energyperformancecertificates.co.uk Reviews 

28.152
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

It would have been 5 stars, as the evaluator arrived on time and did his job prudently, but the accounting office decided to double charge me, and not saying anything until I found out from my credit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service we received was brilliant. The estate agent quoted me much more for the same service, I put my details in on line and was contacted straight away by phone and offered a date the following... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Was v straightforward to organise. We thought it reasonably priced. We did get 'chased' a bit before going ahead but couldn't move any quicker than we did. Ryan was quickly in touch but there didn't... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They got back to me immediately with a proposed visit date and time. The visit was done and the certificate updated online in less than 5 working days. What more do you want?

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Milieugezondheidsdienst

Over energyperformancecertificates.co.uk

Geschreven door het bedrijf

energyperformancecertificates.co.uk is an Eco Approach and PropCert company, specialising in a range of property certificates and services including;
    > Solar
    > Air Source Heat Pumps
    > EPCs
    > EICRs
    > Gas Safety Certificates
    > New Build Services + more

We're also the UK's largest EPC supplier. Thousands of homeowners and landlords rely on us every month for their property certificates and more.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

28K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(28.152)

1.413 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

A pretty good service for a reasonable price

Exceptionally easy to initiate and the man who rated the property turned up on time and was concluded within 3/4 hr. I was a little disappointed he didn't have the device that checked heat loss for the property, but perhaps I was expecting too much.

27 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for taking the time to leave your review.

Joe Brennan
Head of Compliance and Certification

Beoordeeld met 1 van de 5 sterren

How can this company be rated…

How can this company be rated excellent???
My partner recently booked on line for them to do an Energy certificate survey and was quoted £79. The man came out did the survey, the company then emailed to say that they wanted an extra £30 before they would send the certificate. Sure enough buried in the small print of the terms and conditions it says above a certain square foot it is more. But at no time was she told this, infact the advert quote says £79 NOT FROM £79! They have refused to send the certificate unless she pays!
Subsequently I have contacted yhe same company by by telephone and been given the same information! I actually then had to push quite hard, on the the question of size before they admitted it could possibly cost more, and even then when I didn't book came back to me and said if my property was larger they would charge me more!
This company are not an honest company please don't deal with them unless you want a lot of wasted time and upset!

24 augustus 2026
Review zonder uitnodiging
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Antwoord van energyperformancecertificates.co.uk

Good afternoon - and thank you for your review.

We apologise that your experience with our company was not a positive one.

We have requested more information so that we can locate your order and look into this further for you.

As per our Ts and Cs, all prices quoted for EPCs are up to and including 150m2.

Once we have received the additional information requested, we will look into your case for you.

Best Regards

Beoordeeld met 1 van de 5 sterren

This company give misleading quotes and…

This company give misleading quotes and bury additional charges in their terms and conditions, emailing me after the survey was carried out asking for an additional £30 because of the size of my house despite knowing it was a four bed! We phoned to get another quote to clarify and had to question agent several times about additional charges before he admitted a house over 150sqm would incur an extra charge. When we said we were looking for a cheaper quote he said he would match it!! They are dodgy and basically holding people to ransom. I will not pay them anymore so they won’t give me my certificate. DO NOT TRUST THEM!

20 augustus 2026
Review zonder uitnodiging
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Good afternoon - and thank you for your review.

We apologise that your experience with our company was not a positive one.

We have requested more information so that we can locate your order and look into this further for you.

As per our Ts and Cs, all prices quoted for EPCs are up to and including 150m2.

Once we have received the additional information requested, we will look into your case for you.

Best Regards

Beoordeeld met 5 van de 5 sterren

Great performance

Great performance

26 augustus 2026
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Antwoord van energyperformancecertificates.co.uk

Thank you for taking the time to leave such a positive review.

It is much appreciated.

Joe Brennan
Head of compliance and certification

Beoordeeld met 5 van de 5 sterren

Very Professional.

Quick to arrange visit and Roy, the Assessor, was very professional and friendly.

Very happy with the whole experience.

28 augustus 2026
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Antwoord van energyperformancecertificates.co.uk

Thank you for taking the time to leave such a positive review.

It is much appreciated.

Joe Brennan
Head of compliance and certification

Beoordeeld met 3 van de 5 sterren

they did the job in the end but took…

they did the job in the end but took ages to get it organised,

18 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for taking the time to leave a review.

We are sorry that it took longer than expected to complete your EICR.

All feedback is much appreciated as it helps us improve where we are not getting things quite right.

Best Regards,

Joe Brennan
Head of Compliance and Certification

Beoordeeld met 4 van de 5 sterren

EPC assessment

I was not happy with the initial assessment and rating as I had just renovated the property with upgraded energy savings lightings and windows throughout . I had called for a new assessment because of the upgrades. I was surprised the new windows throughout were rated poor worst than old windows. I thought this should have been obvious when they assessor visited. Nevertheless this has been reviewed and revised.

19 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for your review.

I am glad ther assessor corrected the error and provided you with an accurate certificate.

Many Thanks,

Joe Brennan
Head of Compliance and Certification

Beoordeeld met 5 van de 5 sterren

Amazing service from start to finish

From start to finish this service was efficient, effective and quick and easy. There were no issues, the independent assessor was on time, brilliant and I’d absolutely recommend this service

24 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for your review!

Beoordeeld met 2 van de 5 sterren

Slow between the check and upload of…

Slow between the check and upload of the new certificate.
Nothing changed lower rating
Not overly impressed

30 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for taking the time to leave a review.

We appreciate all feedback as it helps us improve in areas where we are not getting things quite right.

We are sorry that, on this occasion, the service took longer than expected

Best Regards,

Joe Brennan
Head of compliance and certification.

Beoordeeld met 5 van de 5 sterren

Exactly as it should be!

They let me know who was coming and when. He turned up on time, explained what he was doing and was very polite and helpful. A very positive experience

23 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

Easy process

Booked an EPC which was done after only a couple of days. The assessor was polite, friendly and efficient. I received the certificate on the same day. The whole process was very easy.

27 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for taking the time to leave your review. We appreciate it!

Joe Brennan
Head of Compliance and Certification

Beoordeeld met 5 van de 5 sterren

I would use this service again.

The transaction went very smoothly. I was notified at all points when setting up the appointment, and also when the surveyor was running a little late.
It was an efficient process from start to finish, and I would use this service again.

27 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for taking the time to leave your review. We appreciate it!

Joe Brennan
Head of Compliance and Certification

Beoordeeld met 5 van de 5 sterren

Quick response

Quick response, prompt service and good value

22 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for your positive review!

Joe Brennan
Head of Compliance and Certification

Beoordeeld met 5 van de 5 sterren

Great service

Great service

22 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for your positive review!

Joe Brennan
Head of Compliance and Certification

Beoordeeld met 5 van de 5 sterren

Great Service from start to finish

Great, quick service to arrange appointment at time convenient to me. Assessor was polite and friendly and job completed quick and easy. Certificate was available really quickly. Would recommend.

28 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for your positive review!

Joe Brennan
Head of Compliance and Certification

Beoordeeld met 5 van de 5 sterren

EPC &EICR

Very good and professional

29 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for your positive review!

Joe Brennan
Head of Compliance and Certification

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience

28 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Thank you for your positive review!

Joe Brennan
Head of Compliance and Certification

Beoordeeld met 1 van de 5 sterren

Engineer made many mistakes we do have…

Engineer made many mistakes we do have secondary heating all new led lighting all windows are in good condition no damage of any type

27 augustus 2026
Logo energyperformancecertificates.co.uk

Antwoord van energyperformancecertificates.co.uk

Hello Juliet,

Thank you for taking the time to leave a review.

I have asked the assessor to contact you to discuss your EPC and correct any errors.

Apologies for the inconvenience.

Best Regards,

Joe Brennan
Head of Compliance and Certification.

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