Exascale Reviews 

Great team, right from the start, Thank you for all your help

Installing techs very helpful and work is neat. All seems to be working well at higher speeds than promised.

Mark came the day after I reported the incident and sorted the problem out in no time

Excellent service. Great, affordable monthly price and excellent internet speed for the whole family to stream and download at the same time. Highly recommend

GREAT OUTSTANDING Service, from obtaining the service to installation all in the same week. When BT had let us down, these guys got us up and running even with Mark and his colleague working on a Saturday to get this service installed. Will recommend Exascale 10 times over to anyone! Truly amazing!!

Exascale helped us to get activated same day.

Have no problem all good

Dealt with my query quickly and efficiently - thank you

Very helpful and friendly local firm connecting rural villages to full fibre, ultrafast broadband.

Excellent Service 100% on customer service

I’ve been working with Exascale recently and I’m really impressed.
They are fast, professional, and really take the time to think along with you to find the best solutions for your needs.
The support has been excellent, and they have been incredibly helpful in setting up services that match my current possibilities while leaving room for future growth.
I’m excited to continue growing together with the expansion of their network. Highly recommended!

Good service.

The team have been extremely helpful and quick when dealing with a recent issue (caused by myself not them). Thomas went above and beyond to get us back up and running. We've been with virgin and sky before and both had terrible speeds and connection drop outs and pretty poor customer service. Exascale has had reliable speeds and great customer service

They answered my questions very quickly and that was on email. Prompt and efficient.

Great company very speedy & prompt very professional & great service

Exascale provided excellent service with the planning and provision of a fibre into our restoration site recently. The company was easy to contact and their engineers were friendly and professional.

Initially had a great experience. They were the only company who were willing to install full fibre on our estate and this meant we all had access to good speeds for 2+ years however, as time went on the service began to deteriorate. We were approached by a new provider who offered too good a deal to pass up and as we were out of contract with exascale, we decided to switch. On sending our notice of cancellation to exascale we were ignored for weeks. 7 weeks after emailing to cancel, we received acknowledgment of cancellation and I assumed that would be it. We then received an email from the finance manager advising us that we had signed up to a new 24 month contract in Feb 24 and therefore we owed the full amount upfront before we could cancel. What the finance manager had actually done was forward on another customers email, containing personal information including address and full name, to ourselves to try and prove his point. He obviously hadn’t checked the info before sending it on as we did not sign up for any such contract. Massive GDPR breach and they have made what should have been a straightforward process incredibly stressful.

Couldn't have gone any smoother. Recently moved into the area and heard good things so thought I would give them a try. Signed up and installed on the same day I couldn't believe it. Everyone I spoke to was very friendly and helpful. Would definitely recommend.

Great experience so far with the guys at Exascale for our business line!

Extremely good service. We use Exascale for wholesale. They provide updates as soon as they get them which allows us to update our clients.

Best move yet.

We have been using them since February with no issues.