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ezCater Reviews 

19.864
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I just started using ezCater in the last year. I have to order lunch anywhere from 20 to 70 people and the ease and versatility with ezCater makes it seamless. It's great to see closed orders and re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy ordering, Meals come nicely packaged, Love how they set up for you. Have used them 3 times so far. Just wish they had more restaurants to choose from, and I wish I knew which places actually labe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The delivery driver was not professional. They couldn't figure out how to park or the office location. They refused to bring the meal up to the correct floor. I specifically selected to have the food... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The owner himself brought my delivery for a rather large group of college students. He waited with me until we could set up and did not stress about it. He made me feel like an important customer and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online voedselbezorgdienst
  2. Voedselproductenleverancier

Geschreven door het bedrijf

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

20K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(19.864)

489 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The items available with the…EZCater makes it easy

The items available with the restaurants in your list make ordering easy for a crowd! I can't always get that from their own websites. Thanks for doing what you do!

21 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Sharlu,

Thank you so much for the wonderful review! We are thrilled to hear that our platform makes ordering for your group simple and convenient. It's great to know that our menus offer the ease and variety you need. We truly appreciate your positive feedback and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Food was hot and delivered on time.

Food was hot and delivered on time, albeit a little sooner than expected.

20 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Lauren,

Thank you for taking the time to share your review! We're glad to hear that your food was fresh, hot, and arrived promptly.

We appreciate your note regarding the timing, as we always aim to hit the ideal delivery window for every order. Thank you again for your feedback, and we look forward to assisting you with your next catering order!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

great food and service from Phoenicia

20 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi there,

Thank you so much for the fantastic review! We are thrilled to hear that you had such a great experience with Phoenicia Specialty Foods. Delicious food and top-notch service are always the goal, and we will be sure to pass along your wonderful feedback to their team.

We appreciate your support and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

The food was great and the gentleman…

The food was great and the gentleman that delivered the food was professional and the set up was good.

20 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Brenda,

Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or support@ezcater.com — we’re here to help.

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Delivery was early, Continued UPDATEs on Status

Delivery was early, person was very helpful and kind. Text and email communicated often to ensure delivery or any updates that may have been needed.

Everyone loved their lunches and drinks, great portion sizes as well - meals clearly labeled for each guest.

Thank you!

15 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi,

Thank you so much for this wonderful review! We are thrilled to hear that your delivery arrived early and that our driver provided you with helpful and kind service. It's great to know that everyone enjoyed their lunches, that the portion sizes were generous, and that the labeling made distribution easy for your guests. We appreciate you sharing this positive feedback and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Ease of use

So easy to order and everything just shows up. Website is easy to use and reminders are great.

17 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Chad,

Thank you so much for the wonderful review! We love hearing that the website is easy to navigate and that our reminders give you peace of mind. Our goal is always to make ordering completely seamless so you can just sit back and relax. We appreciate your support and look forward to helping you with your next order!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Ordered lunch for a business meeting

Ordered lunch for a business meeting, it arrived early and had rave reviews by staff! Will order from L&L again!

16 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Cheryl,

Thank you so much for the wonderful review and your continued support! We are thrilled to hear that the lunch for your business meeting was a hit with your staff and that it arrived early. We appreciate you sharing this positive feedback and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

ezCater makes it easay and they have my back!

ezCater makes it very easy to narrow it down to exactly what I need - price, delivery fees, price range per person, as well as ratings for a variety of options. On the rare occasiona when a vendor drops the ball, ezCater mediates the situation very fairly. Very satisfied.

16 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Julie,

Thank you so much for the wonderful review! We are thrilled that our platform makes finding the perfect catering so seamless for you. It's great to know that our customer service team stepped in to help when you needed it most. We truly appreciate your continued trust and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 4 van de 5 sterren

ezCater makes getting meals for our…

ezCater makes getting meals for our meetings a breeze 99% of the time and the issue is usually with the restaurant, not ezCater itself.

16 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Jennifer,

We're so happy to hear that we make ordering meals for your meetings a breeze! We appreciate you acknowledging our efforts and understanding that occasional issues can arise with restaurants.

-The ezCater Team

Beoordeeld met 1 van de 5 sterren

Hungry Greek was great. EZcater was not.

Hungry Greek was great. The food was delicious. Easy cater was awful. Even though this was my first order placed in the EZCater so and the order strat totaled almost $200 they refused to apply the $50 discount that was advertised on their website. Terrible business - please be beware of this deceptive practice with EZcater. Ana L. was the person I spoke with and she was no help at all. Shame on you. Terrible false advertising

15 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Stephanie,

Thank you so much for taking the time to connect with us today and for allowing us the opportunity to review your order experience and make things right.

We truly value your feedback, as we use these insights to continuously refine our processes and improve the experience for our customers.

Please know that if you ever have any questions or need order assistance in the future, our customer service team is available 24/7 to assist you. Thank you again for your time and partnership!

- The ezCater Team

Beoordeeld met 1 van de 5 sterren

I have been using Ezcater for a few…

I have been using Ezcater for a few years now and have never had an issue with anything until tonight. I am a manager for a large business, I spend at minimum a few thousand dollars a month via Ezcater. This last week I placed 4 orders, 3 of those orders were great. The one for this evening the PO was $10 short of what was needed, I called like I have done numerous times before and gave a 2nd PO number to cover the difference. I got a your order is confirmed email and so I went on with my day seeing that I had the day off work. At no time did I get a call or a text of cancellation. A woman named Brandy just cancelled the whole order, and was rather rude in the email. Usually EZ cater support is most helpful. I guess she thought I needed made an example of. I went to pick up my night shift associates food, and that's right it had been cancelled. I was absolutely floored. No call to me??? No text message of cancellation, i sure got the one to confirm the order????? Seeing that Ive spent over 3K in the last week via ezcater, she couldnt reach out to me directly so I could fix this issue and my associates could have still had their lunch that they were told they were getting. NOPE cancelled then she told me to have a lovely day!!! WOW BRANDY DO BETTER FOR YOUR CUSTOMERS. I did nothing to you to have been treated like this, and my associates certainly didnt either.

14 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Catherine,

Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from amazonsupport@ezcater.com so we can gather your feedback and work to resolve this. Thank you!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

EZ Cater is very convenient

EZ Cater is very convenient and ensures that our catering is delivered appropriately. They are excellent at communicating, from ordering to delivery.

14 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi,

Thank you so much for the wonderful review! We are pleased to hear that our service provides convenience and ensures a smooth delivery for your catering needs. It's great to know that our communication, from ordering to delivery, has met your expectations. We appreciate you sharing this positive feedback and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Solid as ever

Driver was on-time, food was delicious, dietary restriction requests were acknowledged in writing--thanks so much!

14 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Justin,

Thank you so much for the wonderful review! We are thrilled to hear that you enjoyed the food and that our driver delivered prompt service. It's great to know we brought you peace of mind by giving your dietary requests the care and attention they deserve. We appreciate you sharing this positive feedback and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 1 van de 5 sterren

My order was 2 hours late

My order was 2 hours late. I ordered for 11:30 am, and it did not show until 1:25 pm.

14 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hello,

Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

The BBQ was DELICIOUS

The BBQ was DELICIOUS. Setup was easy and early. Our team kept asking where the food was from.

14 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Tori,

Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or support@ezcater.com — we’re here to help.

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

ezCater is so simple and quick to use

ezCater is so simple and quick to use. Very reliable delivery services from a great variety of restaurants.

13 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Kathryn,

Thank you so much for the wonderful review! We are thrilled to hear that you find our platform simple and quick to use. It is great to know our delivery services have been reliable and you enjoy the variety of restaurants we offer. We appreciate you sharing this positive feedback and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

Thanks Le Boulanger and EZ Cater

Timely delivery, followed delivery instructions, box lunches nicely presented

10 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Tracy,

Thank you so much for the wonderful review! We are thrilled to hear that we provided you with a seamless catering experience. It is great to know that the delivery was right on time, your instructions were followed perfectly, and you were pleased with the presentation of the box lunches. We appreciate you sharing this positive feedback and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

on time and correct

10 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Carol!

Thank you so much for the wonderful review! We are thrilled to hear that everything was delivered promptly and accurately. We appreciate you sharing this positive feedback and look forward to serving you again soon!

- The ezCater Team

Beoordeeld met 1 van de 5 sterren

One hour and a half to go…. They cancelled!

I made an order and the order was confirmed the same day. This was four days before the delivery date.
One and a half hours prior to delivery they called to inform the order could not be fulfilled as requested, I needed to pick up directly from the restaurant. Needless to say no emails, no other calls prior. At this point I was getting ready to host 25 persons so I did not have the time to go get the food. They suggested I used an alternative restaurant but provided no assistance and also no compensation (maybe free delivery? For the trouble?)
I ended up cancelling the order.
I suggest instead of using this app making the request directly with the restaurants.

11 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Maria,

Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from experiences@ezcater.com so we can gather your feedback and work to resolve this. Thank you!

- The ezCater Team

Beoordeeld met 5 van de 5 sterren

They were super friendly and went above and beyond!

11 juli 2026
Review zonder uitnodiging
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Antwoord van ezCater

Hi Stacey,

Thank you so much for the wonderful review! We love hearing that our team went above and beyond to deliver a friendly experience. Your support means the world to us, and we look forward to taking great care of you again next time!

- The ezCater Team

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