Embrace Financial Services Reviews 

2.242
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

As first time buyers we weren't sure what to expect with trying to get a mortgage but Kristopher made the process really straightforward and explained everything clearly. He was on hand to address all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a brilliant experience with Andrew Penny as our advisor! He was very professional and really helped us to navigate the mortgage process as first time buyers. He met with us face to face and e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Louise Burrows was extremely helpful throughout the whole process. She really took her time with us, explained everything very clearly and patiently, and was warm and empathic. We never felt rushed or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

James has been fantastic from start to finish. Our application wasn't a simple one, with two borrowers and one of us self-employed, but he was always on hand to support and advise us, answered every q... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. ook in
  3. Financieel adviseur

Geschreven door het bedrijf

Embrace Financial Services have mortgage advisers across the UK who will give expert advice and guidance throughout the mortgage process – giving you your precious time back. We are open 7 days a week, from 7am until 10pm Monday to Friday.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.242)

362 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. Nothing to do on our side. Try and get us the best rates

4 juni 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

We are delighted you found our service helpful and appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

My new and last mortgage offer was…

My new and last mortgage offer was Explained in best detail which made me feel at ease when deciding.

2 juni 2026
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Antwoord van Embrace Financial Services

We are so pleased to hear that our detailed explanation made your mortgage decision easier. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

If you need a mortgage advisor, look no further than Graham!

I cannot recommend Graham highly enough! As a first-time buyer, the mortgage process felt incredibly daunting, but Graham was exceptional from start to finish. He is incredibly knowledgeable and took the time to ensure I understood every piece of paperwork and detail along the way, which gave me so much confidence. Thanks to his efficiency, I had my formal mortgage offer approved within just two weeks of my property offer being accepted.

His communication is fast, crystal clear, and he is a genuinely friendly person to work with. What stood out to me the most was when he went completely above and beyond by jumping on an ad-hoc call with me after I received my home buyer’s survey back and completely put my mind at ease.
Graham made what could have been a chaotic process feel completely streamlined, simple, and stress-free. If you need a mortgage advisor, look no further than Graham!

11 april 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

Thank you so much for taking the time to share your experience.

We’re really pleased that Graham was able to make such a positive difference, especially as a first-time buyer. It’s so important to feel supported and informed throughout the process, and it’s great to hear he helped make everything feel more straightforward and manageable.

Wishing you all the very best in your new home, and thank you again for your recommendation!

Beoordeeld met 5 van de 5 sterren

"As a first-time buyer

"As a first-time buyer, I was nervous about the mortgage process, but my advisor made everything simple and stress-free. Fantastic service."
kudos!!!

2 juni 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

We're so glad we could make your first mortgage experience simple and stress-free. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Amy Prescott at embrace was amazing…

Amy Prescott at embrace was amazing with helping us secure the best mortgage deal for our new home. Ensuring we had the best offer and keeping us informed throughout.. Amy is very personable and nothing was too much trouble. Thanks again

19 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

We're so pleased to hear Amy helped you secure the best mortgage deal for your new home. We appreciate you sharing your positive experience!

Beoordeeld met 5 van de 5 sterren

Simon Durose @ EmbraceFS

Simon Durose is the best! From first appointment, through the buying process and completion he guided myself and my partner perfectly through a very busy time as first time buyers. Simon is a credit to his employer with vast knowledge of the mortgage market and additionally great knowledge of the estate agency world. I would (and have) recommend Simon to anyone looking to buy!

8 april 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

Thank you so much for your wonderful feedback! We're delighted to hear Simon supported you so well throughout your first home-buying journey, he’ll really appreciate your kind words and recommendation.

Beoordeeld met 1 van de 5 sterren

Disappointed with the service

Disappointed with the service that was provided. Made an appointment and spoke to one of the advisors. As requested sent all our documents over, only to receive a call from the advisor informing us that he was on annual leave for a week and would call us on his return. 5-days later, we are still to hear from him or them.
As we only wanted to loan a small amount over a limited period, I get the impression that it wasn't worth his or their time!

I'd rather people be honest with you and state this without promising to call you back.

19 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

I’m really sorry to hear about your experience. We completely understand how frustrating this must have been, especially after providing your documents and expecting a timely follow-up.

This isn’t the level of service we aim to provide, and we apologise for the lack of communication regarding the advisor’s availability. Please be assured that all enquiries are important to us, regardless of the amount you’re looking to borrow, and your experience is not what we would expect.

Beoordeeld met 5 van de 5 sterren

Helpful, honest and straightforward.

Having enjoyed a low rate for the last five years, it was with some trepidation I began the process of trying to secure a new mortgage deal. Ray Lang was his usual helpful, honest and straightforward self. He is an expert at removing obstacles and clarifying the most complex of issues. I now have secured a satisfactory deal for the next couple of years. Many thanks.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

Thank you for your kind feedback. We’re delighted to hear Ray provided his usual helpful and straightforward support and that he was able to secure a deal for you. We’ll be sure to pass on your thanks.

Beoordeeld met 5 van de 5 sterren

First time buyer

I cannot thank Lisa enough for all her advice and support. As someone stuck in the cycle of private rent I didn't think a mortgage would be an option for me. She did everything possible to find a deal that suited me and through a track record mortgage we managed to find something affordable to get me on the property ladder. She was on hand for all of my questions, of which there were many, and her knowledge and expertise were invaluable during the process. Thank you so much!

1 juni 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

Thank you for your lovely feedback. We’re so pleased to hear Lisa was able to support you every step of the way and help you secure your first home. We’ll be sure to pass on your kind words - congratulations! 🎉

Beoordeeld met 5 van de 5 sterren

excellent service

Nuala was very pleasant to deal with and communication was excellent. She was able to recommend a solicitor that was significantly cheaper than other quotes!

28 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

Thank you for your feedback. We’re delighted to hear Nuala was pleasant to deal with, kept communication clear, and helped you find great value.

Beoordeeld met 5 van de 5 sterren

Professional, Thorough, and Truly Dedicated

We cannot thank Lisa C enough for all the help and support she gave us during our mortgage process. We originally contacted her when putting in an offer on our first property. Although that purchase did not go through, we were so impressed by how thorough and helpful she was that we immediately reached out to her again when we found another property.
This time our offer was accepted, and Lisa was incredible throughout the entire process. She took so much time to carefully review our offer, explain every detail clearly, and answer every question we had, no matter how small. Her knowledge and patience gave us a lot of confidence during what can otherwise be a very stressful experience.
What stood out most was her dedication. She even worked on her day off to ensure our Agreement in Principle was updated in time for us, which genuinely made a huge difference.
Lisa was professional, responsive, supportive, and completely committed to helping us. We truly felt her service was worth every penny and would highly recommend her to anyone looking for expert mortgage advice and support.

26 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

We are so happy to hear about your positive experience with Lisa. It is wonderful to know that her dedication and thoroughness made such a significant difference during your mortgage process. Thank you for sharing your kind words and recommendation.

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful

Very friendly and helpful. Explained everything really clearly. Thank you again!

15 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

We're glad you enjoyed your experience. We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

The best ever

The best ever. Want to call out Nuala for the amazing service and help. Was there for every guidance I needed as a first time buyer in the UK and recommended the best people to work. Stood beside as a family. Thank you so much would not have happened without your support and help. Always grateful ☺️

22 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

We're so glad Nuala could provide such amazing support during your first home buying experience. Your kind words mean a lot to us!

Beoordeeld met 5 van de 5 sterren

Louise Burrows helped us protect our…

Louise Burrows helped us protect our family with life& critical illness insurance and income protection. Really enjoyed working with Louise who helped answer any questions and concerns, guiding us to make the right decision for our family. Quick communication, informative and friendly!

22 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

Thank you for your wonderful review! We are so pleased Louise could help protect your family and guide you to the right decisions. Your kind words mean a lot to us.

Beoordeeld met 5 van de 5 sterren

Lois Keefe at Reeds Rains Carrickfergus 😊

A huge thank you to our mortgage advisor Lois Keefe at Reeds Rains Carrickfergus. She was professional, friendly, and incredibly helpful throughout the entire process. From the very beginning, she made everything easy to understand and took the stress out of arranging our first mortgage.

Lois was always quick to respond, kept us updated every step of the way, and went above and beyond to make sure we found the best option for our needs. Her knowledge and support gave us complete confidence throughout.

We truly appreciated all of her hard work and wouldn’t hesitate to recommend Lois to anyone looking for a reliable and supportive mortgage advisor. Thank you again for everything Lois we love our new home!! 😊

6 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

Thank you for sharing such a wonderful review! We are so pleased to hear about your positive experience and how helpful Lois was in making your first mortgage journey smooth and stress-free. We appreciate your kind words and recommendation.

Beoordeeld met 5 van de 5 sterren

Justyna mortgage advisor

Justyna has expert knowledge, fantastic communication skills and always happy to answer any questions. Top star in what she's doing.

2 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

We are so glad to hear such positive feedback! We appreciate you sharing your experience with us.

Beoordeeld met 5 van de 5 sterren

Craig from Embrace has been amazing for…

Craig from Embrace has been amazing for us, answered every question without hesitation and has been very professional and knowledgeable. Craig communicated effectively and efficiently and we wouldn't recommended anyone else.

18 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

We're so happy to hear about your excellent experience with Craig! Your kind words are truly appreciated.

Beoordeeld met 5 van de 5 sterren

Best morgadge advisor

Justyna is one of the most professional morgadge advisors I have ever met, very knowledgeable and helpful.

2 mei 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

We are so pleased to hear about your positive experience with Justyna. Thank you for sharing!

Beoordeeld met 5 van de 5 sterren

Justyna is a great advisor

Justyna is so friendly, knowledgeable and helpful. I have chosen to continue to orgnaise my mortgage through Justyna since moving home around 10 years ago. Justyna is open to face to face or virtual appointments, which makes engagement very easy.

25 april 2026
Review zonder uitnodiging
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Antwoord van Embrace Financial Services

Thank you so much for your lovely feedback! We’re delighted to hear you’ve had such a positive experience with Justyna over the years. Your continued trust means a great deal, and we’re glad her flexibility and support make things easy for you.

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