EE Renewables Reviews 

We have had a great experience with EE renewables.Everything happened when it was supposed to and the office were really good at keeping us informed of the process.The engineer spent time answering lots of questions and I felt a good degree of trust in the process. So far we are a week in and even in November half our power is from the sun! Amazing.

Great work from Doug!

Everyone I had dealings with was professional, committed to getting the job done both office staff and the electricians and roofers on site. Doug worked a long Saturday in the rain and cold to get the job done.

We used EE Renewables for a solar installation with battery storage and EV charger. From the start they have been friendly and not at all pushy, giving a very good and comprehensive initial quote. Oliver then came and surveyed our house and again was excellent. No up-selling or pushing us at all. He even still came round on a Friday evening despite having been stuck in traffic.
We accepted the quote and an installation date was within a week of paying the deposit. However, sadly the team were sick on the day but a new installation date was booked for 2 days later.
The installation went smoothly with a very friendly and informative team of 3.
Post installation follow up has again been excellent by the electrician, administrators in the office and also a follow up call from Oliver our surveyor.
We can't fault them and all at a very competitive price.
Thanks you all.
Very recommended.

I was very impressed from the beginning to the end of the process of having our solar panel system installed. Everyone seemed to know exactly what they were doing, and things happened at the time and day arranged. From the very detailed report and system proposal following our survey, to the post installation follow-up, but particularly the expertise of the team of fitters, all contributed to the sense that we were safe hands. Many thanks

Every single contact I made with the company was met with wonderful, helpful customer service. They answered every question I had with great friendly and helpful knowledge.
Nathan was the last contact and he was a mind of ideas and things we had not thought about.
Thank you every single person who helped me. You are all AMAZING 👏👏👏👏👏👏👏👏👏👏👏👏

We have had 7 solar panels and a battery fitted. Our initial contact with the sales team was very positive and they were very quick with arranging the appointment for the survey and the subsequent fitting. The installation team were brilliant and were very helpful with explaining the app, etc.

From start to finish I have been most impressed with EE Renewables Ltd.
I was kept up to date on a regular basis and all my queries were answered by return email.
EE Renewables Ltd, arranged an on-site inspection of my roof before the work went ahead. The scaffolding was also arranged by them as well.
When it came to the day of installation, the team from EE Renewables Ltd, arrived on schedule and completed the job in a tidy and professional way. It was a pleasure to have them doing the work, which took them about 3 1/2 hours. The necessary paperwork came through from EE Renewables Ltd, shortly after the work was completed. I'm now just waiting for some paperwork to come through from our energy supplier.
EE Renewables Ltd worked in conjunction with Solar Together.
All in all a very satisfactory experience.
My only one little gripe is that an easy to read/understand operating manual wasn't supplied.

We had a solar battery installed by EE renewables through the Surrey County Council Solar Together scheme. Very professional throughout and will be back next year to get an electric car charger installed.

The initial consultation with Ollie guided us to what would work for us. Subsequent communication was good. The fitting team, Nathan, Bobby and the apprentice Riley were personable and efficient. A bit of miscommunication with collecting the scaffolding but nothing insurmountable.

I needed a replacement for an Inverter. Maria at EE renewables kept me up to date on the progress of sourcing the replacement and arranged an appointment to fit at a weeks notice. The engineer, Doug arrived early and was very courteous and answered all my questions.

Engineer was excellent in checking the equipment and explained the process of the investigation. Reported this issue and returned with warranty unit, fitted and explained the fitting and checks carried out. Well done Doug and Maria

One always goes into these installs with a certain amount of trepidation; will the install go smoothly, will extra costs suddenly appear? No worries at all with EE Renewables. From the initial survey, email communications, until the actual installation, absolutely brilliant service. Damien, the electrician who undertook the install, was so polite and friendly. He asked what preferences I had, and catered for them brilliantly. Such a neat job. All contact with the bookings and accounts team have been as equally friendly, and I get the impression they really value their customers. Recommend 100%.

Doug was respectful, confident and proffesional in attitude and workmanship , coping with a confined space in the hall with limited access to loft space . He even went the extra mile and helped momentarily with some heavy moving and handling during our building prep . On leaving having resited and fitted a new inverter
he answered all our questions in an accessible manner leaving us proud to be doing our bit for climate change . Many thanks Doug .

Scaffolding came and went on time, installation a few days late but done in a day and a bit .
Became aware of a problem that despite full battery I was still drawing 200 to 300w from the grid.They sent engineer to check wiring then said could be meter Contacted eon who said there was no problem but after much pressure and a £100 fee 3 months later they sent someone to check meter .All ok and EE sent engineer at same time who then agreed it was their system.
They then agreed to swap out system,it's Hanchu, the problem persisted so they swapped it for a Fox system.All now ok .
EE rely too much on the app as do Hanchu.
My recommendation is put as many panels on the roof as you are allowed,not just 3.66kw, use Fox not Hanchu, don't use Eon, do use EE Renewables but don't part with the full money until happy which is what I did .I think they are a good company let down by poor equipment.

The support and service I have had from EE Renewables has been outstanding.They have resolved a long- standing problem with a Solar installation put in by another company some years ago but who were then unwilling to take responsibility for it !
In addition the newer installation EE Renewables have provided for us is working very well indeed.
No hesitation at all in thoroughly recommending this company.

Real commitment to get the job done quickly and accurately

We used EE renewables through a scheme with our local authority. They have been brilliant from start to finish. Everything happened in a timely way with excellent and clear communication. We have had contact with the back office staff, the surveyor, and the installation team. All were professional, polite and knowledgeable. We have been really impressed and are already recommending to friends and family. Well done and thank you

Prompt efficient service from Doug the engineer.

With many thanks

Doug has been out twice now to fix our solar system. On the first visit he correctly diagnosed the problem and raised the ticket to have a new inverter installed, and on the return visit he has today installed the new inverter, taking our system from an average of about 6watts output to over 2000watts. Fingers crossed we should see a nice reduction in our electricity bills over the coming months. Thanks Doug!