Visited the store on Saturday to look at garden furniture. Adrian was extremely helpful, detailing how the furniture should be cared for and also the delivery service. We ended up purchasing what we c... Toon meer
Bedrijf heeft geantwoord
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Great experience at Fishpools today buying a dining table and chairs and a new sofa for our living room. We were tended to by Tony Bruce who was brilliant and really went above and beyond helping us w... Toon meer
Bedrijf heeft geantwoord
We have bought several items of furniture over the years from Fishpools. Service and quality of furniture is always the very best. Called in today to initially just browse, but saw something we liked... Toon meer
Bedrijf heeft geantwoord
We purchased a dining room large table and were very impressed with the choices available to us. Neil was very knowledgeable on the styles,sizes and variety of options. Never once looking at an iPad... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fishpools
Geschreven door het bedrijf
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Contactgegevens
115 High Street, EN8 7AL, Waltham Cross, Verenigd Koninkrijk
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,9
Uitstekend
7K reviews
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Another smooth delivery by the team at…
Another smooth delivery by the team at Fishpools - Thank you!
29 april 2026
Review zonder uitnodiging
They were great lads and very helpful…
They were great lads and very helpful as well as respectful of our property
29 april 2026
Review zonder uitnodiging
Brilliant shop, not so brilliant aftercare
I have shopped at fishpools for over 35 years and have always been happy with product and service
However at the recommendation of a sales team member I bought insurance from Guardsman. I was assured at the time of purchase there should be no problem with claims or even number of claims
Sadly after 31 weeks still waiting for outcome of my first claim
18 september 2025
Review zonder uitnodiging
The Professional Touch
Amazing liked the contact by phone to advise me they were not far away for delivery. Most pleasant confident team highly recommend.
29 april 2026
Review zonder uitnodiging
Jamal Kigozi was helpful
Jamal Kigozi was helpful, patient, very knowledgeable and certainly not pushy. This allowed us to make up our own minds regarding the table purchase. It is a pity he supports Arsenal!!!!!
27 april 2026
Review zonder uitnodiging
New sofa
We have bought several items of furniture over the years from Fishpools. Service and quality of furniture is always the very best. Called in today to initially just browse, but saw something we liked straight away, Adrian Haywood, our salesman was very attentive, informative and helpful. Fishpools never disappoints, first class, will always recommend.
28 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you so much for your wonderful feedback and for your continued loyalty over the years.
We’re delighted to hear that you consistently find both our service and furniture quality to be of the highest standard. It’s great to know that even on a browsing visit you found something you loved, and that Adrian Haywood was attentive, informative and helpful throughout. We’ll be sure to pass on your kind comments to him.
Your recommendation means a great deal to us and we look forward to welcoming you back again soon.
Kind regards,
Fishpools
I bought a dining table recently and…
I bought a dining table recently and Adrian Haywood was so knowledgeable, I ended up buying the coffee table and side table too, Adrian was just honest and helpful and not pushey. Both the delivery guys were amazing too.
25 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that Adrian Haywood’s knowledge and honest, helpful approach made such a positive difference to your experience, and that you found the process comfortable and enjoyable. It’s great to know you were so pleased that you chose additional pieces too. We’re also really pleased to hear that the delivery team provided an amazing service. We’ll be sure to pass on your kind comments to everyone involved.
Kind regards,
Fishpools
He was caring and had respect to the property-.
He was caring and took care of moving the goods and wearing the shoe covers.
It was very much appreciated.
Thanks
28 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that the team member was caring and took great care when moving your goods, including wearing shoe covers. It’s wonderful to know this was appreciated.
Kind regards,
Fishpools
First Time Customers…
Visited the store on Saturday to look at garden furniture. Adrian was extremely helpful, detailing how the furniture should be cared for and also the delivery service. We ended up purchasing what we came to look at and also used the lovely coffee shop inside. Everyone we encountered was very welcoming and friendly. Will definitely return should we need to make further home purchases, even though we live in Cornwall ! Looking forward to receiving our new garden furniture in a few weeks.
25 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you had such a positive experience when visiting our store and that Adrian was extremely helpful in guiding you through your garden furniture options and care advice.
It’s great to know you also enjoyed the coffee shop and found everyone welcoming and friendly.
We really appreciate you making the journey from Cornwall and are so pleased you chose to purchase with us. We hope you love your new garden furniture when it arrives and look forward to welcoming you back again in the future.
Kind regards,
Fishpools
My wife and I were looking for two sofas
My wife and I were looking for two sofas and a dining table and chairs, after having downsized. Staff member, Adrian, was most helpful. He was straightforward, calm and clear. And he had the right balance of being available, but not overwhelming us.
We bought what we wanted, at a fair price. We were happy with the whole process.
23 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that Adrian provided such helpful, calm and straightforward service, striking just the right balance while you were choosing your sofas and dining furniture. It’s great to know you found exactly what you wanted at a fair price and were happy with the whole process. We’ll be sure to pass on your kind comments to him.
Kind regards,
Fishpools
Antwoord van Fishpools
Hi,
Thank you for your feedback.
We’re delighted to hear that you received brilliant service.
Kind regards,
Fishpools
The delivery was very professional
The delivery was very professional. The guys were polite, careful and cleaned up after themselves.
22 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your delivery was carried out professionally and that the team were polite, careful and left everything clean and tidy.
Kind regards,
Fishpools
5* service
As always, excellent service from Fishpools. Stuart and Paul delivered on time, as confirmed, and were respectful of our home. When looking for home furnishings, look no further than Fishpools!
23 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback and recommendation.
We’re delighted to hear that you received excellent service once again and that Stuart and Paul delivered on time and treated your home with care and respect. Your continued support means a great deal to us.
Kind regards,
Fishpools
Great experience at Fishpools today…
Great experience at Fishpools today buying a dining table and chairs and a new sofa for our living room. We were tended to by Tony Bruce who was brilliant and really went above and beyond helping us with our decisions and explaining everything so clearly. I’d really recommend Fishpools for anyone looking to buy furniture for their home with such an extensive range on offer and great service.
26 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback and recommendation.
We’re delighted to hear that you had a great experience purchasing your dining table, chairs and sofa, and that Tony Bruce provided such brilliant service, going above and beyond to help with your decisions. It’s wonderful to know you found our range extensive and the service clear and helpful throughout. We’ll be sure to pass on your kind comments to Tony.
Kind regards,
Fishpools
Still waiting for an update on my new…
Still waiting for an update on my new leather settee, over due wait another month 😂😂😂😂 can wait to get it 💺💺💺
6 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your feedback.
We’re sorry to hear that you’re still waiting for an update on your delivery and appreciate your patience. We understand how frustrating delays can be, especially when you’re looking forward to your new sofa.
Please could you provide your order number so we can look into this for you and provide an update?
Kind regards,
Fishpools
Happy Customer
Such helpful pleasant delivery gentleman. No fuss nothing stressful very professional took away all packaging and we are left with our lovely new furniture. Excellent service from start to finish
25 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were so helpful and pleasant, making the whole process smooth and stress-free. It’s great to know everything was handled professionally and that you’re now enjoying your new furniture.
Kind regards,
Fishpools
Great services
On time polite friendly and left everything tidy and clean couldn't
ask for more.
My thanks to FISHPOOLS.
25 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your delivery was on time and that the team were polite, friendly and left everything tidy and clean. It’s great to know the service met your expectations.
Kind regards,
Fishpools
Great experience from start to finish
From walking in store through to delivery the service at Fishpools was warm, honest and friendly. Adrian was very helpful and supportive in store to help me and my family find the right furniture for us. From point of ordering I was kept well informed of timings ahead of and on the day of delivery! Des and Paul did an excellent job and were extremely efficient. A smooth and easy experience all round
25 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you experienced warm, honest and friendly service from your visit in store right through to delivery. It’s great to know that Adrian was so helpful in supporting you and your family in finding the right furniture, and that communication throughout the process was clear and timely. We’re also pleased to hear that Des and Paul delivered an efficient service, making the whole experience smooth and easy.
We’ll be sure to pass on your kind comments to the team.
Kind regards,
Fishpools
I have very high standards ! Sofa
I have very high standards
The entire fishpools team from in store oz to the two delivery men Desmond ives and Paul were so on point
They protected everything my floor entrance even the front door
Great service
Polite and even put my protective pads on the feet cannot recommend enough and I love my sofa 🛋️ the mason just gorgeous thank you
25 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our team met your high standards, from Oz in store through to Desmond Ives and Paul on delivery. It’s great to know they took such care to protect your home and went the extra mile to ensure everything was set up perfectly. We’re especially pleased that you love your Mason sofa, it sounds fantastic!
Thank you for your recommendation and kind comments.
Kind regards,
Fishpools
Excellent service
25 april 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your feedback.
We’re delighted to hear that you received excellent service.
Kind regards,
Fishpools
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