Farm Direct Reviews 

Great quality of products.
Amazing service linking local farms and local organic produce, with choice of pesticides and fertilisers free, to londoners, thanks for existing!
Prices are not much higher than supermarkets overall but the quality has stellar difference.
Service feels family-run and now after years of ordering I even know the delivery guys.
I love the weekly newsletters from the founder with interesting insights.
Highly recommended service overall.

great products and service as ever. Jerusalem Artichokes delicious in soup, and Beetroots great saddleback roasted. Vegetables with so much more flavour than from supermarket

Been ordering from Farm Direct for a long time, but their delivery service is awful. Wrong substitutes are sent without asking, orders are often incomplete, and vegetables sometimes arrive almost rotten. I waste time emailing for refunds, and collection times are ignored—my whole family was woken up with a sudden doorbell at 8am on a Saturday to deal with their mistakes and rush down to return wrong items, despite me clearly requesting 10am. Completely unreliable—I won’t be using them anymore and wouldn’t recommend them to anyone.

Great place to buy from farm to fork ingredients. Easy to navigate. All good experience

Come and time and always polite

Fabulous quality, great prices, just a really great company. Ditch the supermarket rubbish and buy direct from these guys!

I love Farm Direct. They have an excellent selection, and it's good to know I am supporting local farmers more directly. Sometimes there are issues with items, but this tends to be dealt with swiftly.

Everything in the box was of good quality and packed well however we wish we had ticked no substitutes for some items. We would definitely order again however we would have loved to have paid for our order in cash and Robert the owner was open to this. Thank you for a good box.

Excellent food, well-organised delivery. A true God-send.

I truly love the produce and service that Robert and his team provide. The quality is excellent in most cases, especially the chanterelles during their season, and Robert himself is always kind, responsive, and helpful.

Unfortunately, the website and app feel quite outdated and don’t work as smoothly as they should. I recently tried to cancel an order within the time limit, but it wasn’t possible. I’m confident they’ll refund me if I decline it on arrival (so, to anyone ordering: don’t worry - they’re genuine and fair), but not being able to cancel on time does create unnecessary waste, which I know they’d also prefer to avoid.

I’ve already shared this feedback with them - that the site could be more intuitive and visually appealing. Initially, I was also receiving a few unwanted replacements, but after I explained how giving customers the option to decline replacements during checkout would help reduce waste, they listened and made changes, which I really appreciate.

So, lots of love from me to Farmdirect. I admire the enthusiasm and care they put into their work; it’s clear this is a labour of love rather than a high-profit venture. With a few improvements to the website and user experience, and perhaps by offering more biodynamic and organic produce, I’m sure both customers and the team will be even happier, and the business will thrive further.

Amazing quality of products and smooth delivery

Healthy farm products in the heart of a big metropolitan city, how amazing is that?

Delicious produce. Great communication about delivery. Really good value too. And they don't bother you with endless marketing emails. Highly recommended

Beautiful food at reasonable prices. Excellent range.

On time fresh and high quality ,everything they said it would be

Great communication and very helpful staff. Gorgeous biscuits will buy more.

It's been years I am ordering my veg from farm-direct. I've never been disappointed

Farm direct is a firm favourite of ours. Incredibly fresh and tasty and an amazing selection. Great quality meat at very good prices too! Definitely the best box scheme around here.