Excelparkingservices Reviews 

Excel Parking – Rogue Traders Targeting the Disabled. Absolutely Disgusted.

To whom it may concern, and to anyone even thinking of parking where Excel Parking operates:

What an absolute disgrace of a company. Excel Parking should hang its head in shame. I parked in a clearly marked disabled bay at Pellon Lane Halifax Retail Park, outside Pets at Home. I had my Blue Badge with me – I am severely disabled, very slow on my feet, and I require time to manoeuvre. I got out of the vehicle and walked around to the back to access my boot. Within SECONDS, a man with no uniform, no visible ID, and no indication he was a parking warden, appeared in front of my car and took photographs. I had no idea who he even was.

I spoke to him immediately. He assured me (to my face) that he hadn’t taken any photos yet – “Don’t worry,” he said. “You won’t get a ticket. I’m just here to make you aware your badge isn’t displayed yet.” LIAR. Absolute deception. He had already taken the photos and the charge had clearly already been issued. A trap. Nothing more.

I appealed, thinking this misunderstanding would be swiftly cleared up. I explained everything – including the warden’s lies, his lack of uniform, the fact I was displaying my badge within moments. And what did they do? REJECTED. No reference at all to the points I raised. Not one mention of the warden being out of uniform. Not one reference to the fact I am DISABLED. My appeal may as well have gone in the bin. It was a blanket rejection with no consideration of the facts.

Then they have the gall to say I can appeal through IAS – but doing so will strip me of the reduced rate and jump the charge from £60 to £100. Punished for fighting injustice. What kind of system is that?

And to top it off – if I don’t pay within 14 days, they’ll whack another £70 on top and threaten to send the bailiffs round. All this… for a disabled person… parking in a disabled space… who had their badge… but just needed a few extra seconds to display it properly. What kind of heartless, predatory, dishonest business is this?

I urge everyone – avoid any car park run by Excel Parking. They are not fit to manage anything. No compassion, no integrity, and apparently no interest in dealing with people fairly. I will be contacting the landowners, the stores (Pets at Home, Halfords, etc.), and encouraging everyone I know to shop elsewhere.

Rogue traders. Liars. Robbers. SCAMMERS.

They are nothing more than utter liars. Normally, robbers are out to mug you in broad daylight – these ones just penalize you and then pass you straight over to the real crooks hiding behind keyboards in some office. Are you sure these aren’t hijackers? Are you sure they’re not modern-day fraudsters? Because all it takes is a few taps of a keyboard, and bang – your money’s gone.

They might not be calling you pretending to be your bank, but the way they operate? It’s the same principle. Lies, deception, pressure, threats. You tell me what the difference is. You’re pretending not to be scammers, but your actions scream otherwise. You’re just a different breed of scammer – the one hiding behind a company name and a PO box.

And speaking of lies, try calling them. The number is 0114 242 1111. Their own phone line says they’re open Monday to Thursday until 6 p.m., and Fridays until 5:30 p.m. I rang at 5:00 p.m. on a Friday – what did I get? “Our offices are now closed.” Another lie. Another sham. Another example of how little they care about basic truth or decency.

Their so-called office is listed as:
Excel Parking Services Ltd, Central Processing Office, 7 Europa View, Sheffield Business Park, S9 1XH.

A joke. An utter con. A company built on deceit, preying on the vulnerable, lying to the disabled, and scamming the public.

Avoid at all costs. And to Excel Parking — you should be utterly ashamed.

I’m having to give one star because the site won’t allow me review if the star is left unchecked. Parking machine was not working and second machine at Oak Street car park Middlesbrough has not worked for months.
I rang Excel who gave me a code and number to call. The system was not functioning and line kept dropping. On receiving a penalty notice I appealed, unfortunately Excel stated the electronic system is operated by Ringo and Excel have no control therefore my appeal was rejected. The worst part is when I paid the system was also faulty and they charged me twice. I made a credit card chargeback but because the amounts were different Excel challenged the chargeback. Robbers and extortionists with their own rules and procedures.
Trust Pilot are a platform for people to complain, unfortunately that’s all we can do….. complain be as it stands these rogue people can carry on unjustly charging unsuspecting people. Avoid them at all costs, look for another parking space.

I parked in Menai car park Bangor, both ticket machines were out of order at the main entrance and have been for a few weeks. I eventually found another machine a few minutes walk away and being flustered only entered two digits of my number plate ,one week later I got a £60.00 fine, I had kept the ticket and sent this as evidence that I had paid the fee,but they replied it was invalid then went to abratration and surprise surprise dismissed the case in favour of Excell, please do not use this car park I don't know how they get away with this corruption

I spent two nights in the Maypole Travelodge (Birmingham). I knew that I had to enter my reg on a tablet in reception and did so for both evenings.
However, I received two PCNs for £100 each. I appealed (required two separate appeals) and was asked for proof of my hotel stay. This I provided but have been told that I still have to pay.
I will never use that Travelodge again with its awful car parking management company. BE AWARE!

More parasites running a racket.
Please labour government step into regulate these wealthy land owners ruining ordinary peoples lives.
Fining for going over 5 minutes to buy a ticket.
Greed is not good.
Excel parking, shame .
Time for action labour please.

Been on BBC TV 5/4/24.
They lost a court case and had to pay nearly £11 thousand pounds to charity.
Justice is served.

Hahahaha utter scum getting a taste of their own medicine. Go girl. Well done for being brave enough to stand up to these corrupt scum.

They don't follow BPA rules.

Con-merchants. Avoid at all costs.

Hahahahahaha - Busted! All out in the public now - amusing to me that this company are trying to appeal the recent legal decision, thereby alerting the entire country to what a blood sucking, parasites they are. This is gonna get real messy, pass the popcorn…

Fraud!! Scammers!!!

True scum. Lowest of the low bottom feeders. Directors should be struck off and never allowed to run a company again.

HAHA EXCEL PARKING GOT BUSTED. Ordered to pay thousands haha. GOOD. About time these parking enforcements got a taste of their own medicine. Best thing is, it won’t stop there. More and more cases are being looked into.

GOOD LUCK EXCEL. You’ll be bankrupt by the time complainants and the courts have finished with you.

Good on the young woman who took a case to court and won. Woop woop

Alun,Karen & Simon from Excel have again lost another court order against them for running a scam.

Absolute vile company, run by equally vile individuals. Not going to waste my time in elaborating on how bad they are.

BBC News - Excel Parking ordered to pay £10,240 in five-minute parking rule row - BBC News
Hahaha hahaha!

I wanted to pay for my parking at Powis Street but the machine kept rejecting my coins and card so I ended up using cashless parking to make a payment, never left the premises. To my disappointment I was given a ticket, I appealed it with the proof of payment but this demonic, wicked company disregarded the evidence and took me to court. Your dishonesty and cruelty are just unnecessary

A company known for being a scammer, the Feetham Car Park in Darlington is renowned for issuing hundreds of tickets for vehicles breaking the 5 minute ruling which has now been abolished. Our case is one more sinister than that, my wife is the registered keeper of a vehicle which is used as a family car by our son, his partner and three children. He was fined for taking more than 5 minutes to read the terms & conditions on entry to the car park, then driving up two storey to find a parking bay. Then get two young infants out aged 2 & 5, walk down to the pay station, download the App on his phone and then make payment for the contract if parking. ALL because this took longer than 5 minutes to pay which in reality it is impossible to complete, so a process set to fail to make massive amounts of money from this scam (now no longer lawful)
In our case my wife the registered keeper was issued with a PCN and she transferred liability to our son providing his name & address to them electronically on their website. They then wrote to him at his address which to us would confirm my wife’s responsibility to lawfully transfer liability had been completed. Our son made an appeal to the PCN giving a defence that the 5 minute rule cannot be met due to no phone signal to download the App to pay. Because of his appeal which they never wrote back to him giving him any notification if the appeal was successful or rejected they simply decided to chase the PCN via my wife. She has on numerous occasions informed them she has remained in honour with regards the transfer of liability and proof of this is the letters sent by Excel to the driver our son at his home address. They have then passed this claim to DCBL bailiffs who failed to force us to pay the PCN, they then in turn passed the claim to DCB legal the sister company if DCBL bailiffs who have made a civil claim via the bulk centre court at Northampton which we have filed a defence and now awaiting a date of allocation for a trial. When we go to court and show the magistrates the letters Excel sent to the driver which we say on the balance of probability confirms the liability had been transferred and accepted by Excel, we will make a counter claim for the time, emails and phone calls to all three companies over a 10 month period which should amount to approx £3000

This car park is a trap, plain and simple. Despite paying for parking, I still received a fine because I supposedly didn’t cover my entire stay—an easy mistake to make given how unclear their system is. This isn’t about fairness; it’s a money-making scam. The signs may technically be there, but they’re designed to trip people up rather than inform. I urge everyone to avoid this car park entirely. Businesses and the public should boycott it, and the council needs to step in and shut it down. Places like this exist solely to exploit honest drivers, and enough is enough