acquire it ????

15 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Hi Jon,
Thank you for replying, We sincerely apologise for any inconvenience you've experienced due to the recent message you received. We take your privacy seriously and strive to maintain the highest standards in our communications. We have tried to reach out to you in order to address this issue and provide you with a full explanation of how your contact details may have been acquired Our goal is to ensure that your concerns are addressed and that your contact information is removed from any further communications.

Kind Regards
EEC Solar

Beoordeeld met 5 van de 5 sterren

Making full use of my Solar energy

Andrew the EEC installer did a brilliant job. I'm saving money as I review. A good package at a reasonable price

14 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

We're thrilled to hear that Andrew, our EEC installer, delivered exceptional service! It's fantastic to know that you're already experiencing the financial benefits and finding value in our package. Your satisfaction means a lot to us, and we're here to support you every step of the way. If you ever need further assistance or have any questions, please feel free to reach out. Thank you for choosing us, and we're excited to continue helping you save money and make the most of your investment!

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

We're very pleased with our Powerwall…

We're very pleased with our Powerwall battery and Iboost + installation. Everything was done very quickly (10 days from enquiry to installation) and Andy the installer did a fantastic job in a less than straightforward setting. Small problems were quickly and competently ironed out and both Jamie (the CEO) and Tim took time to make sure that everything had been done to our satisfaction.
Thank you all at EEC.

8 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thank you so much for your kind words and feedback! We're thrilled to hear that you're enjoying the benefits of your Powerwall battery and Iboost + installation. Our team is dedicated to providing top-notch service and ensuring your satisfaction every step of the way. We're delighted that Andy's expertise made a positive impact, and it's wonderful to know that any issues were promptly resolved. Jamie, Tim, and the entire team at EEC are here to support you. If you ever have more questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we're honoured to have you as a valued customer.

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

Craig worked hard to resolve the fault…

Craig worked hard to resolve the fault and did not leave till job done. Gave me very good training

11 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

We're glad to hear that Craig's dedication and effort resulted in a successful resolution. It's fantastic that you also found his training valuable. If you have any more questions or need assistance in the future, feel free to reach out. We're here to support you!

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

Good and fast install from EEC

Very quick from initial quotation/estimate to survey and then very fast time to install. Survey on Tuesday, scaffolding was up 2 weeks later and solar PV system was installed 2 days later.

EEC was excellent in sharing all the required documents ahead of time allowing plenty of time for a thorough read. Since the install I am 97% self sufficient for electricity supply.

Installers were very proficient and advised of plans before fitting any cables and switches etc.

10 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you appreciated our efficient process, from the initial quotation to the speedy installation of your solar PV system. It's fantastic that you're now 97% self-sufficient in electricity supply. We're glad our team kept you well-informed throughout the process and that the installers were proactive in communicating their plans. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Enjoy the benefits of your solar system!

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

The installation of my solar pv system…

The installation of my solar pv system was a great success. The scaffolding was set up in good time well before the day of the installation. Craig was a delightful chap who lifted 20kg panels onto my roof, fitting them precisely and with great care. Andrew, the engineer/electrician was a highly skilled, extremely knowledgeable guy who put together the myriad switches, inverter, batteries, data logger, isolators etc that make up the control panel at the heart of the pv system. He made a super neat job of the cabling from the roof into the loft, down the wall and into my garage. When it was all complete he showed me how to read the display panel on the inverter and together we set up my phone to receive all the pv system data.
I have already recommended that my son uses EEC and hope he can have Craig and Andrew as his technical guys.

10 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thank you so much for sharing your positive experience with us! We're thrilled to hear that your solar PV system installation was a success. It's great to know that Craig and Andrew went above and beyond to ensure a precise and careful installation, and that Andrew's expertise made the control panel setup seamless. We're delighted that you're satisfied with the neat cabling and the assistance in setting up the display panel and data on your phone. We appreciate your recommendation and look forward to potentially assisting your son as well. If you ever need further support or have any questions, don't hesitate to reach out. Enjoy your new solar system!

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

New inverter fitted today by Craig

New inverter fitted today by Craig, very efficient worker, pleasant and very helpful explaining the work he had done. Highly recommend Craig

9 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thank you for letting us know about your positive experience with Craig! We're delighted that he efficiently installed your new inverter while being pleasant and helpful. Your recommendation means a lot to us. If you have any more feedback or need assistance in the future, feel free to reach out. We're here for you!

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

Well run - initial issues solved

Had to leave a 1star review as I was texted out of hours advertising media contrary to GDPR. The MD took immediate interest, corrected the business model, educated staff and EEC listened to my concerns. Given their swift action I have now re-written my review to update to 5 star as they genuinely addressed my GDPR concerns and did it quickly. Great stuff.

6 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Good Afternoon Alastair,

I believe you have spoken with the MD and have resolved this issue. If you have any further questions please feel free to contact us.

Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

All good

All good, workmen we’re very polite and tidy workers.

4 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thank you for your feedback! We're glad to hear that our workmen were polite and kept things tidy. If you need anything else or have any further comments, please feel free to let us know. We're here to help!

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

Beoordeeld met 5 van de 5 sterren

Highly recommend EEC company to anyone…

Highly recommend EEC company to anyone who needs solar PV Installing great value for money and excellent team work very efficient from start to finish whole job completed in less than than a day without fuss or mess great organisation skills especially from the owner l wouldn't hesitate to use this company again as l know they will look after me Well done EEC keep up the good work!

3 augustus 2023
Review zonder uitnodiging
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Antwoord van EEC Home Improvements

Thank you so much for your kind words and for recommending EEC Company for solar PV installation. We're thrilled to hear that you found our team's work efficient and organised, from start to finish. We take pride in providing excellent value for money and ensuring a hassle-free experience for our clients. Your satisfaction is our priority, and we're delighted to know that you had such a positive experience with us.

We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.

Kind Regards, EEC Solar.

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