ordered on line with the Solihull branch and recieved a text with in 10 minutes that money was ready to collect,i then collected later that day,Very easy and good exchange rate. The lady that served... Toon meer
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Lees wat reviewers zeggen
For whom need exchange for travel money or others reasons ,this service is a quite good: a very good rate, quick and safe delivery, easy to order.So I recommend
Looked on other sites for best rates, euro change was 2nd , I chose euro change as I have used them many times before, ordering on line and then collecting from shop, this time I ordered on line and h... Toon meer
Bedrijf heeft geantwoord
Great customer service from Helen at the Bootle Strand branch. Ordered online as online rate better than in person rate, order reasy within minutes, great service and online rate, would recommend.
Bedrijfsgegevens
Geschreven door het bedrijf
eurochange, one of the UK's leading currency exchange experts, specialises in travel money, international payments, money transfers and remittance services for retail, business and banking customers. With over 240 branches across the UK and a strong online presence, eurochange adds value at every stage of the customer journey, with great rates and excellent service. eurochange handles thousands of transactions each day across more than 50 currencies – the widest range on the market – including US dollars, euros and Turkish lira. Customers can buy travel money in cash or via the eurochange Travel Money Card, powered by Mastercard®. We also offer Western Union money transfers, enabling customers to send and receive funds globally.
Contactgegevens
SG1 2EF, Stevenage, Verenigd Koninkrijk
- +44 (0) 333 2401687
- customer.support@eurochange.co.uk
- www.eurochange.co.uk
4,7
Uitstekend
26K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van eurochange
Hi, so glad to hear you had a great experience! Thanks for your support, and we’ll be here whenever you need us! 😃🎊
Best wishes,
Eurochange
I would like to take a moment to give…
I would like to take a moment to give my highest praise to Marina, who was absolutely exceptional.
From the moment I arrived, Marina was incredibly helpful, professional, and organized. She explained everything clearly and patiently, making sure I fully understood all the services and information I needed. Her attention to detail, efficiency, and genuinely kind manner made the entire experience smooth and stress-free.
It is rare to come across someone who combines such professionalism with such warmth and care. Marina went above and beyond to make sure everything was handled perfectly, and her dedication truly deserves to be recognized.
Thank you, Marina, for your outstanding service and for making my experience such a positive one. You are a true credit to the team, and I would wholeheartedly recommend your service to anyone. ⭐⭐⭐⭐⭐
1 oktober 2026
Review zonder uitnodiging
Antwoord van eurochange
Hi Jana! Thank you for your kind words! We love hearing feedback like this and can’t wait to help you again! 😊✨
Best wishes,
Eurochange
EXCELLENT
Very quick friendly experience, good rates. Michaelo was a pleasant and helpful person to deal with.
29 september 2026
Review zonder uitnodiging
Antwoord van eurochange
Hello, so glad to hear you had a great experience! Thanks for your support, and we’ll be here whenever you need us! 😃🎊
Best wishes,
Eurochange
Antwoord van eurochange
Hello!
Thanks for the glowing review!
We’re always here to help, and we’re glad you had a smooth and hassle-free experience.
Catch you next time! 😃🙌
Best wishes,
Eurochange
Web site easy to follow
Web site easy to follow. Money arrived on my specified date. Highly recommend this site for money exchange.
18 september 2026
Antwoord van eurochange
Hi, we appreciate your kind words! So glad we could help—looking forward to next time! Best wishes,
eurochange
Friendly, thoughtful service
I ordered Euros and collected from the Ilford branch. Great service from Vahini who was friendly, courteous and thoughtful enough to supply the euros in a good mix of denominations.
29 september 2026
Review zonder uitnodiging
Antwoord van eurochange
Hi Kevin, thank you for your kind words! We love hearing feedback like this and can’t wait to help you again! Best wishes,
eurochange
Postal delivery
Didn't have opportunity to get to local collection point, used postal delivery, worked fine.
25 september 2026
Antwoord van eurochange
Hi Malcolm, thank you for taking the time to leave us a review.
Looking forward to helping you soon! Best wishes,
eurochange
First class transaction
Easy, quick transaction. Excellent comms. First class from start to finish
25 september 2026
Antwoord van eurochange
Hi Malcolm, thank you for your kind words! We love hearing feedback like this and can’t wait to help you again! Best wishes,
eurochange
Antwoord van eurochange
Hi Sue, we appreciate your kind words! So glad we could help—looking forward to next time! Best wishes,
eurochange
My currency delivered as always on time…
My currency delivered as always on time and handed safely to me.
25 september 2026
Antwoord van eurochange
Hi Lee,
Thank you for the fantastic review!
We’re so happy we could make your experience positive one. See you next time! Best wishes,
eurochange
A great service as usual
22 september 2026
Antwoord van eurochange
Thank you for your review! The eurochange Team
Good efficient service
Good efficient service but wish I had been advised the cost of Morrocan Dirhams due to poor exchange rate situation.
15 september 2026
Antwoord van eurochange
Hi Chris, thank you for taking the time to share your feedback.
Looking forward to helping you again soon! Best wishes,
eurochange
Antwoord van eurochange
Hi, we appreciate your kind words! So glad we could help—looking forward to next time!
Best wishes,
eurochange
Awful exchange rate
Awful exchange rate . Didnt realise until i got to destination.
17 september 2026
Antwoord van eurochange
Dear Jonathan,
Thank you for taking the time to share your feedback.
We're sorry to hear that you were disappointed with the exchange rate received for your Egyptian Pounds.
Egyptian Pounds are a less commonly traded currency in the UK and can be more difficult to source and exchange than major currencies. As a result, exchange rates may differ significantly from those available for more widely traded currencies.
We appreciate that discovering this after your trip would have been frustrating. We're sorry that our service did not meet your expectations on this occasion and thank you for sharing your feedback.
Kind regards,
eurochange Customer Support
I always use this branch in the Trinity…
I always use this branch in the Trinity Centre in Aberdeen. Eurochange consistantly has the best rates and the service is second to none. Today I was served by ANAB. She was very pleasant and helped me with the denominations.
28 september 2026
Review zonder uitnodiging
Antwoord van eurochange
Hello, thanks for the lovely review! We’re thrilled you were happy with everything—looking forward to next time!
Best wishes,
eurochange
Recommended, quick and professional
I ordered currency online without any difficulty and collected the next day. Unlike anywhere else I've used, it came in a mixture of different value notes which is very useful. So I did not have to use a high value note to buy a cip of coffee. Recommended.
20 september 2026
Antwoord van eurochange
Hello Philip, thanks for the lovely review! We’re thrilled you were happy with everything—looking forward to next time!
Best wishes,
eurochange
Antwoord van eurochange
Hi Aleksandras! We appreciate your kind words! So glad we could help—looking forward to next time!
Best wishes,
eurochange
First class service and a good mixture…
First class service and a good mixture of notes
Unfortunately had to ring them up for tracking number due to Royal Mail not sending me any Emails. Would use them again in the future
23 september 2026
Antwoord van eurochange
Hi John!
We’re so grateful for your 5-star review! It was a pleasure having you with us.
Thanks so much!
Best wishes,
eurochange
Antwoord van eurochange
Hello Caroline, so glad to hear you had a great experience! Thanks for your support, and we’ll be here whenever you need us!
Many thanks,
eurochange
Great service, Fast Delivery
Great service from staff same day delivery. I am very happy
27 september 2026
Antwoord van eurochange
Hello, thanks for the lovely review! We’re thrilled you were happy with everything—looking forward to next time!
Many thanks,
eurochange
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