Emergencyfoodstorage.co.uk Reviews 

338
•
TrustScore 3.5 uit 5

3,3

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Beoordeeld met 1 van de 5 sterren

No confirmation of order received - screen went blank. Money not yet taken, described in my account as 'pending'. This leaves me feeling uneasy.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I ordered 6 months emergency food, the money was taken immediately off my credit card. Apparently there has been a run on emergency food supplies. However 1 week later my order was showing 'initial' I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything arrived well packaged and in a timely manner. As this order is a gift for someone else, I won’t be eating these specific items; however, I tried some of the products recently and found them... Toon meer

Beoordeeld met 5 van de 5 sterren

Second time buying from EmergencyFoodStorage.co.uk and I will be buying more from them. Delivery's are always on time and any disruptions are usually stated and advised. Products are well priced... Toon meer

Bedrijfsgegevens

  1. Evenementen en entertainment

Informatie afkomstig van verschillende externe bronnen

Emergency Food Storage was founded in 2009 with the single goal of making emergency preparedness as simple as possible. We were stunned at the complexity of taking the sensible precautions and creating an Emergency Food supply in case of emergency. To that end, we focus on bringing our customers the very best products and technologies for their food and water storage needs and delivering them in the easiest, most cost-efficient and user-friendly way. We also tend to smile a lot.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

338 reviews

5 sterren
4 sterren
3 sterren
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3,3

Alle reviews

(338)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Review

Good choice of products for what I wanted, reasonable prices although not the lowest available for the same items. Stars deducted for delivery to billing address and not delivery address, which was a hassle. Good and regular communication. Jonny at EFS was very helpful and willing to try and resolve this, but was not able to do so in the end. I would use them again however.

6 maart 2017
Review zonder uitnodiging
Logo Emergencyfoodstorage.co.uk

Antwoord van Emergencyfoodstorage.co.uk

Hi,

Our apologies, we let you down. As you know, our team was trying to work with the delivery company to fix the issue and we have put in place procedures to reduce these problems in the future.

Thank you for your honest review.

Beoordeeld met 2 van de 5 sterren

Nobody there.

Nothing wrong with the products "efs" sells but impossible to communicate with. They didn't acknowledge order, didn't respond to any messages sent either through website or emails and impossible to get through to speak to anyone on phone, whatever number you try on. I got the feeling that the business dosent exist anymore. I did eventually get my small original order but it was made impossible to enlarge on it or communicate with anyone. Looks to me like they've gone out of business or just don't care about smaller orders. (I had wanted to place bigger one but they weren't bothered to get back to me ). I would say ----buyer beware, your money might get taken automatically by the website but if they're not in business now you could lose it. I also noticed that a very unusual quantity of other reviews were all posted on the SAME day in December, strange !
I would not recommend this business.

24 februari 2017
Review zonder uitnodiging
Logo Emergencyfoodstorage.co.uk

Antwoord van Emergencyfoodstorage.co.uk

Hi Gina,

We're sorry you felt you had a bad experience with us. However, to clarify:

1. You received no emails because you spelt your email address wrong. One of our team went in and corrected it once you emailed us manually.

2. Our phones are manned from 9 am to 5 pm Monday - Friday with a voicemail service during out of business hours. You can always get through to us. If no one is available to help at the time you call we always call back if a valid telephone number has been left.

3. We care about all our customers, large and small and we have been in business for over nine years.

Beoordeeld met 4 van de 5 sterren

Easy website. Prompt delivery.

I have used this website twice now & have found it easy to navigate with a wide variety of product. Both orders were delivered promptly. All good.

23 februari 2017
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fast delivery without a hitch.

Easy to order and pay. Fast delivery even when shipping to another country.

Everything went without a hitch, so I've had no reason to be in touch with customer service.

6 februari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mountain House food Delivery

After ordering online I called to make specific delivery date request. All was arranged as I asked. Great service & hassle free, I'd be happy to recommend EFS if asked.

26 januari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy customer

Very quick delivery, tins arrived next day! well packaged and undamaged. Very high quality food and very good for camping trips as well as long term emergency supplies.
I would reccommend this company and will be ordering again before any more expeditions.

25 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

its good to prepared

its good to be prepared for unforeseen situation and with emergency food it easy to know you are . as they have done the preparation for you.so they help so weather you are planning a trip and just need food for this or want to keep some in store the ration are good and flavoursome

23 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

WOW!!!

We live in the very rural Sweden - quite a bit from anywhere really.
I put in a quite large order on the 21st of December - and was extremely surprised, when it was delivered here less then 48 hours later!
Everything was in superb condition and the price was just right.
Can ONLY recommend this place

23 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Clear, precise information

I enjoy perusing over the products and find it an interesting read. There are so many items, we can never be too prepared and should always be trying to keep this in mind. Emergencyfoodstorage,co,uk allows me to access information and pricing for the many products they have on offer.

23 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A professional and well packaged service

Although the lead time was longer than anticipated due to it being a large order I was kept informed very promptly about this and the items received were as described and well packaged and couriered. The freebie knife/fork/spoon tool was a nice touch. Would recommend!

22 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Satisfaction guarenteed

Excellent speedy service and after sales service second to none as no issues are too small for this company.Recommended for short trips especially when 24/7 food not available as well as for long term storage as in this day and age you never know just whats around the corner.

22 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Believe it or not!

Believe it or not I havent bought from this company but still feel the need to write a review!! I am just starting my journey towards preparedness and the advice and information on their website and in the newletters has been the basis for me starting to plan for protecting my family. I have a limited budget and I am saving up to buy the items that I need, the order will definately be with Emergency food storage UK as they truly believe in what they sell!! x

22 december 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Customer service

Made an order and the wrong item was delivered, but no fuss no dramas company arranged for it to be collected from my house and the correct item was sent out as soon as the were in receipt of original item. tracked both ways as well.

You cannot fault service like that. Price is good too.

22 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best!

Great tasting food and friendly, efficient customer service.

22 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

MOUNTAIN HOUSE FREEZE DRIED FOODS

IDEAL FOOD WHEN THE LARDER IS BARE, ESPECIALLY IF THE WORLD ECONOMIC CRASH COMES, AND THE STORES ARE EMPTY,
THIS WILL CARRY YOU THROUGH DESPERATE TIMES, AND WHY I STRONGLY RECOMMEND YOU STOCK UP WITH AS MUCH AS YOU CAN.
MOST CAN BE STORED AS LONG AS 25 YRS, AND THE LEAST FOR 5 YEARS, THIS KIND OF FOOD CANNOT BE BEATEN, I KNOW IVE BOUGHT 6 MONTHS SUPPLIES

22 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Used several times.stocks good variety of food stuffs,emergency equipment and prepping type supplies.bought food,water filters and lighting from them.good service and prompt delivery.would use again.

22 december 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service and Products

I have made quite a few orders through EFS and have never had any problems. Excellent service and very happy with the products (mainly Mountain House) that I have received.

22 december 2016
Review zonder uitnodiging

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