ordered on line with the Solihull branch and recieved a text with in 10 minutes that money was ready to collect,i then collected later that day,Very easy and good exchange rate. The lady that served... Toon meer
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Lees wat reviewers zeggen
For whom need exchange for travel money or others reasons ,this service is a quite good: a very good rate, quick and safe delivery, easy to order.So I recommend
Looked on other sites for best rates, euro change was 2nd , I chose euro change as I have used them many times before, ordering on line and then collecting from shop, this time I ordered on line and h... Toon meer
Bedrijf heeft geantwoord
Great customer service from Helen at the Bootle Strand branch. Ordered online as online rate better than in person rate, order reasy within minutes, great service and online rate, would recommend.
Bedrijfsgegevens
Geschreven door het bedrijf
eurochange, one of the UK's leading currency exchange experts, specialises in travel money, international payments, money transfers and remittance services for retail, business and banking customers. With over 240 branches across the UK and a strong online presence, eurochange adds value at every stage of the customer journey, with great rates and excellent service. eurochange handles thousands of transactions each day across more than 50 currencies – the widest range on the market – including US dollars, euros and Turkish lira. Customers can buy travel money in cash or via the eurochange Travel Money Card, powered by Mastercard®. We also offer Western Union money transfers, enabling customers to send and receive funds globally.
Contactgegevens
SG1 2EF, Stevenage, Verenigd Koninkrijk
- +44 (0) 333 2401687
- customer.support@eurochange.co.uk
- www.eurochange.co.uk
4,7
Uitstekend
26K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 73% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van eurochange
Hello, thanks for your kind words!
We’re delighted you’re happy with everything—can’t wait to help you again! 😊💫
Best wishes,
Eurochange
Antwoord van eurochange
Hi Saba! Thank you for your kind words! We love hearing feedback like this and can’t wait to help you again! Many thanks,
eurochange
Great service + couldn’t find a better…
Great service + couldn’t find a better exchange rate
29 september 2026
Antwoord van eurochange
Hello, thanks for the lovely review! We’re thrilled you were happy with everything—looking forward to next time! Best wishes,
eurochange
Its my first time ordering and I…
Its my first time ordering and I received my money by the next morning, which was brilliant since I was leaving the next day.
24 september 2026
Antwoord van eurochange
Hi Molly, so glad to hear you had a great experience! Thanks for your support, and we’ll be here whenever you need us!
All the best,
eurochange
Antwoord van eurochange
Hi Rachael, thank you for the fantastic review! We’re so happy you had a great experience—see you again soon! All the best,
eurochange
Antwoord van eurochange
Hi! We appreciate your kind words! So glad we could help—looking forward to next time! All the best,
eurochange
Antwoord van eurochange
Hello Jeffrey, thanks for the lovely review! We’re thrilled you were happy with everything—looking forward to next time! ✨😁
All the best,
eurochange
Ordering Euros was a breeze
Ordering Euros was a breeze and next day delivery is great.
22 september 2026
Antwoord van eurochange
Hi Lee! Thank you for your kind words! We love hearing feedback like this and can’t wait to help you again! 😊✨
All the best,
eurochange
Excellent service and very good euro…
Excellent service and very good euro exchange 😆
27 september 2026
Antwoord van eurochange
Hello Daniel, thank you for the amazing review! We’re so happy you had a great experience—come back anytime! 😃✨
All the best,
eurochange
Antwoord van eurochange
Hello Will, thanks for the lovely review! We’re thrilled you were happy with everything—looking forward to next time! ✨😁
All the best,
eurochange
Easy online currency
Easy to organise online, money was delivered 2 days later as promised.
29 september 2026
Antwoord van eurochange
So glad to hear you had a great experience! Thanks for your support, and we’ll be here whenever you need us!
All the best,
eurochange
This is for the Hull branch in prospect…
This is for the Hull branch in prospect centre, The exchange rate is very poor, the main guy behind counter i found very arrogant. I took in Thai baht, he counted it out and then said they dont take 20 baht notes which I couldn't understand. Coins yes I could understand not taking. I found a better place which is Travel FX to anyone reading this. They accepted all the Thai baht and I got £50 more than what the Hull branch offered.
29 september 2026
Review zonder uitnodiging
Antwoord van eurochange
Hi Peter,
Thank you for taking the time to provide your feedback.
We’re sorry to hear about your experience and the frustration caused by the difference in rates. Exchange rates fluctuate daily and are influenced by current market conditions.
We pride ourselves on transparency, and all relevant details, including exchange rates and any restrictions, are clearly explained before a customer completes a transaction.
In addition to this, we expect all Sales Advisors to be welcoming, attentive, and professional at all times, ensuring every customer feels valued and supported.
Your feedback has been shared with our internal team to help ensure our service standards are consistently delivered. Should you wish to discuss this further, please contact the Customer Support Team by phone on 0333 240 1687 or email at customer.support@eurochange.co.uk.
Kind Regards,
The eurochange Customer Support Team
Very good service and a great rate of…
Very good service and a great rate of exchange - contacted help chat line very very helpful - only downside was Royal Mail just left the funds in the post box - so tracking is not working correctly
28 september 2026
Antwoord van eurochange
Hi Ruth, we're really sorry to hear about your experience. Providing the best service for travel money in our eurochange Ltd branch is important to us, and it's disappointing to know we missed the mark on this occasion. Please can you contact our Customer Support Team at customer.support@eurochange.co.uk, or call us on 0333 240 1687 so we can address your concerns directly.
Antwoord van eurochange
Hi Colin, so glad to hear you had a great experience! Thanks for your support, and we’ll be here whenever you need us! 😃🎊
All the best,
eurochange
The rate of exchange for the MAD was…
The rate of exchange for the MAD was terrible. Spent £397.00 but lost out on over £120 compared with local rates. RIP off...would not recommend
28 september 2026
Antwoord van eurochange
Hi Denis, so glad to hear you had a great experience! Thanks for your support, and we’ll be here whenever you need us! 😃🎊
All the best,
eurochange
Antwoord van eurochange
Hi Brian, so glad to hear you had a great experience! Thanks for your support, and we’ll be here whenever you need us! 😃🎊
All the best,
eurochange
Served today by Deborah at the…
Served today by Deborah at the Morrisons Darlington branch, lovely, bubbly and very helpful. Brilliant customer service.
2 oktober 2026
Review zonder uitnodiging
Antwoord van eurochange
Hi Emmanuel! Thank you for your kind words! We love hearing feedback like this and can’t wait to help you again! 😊✨
All the best,
eurochange
Antwoord van eurochange
Hi Ian, so glad to hear you had a great experience! Thanks for your support, and we’ll be here whenever you need us! 😃🎊
All the best,
eurochange
Antwoord van eurochange
Hi, so glad to hear you had a great experience! Thanks for your support, and we’ll be here whenever you need us! 😃🎊
Best wishes,
Eurochange
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