Darren and the man who helped him were so polite and laid down carpet and door covering before entering the flat. They assembled the table and put into the exact position I wanted. Thank you gents it’... Toon meer
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Fishpools is our go to place for furniture and soft furnishings? The range is extraordinary! And for this Waltham Crosser , it cannot be beaten! It is clear to see why this family run business has bee... Toon meer
Bedrijf heeft geantwoord
As usual with Fishpools delivery was excellent. 2 hour window for delivery was sent the day before. Delivery team called to say they were on their way-with ETA-which was accurate, Two very profes... Toon meer
Bedrijf heeft geantwoord
Visited the store today and met 2 lovely ladies who worked in the store Jenny and Marg. Absolutely exceptional customer service from them both , they were so helpful and spent lots of time with me hel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fishpools
Geschreven door het bedrijf
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Contactgegevens
115 High Street, EN8 7AL, Waltham Cross, Verenigd Koninkrijk
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,8
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8K reviews
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On time very good and polite delivery…
On time very good and polite delivery Man didn’t mind to place the item where I needed it in the house thanks so much
16 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your delivery arrived on time and that our delivery team were polite and helpful. It’s great to know they were happy to place your new item exactly where you wanted it in your home.
Thank you for choosing Fishpools. We hope you enjoy your new furniture!
Kind regards,
Fishpools
Very polite and professional delivery…
Very polite and professional delivery men
16 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were polite and professional throughout. We’ll be sure to pass your kind comments on to them.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Very pleasant and courteous delivery…
Very pleasant and courteous delivery men. Telephoned me to inform me the time of delivery.very quick and efficient
16 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were pleasant and courteous, and kept you informed of your delivery time. It’s also great to know that everything was completed quickly and efficiently.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Desmond and Paul were very good
Desmond and Paul were very good. Unpacked the table and put it together and took all the packaging away.
Very good service.dining table and chairs are lovely
16 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that Desmond and Paul provided such a great service, carefully unpacking and assembling your table before taking all the packaging away.
We’ll be sure to pass your kind comments on to them both. It’s wonderful to hear that you’re so pleased with your new dining table and chairs!
Kind regards,
Fishpools
Terrific customer serviceWent out of their way to help with an…
Went out of their way to help with an on line order
16 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you received such great customer service and that our team went out of their way to assist you with your online order.
We really appreciate your kind comments and thank you for choosing Fishpools.
Kind regards,
Fishpools
They were at great pains to ensure that…
They were at great pains to ensure that there was no damage.
15 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team took such great care to ensure your furniture and property were protected throughout the delivery.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Delivery men called me and asked if…
Delivery men called me and asked if they could deliver earlier than expected on the day. Which was fantastic. They were prompt, courteous,tidy and considerate about protecting the floor and walls. They wore shoe coverings and put covers on the floor.
They took all packaging away with them. They put the feet and handles on the bedside cabinets and they look great.
A big shout out to all the staff at Fishpools and a big shout for Paul (for sure)and Desmond (I think) who delivered them. Thank you
15 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that your delivery went so smoothly and that the team kept you informed, arrived promptly and took such great care to protect your floors and walls. It’s wonderful to know that everything was assembled carefully, all the packaging was removed and your new bedside cabinets look great.
We’ll be sure to pass your lovely comments on to Paul, Desmond and the wider Fishpools team. Thank you for choosing Fishpools, and we hope you enjoy your new furniture!
Kind regards,
Fishpools
The guys were great
The guys were great
Very polite. I left them to it and they placed the item in the correct room, took away the faulty prodect all in 15 mins
Excellent service, thanks very much
11 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our team were polite, efficient and made the whole process so straightforward. It’s great to know they placed your new item in the correct room and removed the faulty product quickly and smoothly.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Great experience
Great experience, the delivery team were so friendly and very helpful.
David Grant
12 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi David,
Thank you for your lovely feedback.
We’re delighted to hear that you had such a great experience and that our delivery team were friendly and helpful throughout. We’ll be sure to pass your kind comments on to them.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Fish pools just delivered our dining…
Fish pools just delivered our dining table and chairs. Outstandingquality and service. They delivered, unpacked and assembled with great care. Lovely, thank you so much.
12 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you’re so pleased with the quality of your new dining table and chairs, as well as the service you received. It’s great to know that our delivery team took such care when delivering, unpacking and assembling everything for you.
Thank you for choosing Fishpools. We hope you enjoy your new dining furniture for many years to come!
Kind regards,
Fishpools
Very helpful man Fishpools furniture in fenwicks
Very helpful man gave me all info.i needed and explained it all well.very pleasant and efficient and i enjoyed looking through all the colours available
Bought a large sofa and an armchair.
12 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received such helpful, pleasant and knowledgeable service, with everything clearly explained to help you make your decision. It’s also great to know you enjoyed exploring the different colour options available.
Thank you for choosing Fishpools. We hope you love your new sofa and armchair!
Kind regards,
Fishpools
Delivery but NO assembly of product even though paid for.
We bought & paid (over the phone) for a bed frame and mattress. We also paid for PREMIUM DELIVERY BEDS & MATTRESS which in the explanation of what it covers states “we will deliver and assemble your products in the room of your choice”. However there is very small print later that states “Excludes self assembly furniture” and so apparently doesn’t cover assembly of the bed frame ! This was not pointed out / made clear at the time of purchase so is VERY misleading. Despite questioning this with Fishpools after delivery - there was no acknowledgment by them that their delivery policy was vague and said one thing but did another ! No refund or share of delivery costs even offered as a refund - beware !!
12 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your feedback.
We would like to clarify that our Premier Delivery service does not include the assembly of products that are sold as self-assembly furniture. This exclusion is stated within our delivery terms.
If you would like us to review your concerns further, please contact our Customer Services team directly with your order details and they will be happy to look into this for you.
Kind regards,
Fishpools
Table & Chairs
Had my table and chairs delivered, professionally fitted taking care of my room and other furniture and it looks fabulous thank you
12 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your new table and chairs were delivered and assembled professionally, with great care taken around your room and existing furniture.
Most importantly, we’re so pleased to hear that your new dining set looks fabulous! We hope you enjoy it for many years to come.
Kind regards,
Fishpools
Excellent- on time
Excellent- on time, knew exactly what they were doing in handling large bed upstairs. Very clean, no mess or damage & so polite.
12 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team arrived on time and handled your large bed so carefully and professionally, particularly when taking it upstairs. It’s great to know that everything was completed cleanly, with no mess or damage, and that the team were polite throughout.
We’ll be sure to pass your kind comments on. We hope you enjoy your new bed!
Kind regards,
Fishpools
Great Service
Great communication and application of protective coverings. Prompt delivery and friendly team. Quality product.
12 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you were kept well informed throughout and that our delivery team were prompt, friendly and took great care to protect your home during the delivery.
It’s also lovely to know that you’re pleased with the quality of your new furniture. Thank you for choosing Fishpools!
Kind regards,
Fishpools
Great delivery team who took extreme…
Great delivery team who took extreme care throughout. Not only carrying in very heavy dinning room furniture they also fully assembled and took all packaging and tidied up afterwards.. Fantastic service...thank you
12 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that our delivery team took such great care when bringing your new dining furniture into your home. It’s wonderful to know that they fully assembled everything, removed all the packaging and left everything clean and tidy afterwards.
We’ll be sure to pass your kind comments on to the team. We hope you enjoy your new dining furniture!
Kind regards,
Fishpools
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received such helpful and attentive service from our team. We really appreciate you taking the time to share your experience.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Excellent services by Paul Nicola
Excellent customer services by Paul Nicola. Very thorough and patient with us despite being very indecisive. Will definitely visit Fishpools again because of our experience with him.
6 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that Paul Nicola provided such excellent customer service and was thorough and patient while helping you make the right choice. It’s especially lovely to know that your experience with Paul has encouraged you to visit Fishpools again.
We’ll be sure to pass your kind comments on to Paul and look forward to welcoming you back in the future.
Kind regards,
Fishpools
Excellent Delivery Team as always
Excellent Delivery Team as always. 5 Star Service and what really sets Fishpools apart I feel. Will certainly shop again. Thank you!
11 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your fantastic feedback and continued support.
We’re delighted to hear that our delivery team provided another five-star service and that their care and professionalism continue to make Fishpools stand out for you.
We really appreciate your loyalty and look forward to welcoming you back again in the future.
Kind regards,
Fishpools
Güzel ilgelinildi tüm sorularımız…
Güzel ilgelinildi tüm sorularımız cevaplandı ilgilelenen tüm personel iyi 👍👍
3 september 2026
Review zonder uitnodiging
Antwoord van Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you were well looked after, that all your questions were answered and that you received such helpful service from our team.
Thank you for choosing Fishpools. We really appreciate your kind comments.
Kind regards,
Fishpools
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