Fitter Windows Reviews 

Happy to be in contact withfitter Windows and especially Brahim, he took the time out to be thorough in his explanation of the choices of products. He is a very pleasant man who is very knowledgeable of the products and helped us come to the best options for what we needed. Would definitely recommend him and the company and the whole team, customer services, surveyors and the actual fitters.
The product that they delivered was of great quality too.

Happy to get to know fitters window Brahim is very knowledgeable, courteous and articulate all the company products. He discussed the all products and we, myself and my wife are happy to sign up to buy 12 windows. I will definitely recommend Brahim to all my friends and family members.

We had 14 windows and French doors installed and it was installed mostly with out any problems. They had to come back a few times to resolve a few issues which they did and now all issues have been resolved. Windows are great and so far we haven’t had to use the central heating

Ordered windows to match existing. They fitted windows with coated glass which do not match a year ago. No response to any communication, no resolution. Awful company to deal with!

Excellent customer service & fabulous price.

Had my bifold and bedroom windows replaced and the window in bedroom lock got broke still under the warranty waiting for months to get it fixed! First they don’t have it (problem with suppliers) then they call say we got it arranged date for fixing then call again saying no they don’t have it anymore, that hasn’t arrived, just taking a pease all the time ! After installing bifold the door wouldn’t close properly luckily have friend builder who fixed it free of charge other wise would be a big problem with so irresponsible company like this , every time I call with my queries they just talk very rude and hang up quickly don’t give no time frames nothing at all bloody winter is coming and can’t lock my window in the kids bedroom!
Avoid this company at all cost!

Good experience from start to finish very happy with the job

Workmanship was excellent, quick and clean. There was no mess to clean up. Windows easy to open, keep heat in and the cold out. Perfect for us as senior citizens , saving on the heating bills. Loved the finishing frames and window sill. All in all perfectly happy and would recommend to anyone. Thanks you so much

I had new windows and French doors fitted six months ago and had a problem right from the start with locking the French doors. They came back and removed the top bolt because it was broken. They came back again to replace it and it was the wrong part. I have had numerous E-mails saying that they have a problem with their suppliers, they keep apologising but have still not replaced the top bolt. Their after sales service is needs to improve. I would not recommend this company.

I'm very pleased with my new windows. Whilst I'm not an expert, the glass appear very good quality. One of my neighbours was equally impressed and have arranged to get similar windows. The fitters were excellent. I would have no hesitation in recommending this company.

We have always been sceptical of inviting someone over for a quote on windows or anything really, However when my neighbour told us about this company we thought we would have them over and see how it goes.
Kevin who came to quote us was a really nice guy and showed us a sample which we loved. They wasn't the cheapest on the market, but with available discounts not excessively priced either for the quality. We have since had them fitted and are really happy with the entire process from start to finish.

Was referred to Fitter Windows via a 'help 2 buy' scheme. The salesman (although he told me he wasn't a salesman ???) kept referring to the government help to buy scheme which I'm aware ceased in March 2022, so that seemed a bit 'off' - surely he should have known that.

The "salesman" spent a lot of time at the beginning telling me that a) he wasn't a salesman; b) criticizing the prices of other well known window companies and; c) telling me about their finance provider and sharing anecdotes of previous customers that misunderstood the agreement and ended up with high interest fees, but it was all their fault. I felt like he was overloading me with jargon, none of which was particularly reassuring or instilling much confidence.

He did his measuring then put 2 quotes together. The first was c. £9000 (higher than I had anticipated) and was valid for 12 months. The second was c. £5000 (in line with my initial expectations) and referred to as a yes/no quote which meant it left with him that day. He proceeded to show me on his laptop that this quote absolutely could not be reduced further and no matter how much he might want to call the office and negotiate, it simply can't be done (it was just an Excel spread sheet formatted so the cell could not be amended).

I asked him why there was such a difference between quotes. He explained the cheaper quote was inclusive of "additional deductions and discounts i'm entitled to based on the quality of my existing windows". He couldn't explain to me why these deductions and discounts walked out the door with him that day considering the quality of my existing windows is unlikely improve by tomorrow, nor could he give me a breakdown of these discounts.

It all seemed like dodgy salesman tactics to pressure me into saying yes to the quote and getting roped into a 5 or 10 year finance plan. There's no time to look into alternative Finance options (i.e. a bank loan with lower APR), compare quotes with other companies or pick through the paperwork as it all must be done during your appointment. Safe to say I said no to the quote, however the salesman followed up with an email (from his gmail account ???) extending my 'deadline' to 8pm when he checks in with the office, and another post-8pm confirming i'm definitely saying "no". All in all, whilst not particularly "pushy" it definitely didn't feel legit and would recommend really doing your financial homework if entering into a similar situation.

Brahim has managed to get me a good deal today for me and has explained everything in great details.

AVOID THIS COMPANY

We have had absolute shocking service from this company. Please avoid them.
From the fitting team to customer service our experience has been horrendous.

brilliant experience from start to finish! love my new door friendly polite and kind staff from the fitters to the sales men and office people

I needed 4 windows replaced and found Fitter Windows through the Help 2 Buy Scheme. I’m always skeptical that window sellers will be pushy salesmen but he wasn’t. I agreed on the windows I wanted and the surveyor came not too long afterwards. I wasn’t sure what was happening next as I hadn’t been home when it was done so I had to phone to find out and was told I had to sign before a fitting date could be agreed. The day of the fitting we’d expected them fairly early but they rang to say it was a different team and they’d be later than planned. Once they arrived though they got on with it and the windows look lovely. They cleaned up the debris afterwards. I would recommend Fitter Windows

The salesman Brahim was very experience and helped us a lot as we live in a maisonette on the second and third floor and our main window is 3500 x 1500 mm so we needed help as to what design we could have.

We then dealt with John at there office who helped us sort out the final design and managed to give us a small discount. I had all the main window companies in but Fitter Windows were the best.
I would recommend them 100%

Worryingly priced.

I was referred by "Help to Buy" window scheme. Quoted £48 000 for 8 Roseview entry level sash windows but told I could get a discount for £31 000 with help to buy and a recycling scheme of my old windows. I was given lots of information about price inflation.

I asked for a new quote for only 2 windows instead of 8. New quote given for £13000 for 2 large bay windows.

I approached 2 other companies who sells exact same windows (Roseview) - Price was around £7500 for higher end range of the same brand.

Brahim.
He was very professional at his job.

After nearly 3 months of searching for a half decent window company, with no luck a friend of mine recommended Fitter Homes. I called them and the man i spoke to Marcus was so knowledgeable and very helpful. He answered every question i had and made me feel confident i will get what i wanted. I booked in for a few days later as they were busy (a good sign) Then Kevin came to see me and he was on time and really friendly, he had my best interests in mind rather than the other salesmen i had over who just wanted the sale. Kevin also knew what he was talking about and wasn't pushy like the others. After showing me a sample window which he brought with him along with brochures i was so impressed, needless to say with the quality of the windows and doors, i was really happy with the payment plans they had on offer. I am now just waiting for them to be fitted, the girl in the office has updated me with the date they are coming which i have changed 3 times due to work which wasn't an issue. I would defiantly recommend.