Fishpools Reviews 

7.655
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Darren and the man who helped him were so polite and laid down carpet and door covering before entering the flat. They assembled the table and put into the exact position I wanted. Thank you gents it’... Toon meer

Beoordeeld met 5 van de 5 sterren

Fishpools is our go to place for furniture and soft furnishings? The range is extraordinary! And for this Waltham Crosser , it cannot be beaten! It is clear to see why this family run business has bee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As usual with Fishpools delivery was excellent. 2 hour window for delivery was sent the day before. Delivery team called to say they were on their way-with ETA-which was accurate, Two very profes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the store today and met 2 lovely ladies who worked in the store Jenny and Marg. Absolutely exceptional customer service from them both , they were so helpful and spent lots of time with me hel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Kantoormeubilair winkel
  3. Meubelaccessoires
  4. Slaapkamermeubilair winkel
  5. Tuin

Over Fishpools

Geschreven door het bedrijf

Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London. With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.

CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.

INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.

ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(7.655)

2.255 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Brilliant service and help from everyone at Fishpools

Brilliant service and help from Gary in the showroom (he actually left my wife and myself alone to talk about what we wanted rather than other showrooms where the sales guys stand over you like a starving hawk.

Outstanding delivery by Mark and Neil who went the extra mile to ensure everything was right and they were soooo careful when they delivered.

Just on service alone I would recommend Fishpools

11 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your fantastic feedback and recommendation.

We’re delighted to hear that Gary provided such helpful and relaxed service in our showroom, giving you and your wife the space and time to make your decision without feeling pressured.

It’s also wonderful to hear that Mark and Neil provided an outstanding delivery service, going the extra mile and taking such great care with your furniture and home. We’ll be sure to pass your lovely comments on to all three.

Thank you for choosing Fishpools. We really appreciate your recommendation and hope you enjoy your new furniture!

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Great delivery service from Mark and…

Great delivery service from Mark and team thank you!

11 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that Mark and his team provided such a great delivery service. We’ll be sure to pass your kind comments and thanks on to them.

Thank you for choosing Fishpools. We hope you enjoy your new furniture!

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

The service provided was fantastic

The service provided was fantastic - as always!!
Fishpools always providing and delivering first class seamless service. The team were very careful delivering the furniture into my home. The care taken was fantastic and I’m a very happy lady.

11 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your fantastic feedback and for continuing to choose Fishpools.

We’re delighted to hear that you received another first-class, seamless service from our team. It’s especially lovely to know that our delivery team took such great care when bringing your new furniture into your home.

We really appreciate your continued support and are so pleased to hear that you’re a very happy customer. We hope you enjoy your new furniture!

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

The people that came to deliver

The people that came to deliver and assemble my dining set were very helpful,nice and organised. Thank you

10 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that our delivery team were helpful, friendly and organised, and that everything went smoothly when delivering and assembling your new dining set.

We’ll be sure to pass your kind comments on to the team. We hope you enjoy your new dining furniture!

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Lovely table at a brilliant price. The company kept you up to date the whole process agreeing a suitable delivery day. The drivers on the day were great and kept me up to date on when they would be arriving. They also brought table up 4 flights of stairs set it up and removed all packaging and took with them. Thanks!!

10 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your wonderful feedback.

We’re delighted to hear that you’re so pleased with your new table and the value it offered. It’s great to know that you were kept well informed throughout the process, from arranging a convenient delivery day through to updates from the drivers on the day.

We’re especially pleased that our delivery team provided such great service, bringing your table up four flights of stairs, setting it up for you and removing all the packaging afterwards.

Thank you for choosing Fishpools. We hope you enjoy your new table for many years to come!

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

First Class

First Class company that sells quality furniture in a varied price range. The salespeople are polite courteous and very knowledgeable. You are never pressed or hassled to make a decision, you are left to browse and choose at your leisure. The Delivery team are polite and professional. They treat your property with care, protection ia applied to doors and flooring. Everything is put exactly where you want it and all rubbish is removed. Overall very satisfied and would Highly Recommend this company.

9 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for such wonderful feedback and for your recommendation.

We’re delighted to hear that you’ve been so pleased with your experience from start to finish. It’s especially lovely to know that you appreciated the knowledgeable, pressure-free service from our sales team and were able to browse our showroom at your own pace.

We’re equally pleased that our delivery team treated your home with such care, protecting your doors and flooring, positioning everything exactly where you wanted it and removing all the packaging afterwards.

Thank you for choosing Fishpools. We really appreciate your support and hope you enjoy your new furniture for many years to come.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Very good delivery service and the…

Very good delivery service and the staff is very polite and patient

10 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that you received such a good delivery service and that our team were polite and patient throughout.

We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

A big thank you to Dave and Stewart…

A big thank you to Dave and Stewart from the Fish Pool team. They were very nice, helpful and kind today. They fixed my sideboard in just a few minutes, quickly and professionally. Really happy with the service. Thank you both!

9 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your wonderful feedback.

We’re delighted to hear that Dave and Stewart were so friendly, helpful and kind, and that they were able to sort your sideboard so quickly and professionally.

We’ll be sure to pass your lovely comments and thanks on to them both. It’s great to know you’re so happy with the service you received.

Kind regards,
Fishpools

Beoordeeld met 4 van de 5 sterren

Nice guys who did a good job in the…

Nice guys who did a good job in the delivery. Respectful to the property - laid down matts etc.
Unfortunately a few issues with product quality but they acknowledged our concerns as valid and helped document/ photograph the issues and explained they would in visit report.

9 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for taking the time to leave your feedback.

We’re pleased to hear that our delivery team provided a good service and took care to protect your property throughout the delivery. It’s also great to know they listened to your concerns regarding the product, documented the issues and ensured these were included in their report.

We’re sorry that there were some concerns with the product quality and hope these can be resolved for you as quickly as possible.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

I wish i could give 6 stars

I wish i could give 6 stars ! Pleasant and professional. Made the job look easy when actually it was a 4 seater through a small door - the way they manoevered it, it never touched the sides. Thank you so much, well done to Mark and his team ! Fishpools forever !

9 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for such fantastic feedback!

We’re delighted to hear that Mark and his team provided such a professional and skilful delivery service. Getting a four-seater sofa through a small doorway without so much as touching the sides is certainly worthy of six stars!

We’ll be sure to pass your wonderful comments on to Mark and the team. “Fishpools forever” has certainly made us smile – thank you for your continued support, and we hope you love your new sofa.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Very impressed with this company from…

Very impressed with this company from the sales assistant at Fishpools in Fenwicks Brent Cross, Azar, who had good knowledge about their products to the delivery men who were very pleasant and helpful and on time. Great table and chairs very happy customer. Will shop there again.
Susan. London

8 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your wonderful feedback.

We’re delighted to hear that you had such a positive experience from start to finish. It’s great to know that Azar at Fenwick Brent Cross provided knowledgeable and helpful service, and that our delivery team were punctual, pleasant and helpful too.

We’ll be sure to pass your kind comments on to Azar and the delivery team. We’re so pleased you’re happy with your new table and chairs and look forward to welcoming you back in the future.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, very polite, friendly, helpful gentlemen, covered my floors prior to entering. Would highly recommend

8 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your wonderful feedback and recommendation.

We’re delighted to hear that our delivery team were polite, friendly and helpful, and that they took such care to protect your floors during the delivery.

We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Excellent punctual service

Excellent punctual service

8 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that you received such excellent and punctual service. We really appreciate you taking the time to share your experience.

Thank you for choosing Fishpools.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

The staff in the store were very…

The staff in the store were very knowledgeable and helpful.

Delivery was as advised and, on the day, very efficient.

The two delivery drivers were cheerful and obliging and took great care whilst bringing the two sofas into the house.

8 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your wonderful feedback.

We’re delighted to hear that our store team were knowledgeable and helpful, and that your delivery arrived as advised. It’s great to know that our delivery team were cheerful, accommodating and took such care when bringing your two sofas into your home.

We’ll be sure to pass your kind comments on to the teams involved. We hope you enjoy your new sofas!

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Firstly salesman David Short was…

Firstly salesman David Short was excellent. He is knowledgeable, patient and very helpful. Our thanks to him.
The showroom is beautifully laid out and well stocked

5 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your wonderful feedback.

We’re delighted to hear that David Short provided such knowledgeable, patient and helpful service throughout your visit. We’ll be sure to pass your kind comments and thanks on to him.

It’s also lovely to hear that you enjoyed our showroom and found it beautifully presented with a great selection to explore.

Thank you for choosing Fishpools. We hope to welcome you back again soon.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Excellent service

We were extremely well looked after by David Short. His knowledge was invaluable and we never felt rushed. He gave us plenty of time to decide on the design and colour and made the whole process a very pleasant experience.

Andy Green

5 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi Andy,

Thank you for your wonderful feedback.

We’re delighted to hear that David Short looked after you so well. It’s great to know that his knowledge and patient, relaxed approach gave you plenty of time to choose the perfect design and colour without ever feeling rushed.

We’ll be sure to pass your lovely comments on to David. Thank you for choosing Fishpools, and we hope you enjoy your new furniture.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

David Short was outstanding

David Short was outstanding.
He went above and beyond and spent hours with us. Couldn’t ask for any better
Thanks

5 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your fantastic feedback.

We’re delighted to hear that David Short provided such outstanding service and went above and beyond to help you. It’s wonderful to know that he took the time to make sure you had the best possible experience.

We’ll be sure to pass your lovely comments on to David. Thank you for choosing Fishpools.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Always a brilliant service

Always a brilliant service

5 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your lovely feedback and continued support.

We’re delighted to hear that you consistently receive brilliant service from Fishpools. It really means a lot to have you return to us.

We look forward to welcoming you again in the future.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Arrived on time

Arrived on time, placed furniture were I wanted, excellent professional service,

5 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your lovely feedback.

We’re delighted to hear that your delivery arrived on time and that our team positioned your furniture exactly where you wanted it. It’s great to know you received such professional service throughout.

Thank you for choosing Fishpools. We hope you enjoy your new furniture.

Kind regards,
Fishpools

Beoordeeld met 5 van de 5 sterren

Polite and efficient

Polite and efficient. Very good service.

5 september 2026
Review zonder uitnodiging
Logo Fishpools

Antwoord van Fishpools

Hi,

Thank you for your kind feedback.

We’re delighted to hear that you received such polite and efficient service. We really appreciate you taking the time to share your experience.

Thank you for choosing Fishpools.

Kind regards,
Fishpools

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