Farm Direct Reviews 

2.146
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely great quality and range of products. Also great delivery service, getting the message about the delivery time and carrying the boxes on the first floor which is really helpful. There... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been doing my weekly shop with Farm Direct for the past 6 months and I think they're fantastic. The range of produce they offer is incredible and you can taste the difference in quality. Always... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been using Farm Direct for a few years, and absolutely love it. The food is great quality, you can choose what you like (not limited to boxes), you know where everything comes from, and the team... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a very good first experience with Farm Direct and I am impressed by the quality of food and their service. I loved the vegetables, and with a quite large catalogue, Farm direct provides very goo... Toon meer

Bedrijfsgegevens

  1. Supermarkt
  2. ook in
  3. Biologische kruidenier
  4. Boodschappenbezorgdienst
  5. Groenteboer
  6. Online voedselbezorgdienst
  7. Seizoensproductenwinkel

Geschreven door het bedrijf

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(2.146)

133 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Have used them for several years

Have used them for several years, they have a good range of UK produce with emphasis on seasonal and sustainable. They have cuts of meat not seen in the supermarket and from rare breed. The delivery is efficient and any problems or missing items have been dealt with promptly. We like the poultry, they do very big and tasty free range chickens and the seafood is good. There is a regular email about what is in season. Would definitely recommend.

29 juni 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Nicola,
thanks so much for your positive feedback and longstanding support, it means everything to us!
Robert

Beoordeeld met 5 van de 5 sterren

Good variety of produce available

Good variety of produce available, good quality produce, Delivery time advised and courteous friendly delivery drivers.

19 juni 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Sheila
thanks so much for the friendly feedback and longstanding support, it means everything to us!
Robert

Beoordeeld met 5 van de 5 sterren

Fantastic selection of UK produce

Fantastic selection of UK produce. The quality of the vegetables is excellent. Very competitive prices.
The delivery drivers are always very courteous and helpful.

25 juni 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Heather
thanks so much for the friendly feedback and longstanding support, it means everything to us!
Robert

Beoordeeld met 5 van de 5 sterren

Support our amazing farmers

Support our amazing farmers! Take power from the murderous superstores. Let's change the world so it benefits humanity solely.

26 juni 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Owen
thanks so much for the rallying show of support, hugely appreciated!
Robert

Beoordeeld met 1 van de 5 sterren

Terrible experience

Terrible experience, first of, they dont even know how to work their own website and accept orders outside their boundary lines. Secondly, after “posting” my items i wasnt informed about any boundary lines. Waited about 5-6 days thinking maybe its just delayed until i messaged them asking about my order, which is when they informed me of the boundary lines. Thats fine cool, asked for a refund over 10 days ago, still here waiting for it.

12 juni 2026
Review zonder uitnodiging
Logo Farm Direct

Antwoord van Farm Direct

hi John,

i am sorry for my incompetence here - you are not in London postcode and we should have flagged this and dealt with it faster.

You would have got a bold red text on checkout saying "please note we only deliver to London postcodes..... we havent recognised your postcode..... please email us", but we do still allow people to checkout in case they are a fraction outside of the stated deliviery zone.

that said, we didnt handle the order correctly - and that is due to my failure to train staff correctly and i am very sorry for this.

you were fully refunded but we should have dealt with your situation much more swiftly.

I am sorry for the inconvenience caused, it is my fault,

thanks
Robert

Beoordeeld met 5 van de 5 sterren

good value, good quality. Good service

Farm direct is always good value. Good quality and good service. We always look forward to the box arriving!

12 juni 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Laura,
thanks for the friendly feedback and your longstanding support, it means everything.
Robert

Beoordeeld met 5 van de 5 sterren

really enjoy the service

really enjoy the service, the food seems top quality, very easy ordering/delivery process and easy to track... like supporting local growers and to be honest - seems a bargain compared to local Tesco prices.... did order to many potatoes so ended up making mash for an army - but that was my bad...
will order again

30 april 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Peter,
thanks for the friendly feedback, much appreciated.
Robert

Beoordeeld met 1 van de 5 sterren

Everything is fine until you register

Everything is fine until you register, but be careful, especially since registration fees vary from person to person, and they make things more difficult after registration, meaning an even more stressful period begins. The attitude of the Turkish advisor, in particular, is such that they perceive criticism of the school as criticism of themselves, leading to unexpected reactions. In short, the school you went to learn English becomes a major source of stress in your life.

1 februari 2026
Beoordeeld met 2 van de 5 sterren

Tray of eggs missing from my order,

Tray of eggs missing from my order,
Emailed them they gave a date for delivery but nothing showed up on the date they were supposed to be delivered.
Had to phone them to sort out anothere delivey date.
They was delivered.
First time anything like this has happened,
I will still order from them again.

30 april 2026
Logo Farm Direct

Antwoord van Farm Direct

hi John,
yes we made a mistake,
i am sorry it was a poor service,
sorry for the inconvenience caused,
Robert

Beoordeeld met 5 van de 5 sterren

Great ethos, helpful staff and quality products

We were over the moon with our experience of Farm Direct. Lovely people who served us when we collected our iris plants - so helpful with advising how to plant the them properly. They're all planted and looking forward to them blooming.

Seeing the place also made us want to buy from Farm Direct again in the future and support the business. The produce looked great and I love the ethos of the company. Great to "Meet the farmers" on the website to see where the produce is coming from.

Looking forward to buying from them again.

9 mei 2026
Review zonder uitnodiging
Logo Farm Direct

Antwoord van Farm Direct

hi Rosie,
thanks so much for the generous comments, very much appreciated!
Robert

Beoordeeld met 5 van de 5 sterren

Fabulous veg

Fabulous veg, meat and other groceries from sustainable sources at reasonable prices. We look forward to our weekly delivery.

1 mei 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Sophia

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it means everything to us!

Thanks

Robert

Beoordeeld met 5 van de 5 sterren

Fresh vegetables and they beautifully…

Fresh vegetables and they beautifully smell like vegetables , great quality of fish and meat, good price as well, I am very pleased.

30 april 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Wioletta

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Beoordeeld met 5 van de 5 sterren

I absolutely love Farm Direct and tell…

I absolutely love Farm Direct and tell anyone who'll listen to order from them, I think it's a really reasonable price for beautiful muddy vegetables

30 april 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Natasha,

That is great to hear, thanks for taking the time to feed back, it is very much appreciated!

Thanks

Robert
Farm Direct

Beoordeeld met 3 van de 5 sterren

Quality

Overall, I'm happy with my purchases, which I make fairly regularly. However, this time I ordered asparagus, unfortunately, the quality was poor. They were wilted, very thin, and broken. They weren't really edible.

25 april 2026
Logo Farm Direct

Antwoord van Farm Direct

hi Bogumila,
I am sorry for this poor quality item, i have just refunded it and am sorry for the inconvenience caused,
thanks
Robert

Beoordeeld met 5 van de 5 sterren

Great produce and service

A great selection of fruit and vegetables direct from the farmer. Fish from the ship and bread etc from the baker.
Excellent service and prices.

25 april 2026
Logo Farm Direct

Antwoord van Farm Direct

Hi Gary

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it means everything to us!

Thanks

Robert

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