FAIRWINDS is the people's credit union. It has been so easy to bank with them even without there being a FAIRWINDS branch in my vicinity. Their partner banks work just as well, if not better, than a t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This financial institution is bias specially in certain locations. They do racial profiling and then denied it. If you want a good banking experience open an account with Navy Federal Credit Unio.
Bedrijf heeft geantwoord
I love the high yield savings account. Before finding FAIRWINDS, I looked at all my local banks and credit unions and none of them offered that kind of return without locking your money up for a year... Toon meer
Bedrijf heeft geantwoord
Steven helped me at the Deltona Branch…. I was somewhat afraid of taking out a large amt of money so I went inside. What a pleasant relief when I encountered Steven!!! He was so sincere and reassuri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over FAIRWINDS Credit Union
Geschreven door het bedrijf
 |
||||||||
 |
 |
 |
 |
 |
||||
|
FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. It’s not the message you usually hear from a financial institution, but we’re not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. That’s why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes:
Anyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey — if you’re committed to being financially free, you’re welcome to join us! Federally insured by the NCUA. |
Contactgegevens
3087 N. Alafaya Trail, 32826, Orlando, Verenigde Staten
- 800-443-6887
- www.fairwinds.org
Your Money Milestone
4,5
Uitstekend
242 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Able to earn more interest than with an…
Able to earn more interest than with an every corner brick and mortar bank that obvious more overhead a charges the custome/client because of that.
14 mei 2026
Antwoord van FAIRWINDS Credit Union
Thank you for sharing this positive feedback! Helping our members save more and reach their financial goals is at the heart of what we do. We are glad our rates are making a difference for you and appreciate you being part of the FAIRWINDS community.
Credit card account was locked for no…
Credit card account was locked for no reason 3 months after activation. I have sat on the phone with them multiple times with no resolution, been passed from department to department and reached out via email; they have made almost no effort to help me.
14 mei 2026
Antwoord van FAIRWINDS Credit Union
At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do, and we take all member feedback seriously. We are happy to hear that a crewmember was able to speak with you and helped you regain use of your credit card. Once again, we appreciate the feedback, and we are always willing to help and look forward to continuing to serve you!
The app is not user friendly
The app is not user friendly. I am unable to transfer money from another financial institution and need to call customer support each month to pay my mortgage.
Despite requesting that the app be fixed nothing has been done since Jan
1 januari 2026
Antwoord van FAIRWINDS Credit Union
Thank you for sharing your feedback. We understand how important it is to have a simple and reliable way to manage your accounts and payments. A member of our team has attempted to connect with you and is sending follow‑up contact information via email so you can reach us at your convenience. We’d welcome the opportunity to learn more and help identify a solution that better meets your needs while our team works to improve the overall experience.
Antwoord van FAIRWINDS Credit Union
It is great to hear that our app has made managing your account a seamless experience. We appreciate the feedback!
Check ins
Customer service was great and efficient. I like how they have reps email you to check in to see how you're doing, and if you need any assistance, and any services and products to provide. Love to receive more of those as time goes by.
8 januari 2026
Antwoord van FAIRWINDS Credit Union
Thank you for sharing your experience! Hearing that our team's service felt efficient and that the check-ins from our crew have been a valued part of your experience means a lot. We appreciate you sharing your thoughts and look forward to continuing to serve you.
Easy going and very professional!!
13 mei 2026
Antwoord van FAIRWINDS Credit Union
Thank you for your feedback! It is great to hear that your experience felt approachable and professional.
Antwoord van FAIRWINDS Credit Union
We are glad you enjoyed your experience. We appreciate your positive feedback!
Very friendly & loyal
10 mei 2026
Antwoord van FAIRWINDS Credit Union
Thank you for this review! We're glad our crew left a positive impression.
Easy mobile app and I can use my ATM…
Easy mobile app and I can use my ATM card at any location without paying a fee
9 mei 2026
Antwoord van FAIRWINDS Credit Union
We appreciate you sharing your experience! It's great to hear the mobile app and ATM access have been working well for you.
Antwoord van FAIRWINDS Credit Union
We are happy to hear that you find us easy to work with and that our service is great. Thank you for your feedback!
Always a pleasure dealing with FCU
Customer service representatives at the call center have always been helpful & willing to figure out whatever issue you may have. Mean while, the are extremely friendly and also helpful! I’m happy I made the decision to change from the bank I was with to FAIRWINDS Credit Union. Thank you FCU for a wonderful & professional banking experience.
21 januari 2026
Antwoord van FAIRWINDS Credit Union
Thank you for the kind words and for choosing FAIRWINDS. We're glad to hear that our crew has consistently provided helpful and friendly service. Delivering that experience with every interaction is what we strive for, and we look forward to continuing to serve you.
Kinda frustrating dealing with customer…
Kinda frustrating dealing with customer service who’s primary language is not English
8 mei 2026
Antwoord van FAIRWINDS Credit Union
Thank you for your feedback. We aim to provide clear and effective support in every interaction. A manager has connected with you to share additional information about our team and outline options available if you experience communication challenges in the future.
Antwoord van FAIRWINDS Credit Union
We appreciate you highlighting our service. We are happy to hear that you had a positive experience with us.
Great customer service
Great customer service! The online banking app is awesome. Easy to use. The staff are awesome--always available to help.
7 april 2026
Antwoord van FAIRWINDS Credit Union
Thank you for the kind words! We're glad the app has been a helpful tool and that our team has been there when you need us.
Business & Personal Accounts
Initially when I opened an account at Fairwinds it was a business account which lead to a personal account and charge card. The staff at the Sanford, Florida location are amazing. I would like to see a points earning credit card option and being able to use Zelle for my business account.
7 mei 2026
Antwoord van FAIRWINDS Credit Union
Thank you for taking the time to share your feedback. Our team has reached out to you via phone to discuss your options regarding a rewards/points earning credit card and money movement/payments from your Business account. They left a message and will attempt to reach out again. You can also call back at your earliest convenience. Once again, we appreciate the feedback, and we are always willing to help and look forward to continuing to serve you!
Everything with the app is just so easy!
7 mei 2026
Antwoord van FAIRWINDS Credit Union
It is awesome to know that you find our app easy to use! Thank you for your positive feedback; we appreciate it.
Antwoord van FAIRWINDS Credit Union
It's great to know our crew's friendliness and readiness to assist met your needs. We appreciate you taking the time to share.
I have several online-only banking…
I have several online-only banking services for which my only contact with them is through an ATM or through Zelle, and the use of my debit card. So far, I've been very pleased. Fairwinds banking app is nice, I've been able to download the information I need when I want it from my PC. I like it just as much or more then my Capital One debit card. The only problem is I don't have more money to put in the bank, which is nice because they haven't been a problem at this bank for carrying a zero balance on occasion.
7 mei 2026
Antwoord van FAIRWINDS Credit Union
We're happy you're pleased with our banking app and debit card services. It's great to know you appreciate the convenience of accessing your transaction information and being able to download it to your PC. We look forward to continuing to serve you and thank you for sharing your positive experience!
I like my Fairwinds account
I like my Fairwinds account, which explains why I still have it even though I live in Virginia. I have been a member for about 30-35 years or so. There have been issues…changing the online screens and not liked them, but otherwise it goes well.
7 mei 2026
Antwoord van FAIRWINDS Credit Union
We appreciate your long-time membership and are so happy that we have the opportunity to continue to serve you today in Virginia. Thank you for sharing your feedback regarding the online banking changes. We appreciate the chance to better understand your experience and thank you for taking the time to rate us!
The lady I talked to was patronizing…
The lady I talked to was patronizing and unhelpful. If I could change where i have my loan I would .
31 maart 2026
Antwoord van FAIRWINDS Credit Union
We're sorry to hear about your recent experience, and we appreciate you bringing this to our attention. At FAIRWINDS, feedback like this helps us improve, and we want nothing more than the opportunity to make this right. A manager has attempted to reach out and looks forward to connecting with you.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.