We’ve had a fantastic experience booking our skiing holiday, and Olivia has been absolutely brilliant from start to finish. She has been incredibly helpful, knowledgeable and understanding of exactly... Toon meer
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Fantastic pre service from Erna Low for my late booking. Updates & all necessary details. Resort accom awesome. Exactly as described. Issue transfers Alpine Fleet specifically Geneva to La Plagne. Lac... Toon meer
Bedrijf heeft geantwoord
I just booked my ski holiday with Erna Low. I was searching for weeks for the right place that had fantastic skiing and good modern accommodation in France and was getting so frustrated as I didn’t... Toon meer
Bedrijf heeft geantwoord
Just booked for Easter after a great and personal experience from Olivia in the team who quickly looked into all my many questions and then tailored the quote for me. I hadn't used Erna Low before but... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Erna Low Ski Holidays
Geschreven door het bedrijf
Erna Low has been pioneering ski holidays since 1932, making us one of the longest-running names in ski package holidays in the UK. We're a team of real people who really love the mountains, and for over 90 years we've been helping skiers and snowboarders of every level get to the snow, on the easiest holiday ever.
What is Erna Low?
We're a specialist ski holiday travel agency. Erna Low brings together everything you need for a ski holiday, accommodation, flights, Eurotunnel and self-drive options, transfers, lift passes and ski lessons, all in one place, all fully customisable to your trip. Whether you're planning a week away for two or organising a group ski holiday for twelve, our team builds your ski holiday package around you, not the other way around.
What's included in an Erna Low ski holiday package?
Every one of our ski package holidays can include:
• Accommodation, from self-catered apartments to catered chalets and hotels
• Flights, or self-drive ski holidays and Eurotunnel crossings for those who prefer to take the car
• Airport and resort transfers
• Lift passes
• Ski and snowboard lessons
• Equipment hire
You choose what goes in, and the more you add, the more you save per item, so a fully packaged ski holiday works out better value than booking each part separately.
Which ski resorts and properties does Erna Low cover?
We specialise in some of the biggest and best-loved resorts in the Alps, including Val Thorens, Alpe d'Huez, Tignes, Les Menuires, Avoriaz, Flaine and La Rosière, alongside hundreds of other resorts across France, Austria, Switzerland and Italy.
In Val Thorens, our most popular ski holiday destination, we offer stays at properties including Les Balcons de Val Thorens, Chalet Altitude Val Thorens and Residence Village Montana Val Thorens, all within easy reach of the Three Valleys, the largest linked ski area in the world.
In Tignes, our range includes Residence Village Montana Tignes, Le Télémark, Le Taos, La Ferme du Val Claret and Maison Neuve, covering everything from Tignes Le Lavachet to Val Claret. In Les Menuires, we work with properties such as the Higalik Hotel and La Sapinière, and in Flaine, Le Centaure is one of our most requested residences. In Avoriaz, Lamara Apartments is a popular choice for families and groups alike. And for those chasing a quieter alternative to the bigger resorts, La Rosière offers brilliant value and easy access to the Espace San Bernardo.
Do you offer last minute ski holidays?
Yes, we offer plenty of last minute ski holiday options. If you're looking for a trip at short notice, our team can check live availability and put together a package quickly, even close to departure, or you can book it yourself using the holiday package builder on our website. All of our booking options are live for you to book yourself.
Do you offer group ski holidays?
Absolutely. Group ski holidays are one of the things we do best. Whether it's a small friends' trip, or a multi-family getaway, we can coordinate flights, accommodation, lift passes and transfers for the whole group under one booking, so nobody's left chasing separate confirmations.
Are Erna Low ski holidays protected?
Yes. Every Erna Low ski holiday package is ABTOT and ATOL protected, so you can book with confidence knowing your money and your trip are safeguarded.
Why book with Erna Low instead of elsewhere?
• Over 90 years of experience in ski holidays specifically, not travel in general
• Everything you need, all in one place: flights or self-drive, Eurotunnel, transfers, accommodation, lift passes and lessons all bookable together
• Access to sought-after properties across Val Thorens, Tignes, Les Menuires, Flaine, Avoriaz, Alpe d'Huez and La Rosière
• Real people behind every phone call
• ABTOT and ATOL protected packages
• Flexible payment options to help spread the cost of your holiday
Contactgegevens
Beech House, Gatley Road, Cheadle, SK8 1PY, Manchester, Verenigd Koninkrijk
- 02075842841
- enquiries@ernalow.co.uk
- www.ernalow.co.uk
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827 reviews
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Charlie has been fantastic in securing…
Charlie has been fantastic in securing our very exciting ski holiday. He was so patience and caring. First class !! Thanks
25 september 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Hi Deborah,
Thank you so much for the wonderful review! We’re thrilled to hear that Charlie was so patient, caring, and attentive in helping you lock in such an exciting ski holiday. Providing first-class service is what we strive for every day. We hope you have an incredible time on the slopes!
Kind Regards
The Erna Low Team
Great Trips, Exceptional Service
I have just booked our third annual ski Holiday with ErnaLow, and the trip never disappoints.
Would 100% recommend them, mainly because their team is excellent in dealing with questions and queries and quickly responds (usually within 15 minutes) to any requests. With a ski holiday where this is lots to arrange this always gives me great confidence and trust in the trip. A special mention to Harry who has been a great help this year.
I will continue to use in the future.
25 september 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Hi Stefan,
Thank you so much for booking your third annual ski holiday with us! Having your loyalty year after year means the world to us, and we’re thrilled to know our team’s quick responses give you full peace of mind when planning all the details. We will be sure to pass along your special mention to Harry, as he will be delighted to hear it. Thanks again for your trust and recommendation, and we look forward to sending you on another fantastic trip!
Kind Regards
The Erna Low Team
Great experience with Charlie
Charlie from Erna Low has just been incredible in helping us book our ski holiday for next year. Extremely patient and really responsive on email which is just what you need when you are trying to sort things out quickly and effectively. Thank you so much for all your help Charlie, you were AMAZING!
24 september 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Hi Katie,
Thank you so much for taking the time to leave such a brilliant review! We are delighted to hear that Charlie provided such patient and responsive support to help get your ski holiday sorted quickly and smoothly. We will be sure to pass your kind words on to him, as he will be thrilled to know how much you appreciated his help. Enjoy your holiday on the slopes next year!
Kind Regards
The Erna Low Team
What a choice!
Don’t know why we’ve never come across Erna Low in 40 years of skiing but the choice of available places to stay even in one resort is fantastic - we found exactly what we were looking for in Les Menuires. The ski pass transfer and equipment hire options meant the whole holiday was organised through one transaction and the prices were very competitive - we normally book everything separately we couldn’t get anywhere near the package price. Can’t wait to get there!
21 september 2026
Antwoord van Erna Low Ski Holidays
Thank you for sharing such a wonderful review! We are so glad you found us after 40 years of skiing and that our extensive resort options helped you find your ideal stay in Les Menuires. It is great to hear how much time and money you saved by bundling your accommodation, ski passes, equipment hire, and transfers into one package. We cannot wait to welcome you on your upcoming holiday!
Kind Regards
The Erna Low Team
Friendly
Friendly, knowledgeable advice and support throughout the booking process. Nothing was too much trouble. 😀
19 september 2026
Antwoord van Erna Low Ski Holidays
Hi Margaret,
Thank you so much for your wonderful feedback! We are delighted to hear that you experienced friendly and knowledgeable support throughout your booking process, and that our team made everything feel effortless. We hope you have an incredible ski holiday!
Kind Regards
The Erna Low Team
Great customer booking support
Recently booked a trip with Erna Low with the guidance of Charlie, who provide quick, detailed, and useful responses to our questions. I’m also impressed by the company’s candour in suggesting what is the most cost effective ways of organising a trip.
15 september 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Thank you so much for taking the time to share this wonderful feedback! We’re delighted to hear that Charlie provided quick, detailed, and helpful advice to get your trip organized. Transparency and ensuring our guests get the absolute best value for their money are core to how we work, so it's fantastic to know our honest approach made a positive impression. We hope you have an incredible time on the slopes!
Kind Regards
The Erna Low Team
Really easy to use website and booking…
Really easy to use website and booking process! I was impressed how straightforward it is.
18 september 2026
Antwoord van Erna Low Ski Holidays
Hi Jonathan,
Thank you for the fantastic feedback! We’re thrilled to hear that you found our website and booking process so smooth and straightforward. Making your trip planning as easy and stress-free as possible is always our goal. We hope you have an amazing holiday on the slopes!
Kind Regards
The Erna Low Team
Antwoord van Erna Low Ski Holidays
Hi David,
Thank you for the review! We’re delighted to hear that you found the booking process quick and easy. Enjoy your ski holiday!
Kind Regards
The Erna Low Team
Really lovey to actually speak to…
Really lovey to actually speak to someone on the phone to answer any questions and help out. Charlie was very helpful and sorted out my ski trip for 6 and booking process was so easy to do.
15 september 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Hi Leah,
Thank you for the lovely feedback! We still love a good phone chat, and Charlie was delighted to help get all six of you sorted. Have an incredible ski trip!
Kind Regards
The Erna Low Team
Super helpful personal service
Will and Niamh are very helpful and responsive, finding suitable accommodation and preparing numerous quotes. Thank you
12 september 2026
Antwoord van Erna Low Ski Holidays
Thanks so much for the kind feedback! Will and Niamh will be thrilled to hear they made finding the right accommodation easy. Have a fantastic trip!
Kind Regards
The Erna Low Team
always the best price
So easy to use , always the best price , its our third year in a row , and always someone to speak with if making a few changes , great service in resort when you get there
3 september 2026
Antwoord van Erna Low Ski Holidays
Hi Ted,
Thank you so much for the fantastic review! Welcoming you back for a third year in a row is the highest compliment we could ask for. We’re thrilled that you consistently find our booking process easy, our prices competitive, and our team helpful whenever you need to adjust your plans.
Thank you for your continued loyalty, and we hope you have another incredible trip on the slopes!
Kind Regards
The Erna Low Team
Very friendly help from Olivia made me…
Very friendly help from Olivia made me feel nothing was too much trouble to get my booking right, with the right information.
The user experience on the booking system was very easy and flexible.
7 september 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Hi Jane,
Thank you so much for taking the time to leave us such a lovely review! We’re delighted to hear that Olivia gave you such attentive, helpful service and made sure you had all the right information for your booking.
It's also great to know that you found our booking system smooth and flexible to use. We truly appreciate your feedback and hope you have a fantastic ski holiday!
Kind Regards
The Erna Low Team
Family ski trip for 2027
Sean was really helpful finding the right accommodation for our family ski trip next year in March 2027. Sean was very quick at responding to my questions and understood our needs. Very pleased with the result!
7 september 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Hi Elaine,
Thank you so much for the wonderful review! Finding the right fit for a family ski trip is so important, and we're delighted to hear that Sean made the process smooth, quick, and easy for you.
We truly appreciate your feedback, and we hope you and your family have an incredible time on the slopes.
Kind Regards
The Erna Low Team
Booked with Erna Low for years
Booked with Erna Low for years, great service and good range of accommodation/resorts and always good value
31 augustus 2026
Antwoord van Erna Low Ski Holidays
Hi Mark,
Thank you so much for the fantastic review! As a long-standing customer, your continued trust means the world to us. We’re thrilled that you consistently enjoy our service, accommodation options, and value year after year.
We truly appreciate your loyalty and look forward to helping you plan many more memorable ski trips in the future!
Kind Regards
The Erna Low Team
Charlie was great
Charlie was great, our group numbers kelt changing making our booking challenging but nothing seemed too much trouble (although it probably was)
1 september 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Hi Gwynn,
Thank you so much for taking the time to leave us a review! Group ski trips can definitely be tricky to coordinate, but Charlie loves a challenge and was more than happy to keep tweaking the details until everything was perfect.
We’re so glad he made the booking process smooth and stress-free for you. We hope you and the rest of the group have an incredible time on the slopes!
Kind Regards
The Erna Low Team
Niamh was super efficient and helpful…
Niamh was super efficient and helpful with booking our ski holiday. She answered endless questions and was extremely patient, ensuring everything was perfect and we are super excited for our skiing holiday. Would highly recommend.
3 september 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Hi Amber,
Thank you so much for the fantastic review! We are thrilled to hear that Niamh provided such efficient, patient, and helpful service while planning your ski trip.
Answering all those questions to make sure every detail is spot-on is what we aim for, and Niamh will be delighted to know she made the process so smooth for you. We truly appreciate the recommendation and wish you an incredible, excitement-filled time on the slopes!
Kind Regards
The Erna Low Team
A Fantastic Booking Experience Thanks to Charlie
We returned to Erna Low after booking our Christmas skiing holiday with them this year because we were so impressed with the level of service we received, and Charlie has once again been outstanding.
Throughout the booking process, Charlie responded incredibly quickly to every question we had and always provided clear, detailed and helpful answers. Whether we were asking about room configurations, full board, parking arrangements or resort facilities, nothing was ever too much trouble.
Charlie has been friendly, professional and genuinely committed to helping us find the right holiday for our family. His excellent customer service and attention to detail made the whole booking process straightforward and stress-free.
A real credit to Erna Low. Thank you, Charlie, for all your help. We are looking forward to another fantastic ski holiday!
1 september 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Thank you so much for the wonderful review and for choosing to book with Erna Low again! We are absolutely delighted to welcome you back for another ski trip.
It is fantastic to hear that Charlie provided such outstanding support once again. He takes great pride in making the booking process as seamless and stress-free as possible, and he will be thrilled to read your kind words about his attention to detail and responsiveness.
We truly appreciate your continued trust in us, and we cannot wait to help make your upcoming family getaway unforgettable. Wishing you and your family a fantastic ski holiday!
Kind Regards
The Erna Low Team
Third year booking
Third year booking in a row. Always brilliant. Easy to work with! Highly recommend
17 augustus 2026
Antwoord van Erna Low Ski Holidays
Thanks so much for the review, Kyle!
It’s always a pleasure helping you book your trips. Having you trust us with your ski holidays three years in a row means a lot to the team, and we're glad the process has been so smooth.
Looking forward to helping you plan the next one!
Kind Regards
The Erna Low Team
Large bookings done smoothly
I have booked two ski trips for large groups over the last couple of years. Ernalow is my go-to place to get it done. The staff, especially Olivia, are helpful and patient. Olivia was great; she met my increasingly complex demands without issue whilst greeting me with kindness at every turn.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Thank you for the great feedback and for continuing to book your group ski trips with us.
We know group travel comes with a lot of moving parts, so it's wonderful to hear that Olivia was so patient and helpful throughout the process. We'll be sure to pass your kind words along to her.
We appreciate your ongoing support and look forward to helping with your next trip.
Kind Regards
The Erna Low Team
Thanks to Charlie!
Thanks to Charlie for sorting out our repeat booking for our family of ten! Everything handled so well. A good experience all round and we look forward to our ski trip in 2027.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Erna Low Ski Holidays
Hi Camilla,
Thank you so much for taking the time to leave us such a great review!
We love having your family back with us, and we’re delighted that Charlie made rebooking for your party of ten completely seamless. We’ll be sure to share your kind feedback with him!
We truly appreciate your continued trust in us, and we can't wait to help you get ready for an amazing ski trip in 2027!
Kind Regards
The Erna Low Team
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