Farm Direct Reviews 

The apricots at over £8/kg arived all wrotten,
the Iceberg 2 letuces 5cm round looked as compressed cabage taken out from garbage
The yelolow runer beans soggy and expired, impossible to use,
the yellow curgettes dry, and expired
the cabage small and wilted
the marrow damaged
chicken livers as a liquid paste
no ice with the fresh perishable products as fish and meat, in breach of health and safety regulation
As the description is "Farm Direct" and Organic, I doubt the accuraccy of both.
JUST AN
OVERPICED,RIPP OFF,SCAM
deserves
00000 STARS!

Great produce, fair prices and lovely customer service!

Fantastic quality favoloso items

Amazing to have fresh tasty vegetables and fruit straight from the farms . I’m now hooked

Great produce, great prices.

I've been a customer for quite some time although I don't shop weekly, but my recent experience has been deeply disappointing. In my latest order, I was overcharged for the weight of an item. I’ve emailed the company three times since 27th July and have yet to receive any response.
This isn’t the first time this has happened—on a previous occasion, I noticed a similar overcharge but chose not to raise it, assuming it was a one-off mistake. Now, I’m beginning to question whether these are isolated incidents at all.
I expected better customer service and accountability from a company I used to trust.

I love how farm direct makes eating seasonally, ethically and organically easy. I wanted to make a lifestyle change and support British farming, with farm direct I can do that in a convenient and reasonably priced manner. As a bonus all the fresh produce I’m gotten from them has tasted amazing and I feel much more in tune with nature and the seasons. Forget supermarkets, this is the way forward!

I ordered some expensive blackberries and for the third time (out of 3) they arrived already gone bad and with mould.

I sent an email requesting a refund and asking again why selling them and so expensive if they are inedible but got ignored.

If you're not buying your food from farm-direct, you're probably spending more on supplements, medicine and gym membership than you have to. Eating organic, farm-to-fork, nose-to-tail whole foods, including making your own bone broths, occasionally having liver/kidney etc, is the healthiest decision we ever made. Highly recommended!

I've been using Farm direct for 2 years now. I love the ability to select a seasonal box or order from the menu exactly what I need for the week. I've tried other fruit & veg box services - and their ethos appeals to me the most because it's British seasonal produce. They are environmentally conscious for doing it this way, and their delivery service in my experience is better than the others I've tried - because they always enable live tracking of when you delivery will arrive.

I’ve been impressed with Farm Direct—not only for the high quality of their products, which are always fresh and top-notch, but especially for their customer service. Even in difficult or unexpected situations, the team goes above and beyond to accommodate and find solutions. Their communication is clear and genuinely helpful. It’s rare to find a business that cares this much about both their products and their customers. Highly recommend!

Quality of the food that comes is outstanding. Customer service is great, pricing is very reasonable, and any opportunity to support the farming community is a huge win. Will continue to use as much as possible and move away from supermarkets.

Eggs went stale way before the best before date. I am requesting a full refund

Love this company! It’s a small operation, but they have so many great products, the veg boxes are amazing value, and they’re just really nice & trustworthy people to deal with.

It's been a great experience since I started using this service. I don't live near a farm, so order from Farm Direct, easy to do on line. Huge selection of products to choose from. Delivery turns up on time in the given time slot. Driver is always cheerful and helpful since I can't lift anything heavy he puts it in my kitchen for me. Had a few experiences where product has not been available but the bill is adjusted accordingly.
All round an excellent service I highly recommend.
Help the farmers, buy direct.

The produce was ripe and over ripe. It had to be consumed the same or next day. It wasn't great quality. It doesn't compare either with the fruit and veg market stall or the supermarket.

Excellent service and delivery
Great food