Fishpools is our go to place for furniture and soft furnishings? The range is extraordinary! And for this Waltham Crosser , it cannot be beaten! It is clear to see why this family run business has bee... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
As usual with Fishpools delivery was excellent. 2 hour window for delivery was sent the day before. Delivery team called to say they were on their way-with ETA-which was accurate, Two very profes... Toon meer
Bedrijf heeft geantwoord
Visited the store today and met 2 lovely ladies who worked in the store Jenny and Marg. Absolutely exceptional customer service from them both , they were so helpful and spent lots of time with me hel... Toon meer
Bedrijf heeft geantwoord
Kept me updated with delivery time. Called when arrived. Quick and smooth laid protective covering on floor and door. Very efficient, would highly recommend
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fishpools
Geschreven door het bedrijf
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Contactgegevens
115 High Street, EN8 7AL, Waltham Cross, Verenigd Koninkrijk
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,8
Uitstekend
8K reviews
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Happy with the service
Txt to say arriving early, both very polite and professional, very good all round service.
19 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you were kept informed about your delivery and that our team were polite and professional throughout. It’s great to know you received such good service all round.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
FishPools Delivery
Delivered my recliner all made up and ready to use. The two chaps bought it into our living room and took away all the packing.
Very nice chaps
19 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your recliner was delivered and set up ready for you to enjoy. It’s great to know that our delivery team were friendly and helpful, placing it in your living room and taking all the packaging away afterwards.
We’ll be sure to pass your kind comments on to the team. We hope you enjoy your new recliner!
Kind regards,
Fishpools
What a lovely delivery team
What a lovely delivery team. Very polite and helpful. They ensured everything in the home was protected and very respectful.
19 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were polite, helpful and respectful throughout. It’s especially great to know that they took such care to protect your home during the delivery.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Thank you Fishpools for a perfect delivery!
Thank you Fishpools for a perfect and smooth delivery of my two new sofas!
The delivery team were two nice and friendly gentlemen, who did a great job with great care!
They arrived exactly on time, were totally professional, and efficient and I am delighted with my new furniture!
Thank you once again!
18 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that the delivery of your two new sofas went so smoothly. It’s great to know that our delivery team arrived exactly on time and were friendly, professional and efficient, taking great care throughout.
Most importantly, we’re so pleased that you’re delighted with your new sofas. We’ll be sure to pass your lovely comments on to the team.
Kind regards,
Fishpools
Excellent communications regarding…
Excellent communications regarding delivery time. Expert installation. Clean and tidy. Couldn't have wished for better
18 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that you were kept well informed about your delivery and that everything was installed expertly and efficiently. It’s also great to know the team left everything clean and tidy afterwards.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Visited the store today and met 2…
Visited the store today and met 2 lovely ladies who worked in the store Jenny and Marg. Absolutely exceptional customer service from them both , they were so helpful and spent lots of time with me helping me choose some accessories for my home! Went in for cushions but came out with lots more!!!
18 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that Jenny and Marg provided such exceptional customer service and took the time to help you find the perfect accessories for your home. It sounds like your visit for cushions turned into a very successful shopping trip!
We’ll be sure to pass your lovely comments on to Jenny and Marg. Thank you for choosing Fishpools, and we hope you enjoy all your new home accessories!
Kind regards,
Fishpools
This company has excellent customer service
This company has excellent customer service all round - from the showroom to the delivery process. Great communication and friendly and efficient service.
18 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you received excellent customer service throughout your experience with Fishpools, from our showroom team right through to delivery. It’s great to know that communication was clear and that you found our team friendly and efficient.
We’ll be sure to pass your kind comments on to everyone involved. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Delivery of Fishpools furniture
The operatives were friendly, professional and meticulous regarding the protection of our furniture, doors and floors
18 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were friendly and professional, and took such meticulous care to protect your furniture, doors and floors throughout the delivery.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Delivery service was very efficient and…
Delivery service was very efficient and the delivery men were excellent. The staff at the store were also efficient and helpful. Many thanks.
18 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you received such efficient and helpful service throughout your experience, from our store team through to delivery. It’s great to know that our delivery team provided an excellent service too.
We’ll be sure to pass your kind comments on to everyone involved. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Delivery on time and job well done
Delivery on time and job well done. Delivery men were friendly, tidy and did great job.
17 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your delivery arrived on time and that our team were friendly, tidy and did such a great job throughout.
We’ll be sure to pass your kind comments on to the delivery team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Very professional
Pleasant, cheerful manner. Very professional and got the delivery done quickly and without any fuss.
17 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were cheerful, professional and made the whole process quick and hassle-free.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Wish Id never bought from them.
Wouldn’t trust this company with buying anything electronic again. Sofa is only three years and a month old. One side of the reclining feature has stopped working all of a sudden. Call the company as I know I paid for a 5 year extended warranty to be told that’s only for the fabric and because I’m past the three years buy only a few months they can’t help and I’ll have to find and pay someone else to repair it. Absolutely no help whatsoever (I need the reclining feature due to disability). I don’t think it’s a coincidence it stopped working just outside their 3 year limit either. Feel absolutely gutted as I’ve recommended them to others before and now wish I hadn’t. Will never recommend them again. Terrible customer service.
17 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for taking the time to leave your feedback. We’re sorry to hear about the issue you are experiencing with the reclining function on your sofa and understand your disappointment.
As our Customer Services team has explained, the electrical components of your sofa were covered by a three-year warranty, which has now expired. The additional five-year protection you purchased relates to the upholstery and does not extend the warranty on the electrical reclining mechanism.
Unfortunately, as the fault has occurred outside of the applicable warranty period, we are unable to cover the cost of the repair. We appreciate this is not the outcome you were hoping for, but the warranty terms and periods applicable to your purchase remain unchanged.
Kind regards,
Fishpools
Absolutely superb
Absolutely superb, couldn't meet a nicer couple of guys who delivered and assembled my order.
Outstanding!
17 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that our delivery team provided such an outstanding service and made such a great impression. It’s wonderful to know that your order was delivered and assembled with such care.
We’ll be sure to pass your lovely comments on to the team. Thank you for choosing Fishpools!
Kind regards,
Fishpools
Came in the time to my door covered…yes
Came in the time to my door covered clean the man very nice polite thank you so much for 2 men bring my chair with care and in the time with lovely smile
17 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your chair arrived on time and that our delivery team were polite, friendly and took such great care when bringing it into your home.
We’ll be sure to pass your kind comments on to both members of the team. We hope you enjoy your new chair!
Kind regards,
Fishpools
Excellent company to deal with
Excellent company to deal with. Very efficient on all levels.
17 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you had such a positive experience with Fishpools and found our service efficient throughout.
We really appreciate your kind comments and thank you for choosing Fishpools.
Kind regards,
Fishpools
Outstanding as always
Great service from store to delivery.
17 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received great service throughout your experience with Fishpools, from your visit to the store right through to delivery.
Thank you for choosing Fishpools. We hope you enjoy your new furniture!
Kind regards,
Fishpools
On time very good and polite delivery…
On time very good and polite delivery Man didn’t mind to place the item where I needed it in the house thanks so much
16 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your delivery arrived on time and that our delivery team were polite and helpful. It’s great to know they were happy to place your new item exactly where you wanted it in your home.
Thank you for choosing Fishpools. We hope you enjoy your new furniture!
Kind regards,
Fishpools
Very polite and professional delivery…
Very polite and professional delivery men
16 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were polite and professional throughout. We’ll be sure to pass your kind comments on to them.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Very pleasant and courteous delivery…
Very pleasant and courteous delivery men. Telephoned me to inform me the time of delivery.very quick and efficient
16 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were pleasant and courteous, and kept you informed of your delivery time. It’s also great to know that everything was completed quickly and efficiently.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Desmond and Paul were very good
Desmond and Paul were very good. Unpacked the table and put it together and took all the packaging away.
Very good service.dining table and chairs are lovely
16 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that Desmond and Paul provided such a great service, carefully unpacking and assembling your table before taking all the packaging away.
We’ll be sure to pass your kind comments on to them both. It’s wonderful to hear that you’re so pleased with your new dining table and chairs!
Kind regards,
Fishpools
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