Darren and the man who helped him were so polite and laid down carpet and door covering before entering the flat. They assembled the table and put into the exact position I wanted. Thank you gents it’... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fishpools is our go to place for furniture and soft furnishings? The range is extraordinary! And for this Waltham Crosser , it cannot be beaten! It is clear to see why this family run business has bee... Toon meer
Bedrijf heeft geantwoord
As usual with Fishpools delivery was excellent. 2 hour window for delivery was sent the day before. Delivery team called to say they were on their way-with ETA-which was accurate, Two very profes... Toon meer
Bedrijf heeft geantwoord
Visited the store today and met 2 lovely ladies who worked in the store Jenny and Marg. Absolutely exceptional customer service from them both , they were so helpful and spent lots of time with me hel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fishpools
Geschreven door het bedrijf
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Contactgegevens
115 High Street, EN8 7AL, Waltham Cross, Verenigd Koninkrijk
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,8
Uitstekend
8K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Punctual tidy and polite
15 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Thank you for your positive review, we hope to see you shop with us again soon.
Great experience..
Great experience... very happy with the in store customer service, scheduling the delivery and the actual delivery.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Thank you for your positive review, we hope to see you shop with us again soon.
I’m very happy with the delivery team
I’m very happy with the delivery team. They delivered my furniture on time and handled everything with great care. Protecting my furniture was very important to me, and they did an excellent job of protecting my other furniture and making sure the floor was fully protected during the delivery.
Their professionalism, care, and delivery skills were excellent. I’m extremely pleased with the service and would happily give the team 10 out of 10. Highly recommended!
15 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Thank you for your positive review, we hope to see you shop with us again soon.
Excellent service
Fishpools kept me updated with the progress of our order. The night before the delivery they sent an email with the delivery window. They delivered next morning within the window. The two guys who delivered the furniture were friendly and respectful of our property. They assembled the furniture and removed all the packaging. Overall the experience was excellent and would highly recommend Fishpools.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Thank you for your positive review, we hope to see you shop with us again soon.
Great service in store and great delivery service
Great service in store and Greg and Steve who made the delivery and installation were lovely. Polite, courteous and efficient and took great care to protect the doorway and floor.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Thank you for your positive review, we hope to see you shop with us again soon.
I am extremely pleased with the service and kindness of the team
I am extremely pleased with the delivery of my table and chair set.
The delivery was made exactly at the time I was told, which was fantastic. I was especially impressed that the delivery team laid mats on the floor to make sure my flooring was protected from any damage. This was such a thoughtful and professional touch.
They also took all the rubbish and packaging away with them, leaving everything clean and tidy. The delivery crew were very kind, polite, and professional throughout. I am very, very pleased with the service and would like to say a big thank you to the delivery team. They did an excellent job, and I really appreciate the care they took.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Thank you for your positive review, we hope to see you shop with us again soon.
5 star really nice guys
5 star really nice guys. Helpful and polite.
Nice and tidy a very efficient thanks
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Thank you for your positive review, we hope to see you shop with us again soon.
Both men were very efficient and…
Both men were very efficient and professional, covered doors for protection wore shoe covers. Could not asked for more.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Thank you for your positive review, we hope to see you shop with us again soon.
Excellent delivery team
The delivery team were very professional amd polite. They made sure to cover the floors before bringing the furniture in and also helped move our existing sofa to the adjoining room. Very please with the service from Desmond at Fishpools. Thank you
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Thank you for your positive review, we hope to see you shop with us again soon.
The delivery was first class!
The delivery was first class! The team were professional, friendly and cheerful whilst delivering and installing our bed, with a very heavy Mattress, in the middle of a heatwave! Good job, thank you.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Thank you for your positive review, we hope to see you shop with us again soon.
Professional service
Very professional covered all floors and front door Very caring of our property Very polite
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team provided such a professional and polite service. It’s especially pleasing to know they took great care of your home, protecting your floors and front door throughout the delivery.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Arrived early and efficiently assembled…
Arrived early and efficiently assembled my furniture
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your delivery arrived early and that our team assembled your furniture quickly and efficiently. It’s great to know everything went smoothly.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Delivery team
Delivery team were polite friendly and very efficient. Did a quick tidy job. Vey pleased
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were polite, friendly and efficient throughout your delivery. It’s also great to know they worked tidily and left everything in good order.
Thank you for choosing Fishpools. We’re so pleased you were happy with the service and hope you enjoy your new furniture.
Kind regards,
Fishpools
Delivered & signed off there were no…
Delivered & signed off there were no defects of a
£ 2500 mattress , Mattress has huge dip on outer edge along with tuffs loose!
I will think twice in future, this has left a very bad taste, i am a good customer of Fishpools having bought large sofas
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for taking the time to share your feedback. We’re very sorry to hear of your concerns regarding your new mattress, particularly as a valued returning customer of Fishpools.
We completely understand how disappointing it must be to have concerns about such an important purchase. Please be assured that our Customer Services team is currently investigating the matter.
We genuinely appreciate your previous custom and are sorry that this experience has left you feeling disappointed. Thank you for your patience while our team looks into this for you.
Kind regards,
Fishpools
Excellent delivery team.
Excellent delivery team.
Mindful careful and polite !
Good job guys !
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that our delivery team provided such an excellent service and were careful, considerate and polite throughout. Taking great care of both our customers’ furniture and their homes is extremely important to us.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools!
Kind regards,
Fishpools
Very efficient service provided by…
Very efficient service provided by excellent delivery team.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you received such an efficient service and that our delivery team made such a positive impression. We’ll be sure to pass your kind comments on to the team.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
As per our several previous experiences…
As per our several previous experiences with Fishpools the service was excellent from start to finish. Faultless.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you so much for your wonderful feedback and continued support.
We’re delighted to hear that, once again, you received excellent service from start to finish. Knowing that you’ve had consistently positive experiences with Fishpools means a great deal to us.
Thank you for continuing to choose Fishpools. We look forward to welcoming you back again in the future.
Kind regards,
Fishpools
Paul was incredibly helpful and helped…
Paul was incredibly helpful and helped us find our dream sofa
23 juli 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that Paul was so helpful and helped you find your dream sofa. It’s always our aim to make choosing new furniture an enjoyable experience, so it’s fantastic to know Paul made such a positive difference.
We’ll be sure to pass your kind comments on to Paul. Thank you for choosing Fishpools, and we hope you absolutely love your new sofa!
Kind regards,
Fishpools
Everyone attending whether the delivery…
Everyone attending whether the delivery or installation was friendly and professional. Would use fishpools again
13 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that everyone involved in your delivery and installation was friendly and professional. It’s fantastic to know that your experience has given you the confidence to choose Fishpools again in the future.
Thank you for your support, and we look forward to welcoming you back.
Kind regards,
Fishpools
💯satisfaction I would Highly recommend Fishpool’s
I have always loved Fishpool’s. I have spent thousands there. The service is top notch. The Delivery guys kept me informed and they turned up on time. They tidied up and took all the packaging with them.
The sales people’s are really helpful which you don’t find now days. I would highly recommend Fishpool’s to anybody. 💯satisfaction!
13 augustus 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you so much for your fantastic feedback and continued support.
We’re delighted to hear that you’ve consistently received the high level of service we strive to provide. It’s wonderful to know that our sales team have always been helpful and that our delivery team kept you informed, arrived on time and left everything tidy, taking all the packaging away with them.
Your loyalty and recommendation mean a great deal to us. Thank you for continuing to choose Fishpools, and we look forward to welcoming you back again in the future.
Kind regards,
Fishpools
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.