Farm Direct Reviews 

2.146
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely great quality and range of products. Also great delivery service, getting the message about the delivery time and carrying the boxes on the first floor which is really helpful. There... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been doing my weekly shop with Farm Direct for the past 6 months and I think they're fantastic. The range of produce they offer is incredible and you can taste the difference in quality. Always... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been using Farm Direct for a few years, and absolutely love it. The food is great quality, you can choose what you like (not limited to boxes), you know where everything comes from, and the team... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a very good first experience with Farm Direct and I am impressed by the quality of food and their service. I loved the vegetables, and with a quite large catalogue, Farm direct provides very goo... Toon meer

Bedrijfsgegevens

  1. Supermarkt
  2. ook in
  3. Biologische kruidenier
  4. Boodschappenbezorgdienst
  5. Groenteboer
  6. Online voedselbezorgdienst
  7. Seizoensproductenwinkel

Geschreven door het bedrijf

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(2.146)

133 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

A great shopping experience

A great shopping experience, with fresh products and good prices. The only area for improvement is to notify the customer when an out-of-stock item is substituted, to check whether the customer is happy with the replacement.

25 april 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Fabio
thanks for this feedback and i am sorry for the issue arising and for the inconvenience caused,
Robert

Beoordeeld met 5 van de 5 sterren

Food Heaven delivered to your door

I had my first order delivered this morning, and I am in food heaven right now. I love that the food is seasonal, fresh, locally sourced, and super traceable - the website lists which farm each item comes from, so you can see exactly which small producers you are supporting. From what I've tried so far, the quality is far superior than what you'll find at the supermarket, and often comparable in price. Delivery was easy, with options for different days, notifications and live tracking. For the veg box, I like knowing what you're going to get ahead of time and the flexibility of not having to sign up to a subscription, so you can adapt each week. Do yourself a favour and try the fennel salami - it's the best I've ever had!

1 mei 2026
Review zonder uitnodiging
Logo Farm Direct

Antwoord van Farm Direct

Thanks so much for your generous comments, it means everything to us! Robert.

Beoordeeld met 2 van de 5 sterren

I'm dissatisfied because some eggs were…

I'm dissatisfied because some eggs were broken, vegetables and fruit were scattered in the carton, and the milk I ordered was missing. The eggs and milk were delivered the day after I emailed them. But I won't order products from this website again.

2 april 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Gabriela

I am very sorry for this disappointing service and we are very sorry to see you go,

Robert

Beoordeeld met 5 van de 5 sterren

Brilliant delivery

Brilliant delivery, basic website but easy to use and navigate. Highly functional. Love it, have recommended it a lot. The food is also amazing.

28 maart 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Natasha,
thanks so much for the kind feedback, very much appreciated,
Robert

Beoordeeld met 5 van de 5 sterren

The best food great value for money

The best food great value for money, dillious I really enjoy food from the farm.. thank you

26 maart 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Lucia

thanks so much for your support and feedback, it is hugely appreciated!

Robert

Beoordeeld met 5 van de 5 sterren

The produce quality is fresh

The produce quality is fresh. Sourcing from local farms and suppliers is brilliant. I have used Farm Direct since 2020 and have never looked back.

If they make a mistake with packing / delivering they always own up and accept liability.

The tracker is so good as I am working on the day of my delivery and so can plan my work schedule around delivery.

I also like the weekly email which is thoughtful and makes me think seriously about my part in doing the best for the planet.

They are a friendly team.

28 maart 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Geoff

Thanks so much taking the time to feedback, we are really grateful for it and for your longstanding support and kindness.

Robert

Beoordeeld met 4 van de 5 sterren

Reliable deliveries, great range

Reliable deliveries, good range of products. Meat excellent quality. Vegetables usually good but sometimes not...for example instead of a bunch of beetroot, I received 1 very large (and inevitably) woody beetroot...poor quality picking sometimes. Dairy good. Great choice. Overall really good and I have been a customer.for years.

28 maart 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Jill

Thanks so much taking the time to feedback, we are really grateful for it and for your longstanding support.

Robert

Beoordeeld met 4 van de 5 sterren

Product quality

Good Quality of products though some are quite expensive for the amount a d good swift delivery

27 maart 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Yvonne

Thanks so much taking the time to feedback, we are really grateful for it and for your support.

Robert

Beoordeeld met 5 van de 5 sterren

Great quality as always

Great quality as always. The leg of lamb was superb.

2 april 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Frances

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, high quality products

26 maart 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Molly

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Beoordeeld met 5 van de 5 sterren

Great range

Great range, lovely produce, and a fair way of dealing with customers. And always a friendly delivery. Thank you for it all!

28 februari 2026
Logo Farm Direct

Antwoord van Farm Direct

hi G
thanks so much for the support and friendly feedback it means everything to us! Robert.

Beoordeeld met 5 van de 5 sterren

great company!

I've been with FD for a long time and whenever anything went wrong they always put it right
The quality of the produce is excellent and in spite of former delivery problems I intend to keep buying from them

27 februari 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Jeanne-Marie

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Beoordeeld met 5 van de 5 sterren

We are very lucky to have this supplier…

We are very lucky to have this supplier of a such a huge range of products from artisan producers and small scale farmers in our local area.
Everyone should look at their website before heading to a supermarket!

28 februari 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Mrs Bower,

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Beoordeeld met 5 van de 5 sterren

Highly recommend

Great food, great service, great emails.
Highly sustainable

28 februari 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Richard

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Beoordeeld met 5 van de 5 sterren

BEST ONLINE FARM SHOP..local baked goods

The tracker was brilliant.I has my foot orthotic ready to go so delivery guy not waiting ling for me to answe door.I loved the Bix,it was easy to add items after I completed main shop I know where all the fresh produce was grown.I preferred, this site,as opposed to the other veg box companies.looking forwards to cooking and eating in a new way.

12 maart 2026
Review zonder uitnodiging
Logo Farm Direct

Antwoord van Farm Direct

Hi Amanda

That is great to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert

Beoordeeld met 5 van de 5 sterren

Farm Direct food is high quality

Farm Direct food is high quality! Is fresh and organic.
Good customer service and time of delivery, packaging is reduced at the minimum.
I love their foods.
I recommend them.

28 februari 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Emilia

That is good to hear, thanks for taking the time to feed back and for your great support, it is very much appreciated,

Thanks

Robert

Beoordeeld met 5 van de 5 sterren
Logo Farm Direct

Antwoord van Farm Direct

Hi Miriam

That is good to hear, thanks for taking the time to feed back and for your support, it is very much appreciated,

Thanks

Robert

Beoordeeld met 5 van de 5 sterren

Always happy with my deliveries and the…

Always happy with my deliveries and the produce, thankyou

28 februari 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Sharon

That is good to hear, thanks for taking the time to feed back and for all your support, it is very much appreciated,

Thanks

Robert

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