Flight Centre UK - Flight Centre Horsham Reviews 

Caitlin was amazing from the initial contact right through to booking. We were unsure exactly what we wanted but Caitlin put together a starting package (multi destinations) which we then worked with her to adjust to our needs.

We chose to make initial contact via phone then visited the store. The whole process was easy and really informative. Would definitely recommend.

Once again Rachel in Brighton gave us great service. Because long distance flights have increased so much she went looking for alternatives and came up with an excellent solution. Her knowledge is great and she answers promptly and professionally.

Rachel (Horsham Office) very efficient, fast as well as warm and friendly.
Excellent service

Brilliant service & very friendly. Michelle Smith was excellent

Rachel at the Horsham branch (previously Brighton) is a true star with a wonderful personality. I have many dealings with Rachel over the years and she has organised my off the grid tours with supreme efficiency. Rachel listens and adapts very quickly especially when you suddenly realise that you want to change something. Her knowledge is extensive. Having just arrived back from an extremely well organised tour to Nova Scotia an Ocean cruise is being planned with Rachel's help. I have no hesitation in recommending Rachel.

As always Scarlett provides top service.
Highly professional and knows the business inside out !

I was very fortunate to have Michelle Smith a travel advisor with flight centre help me with arranging my flights to and from Bangkok, I'm probably not the easiest customer Michelle has had to deal with what with me changing dates times and connections, but she was very pleasant and professional in the way she arranged everything for me , because of the excellent service I received from Michelle I will definitely be using flight centre again and also I will recommend this company to friends and family, once again thank you Michelle, kind regards Steve Bowen

Scarlett has been amazing, really listening to our queries and concerns very patiently and checking in to see everything is in place. She has kept in regular contact and sorted a query we had regarding luggage in the taxi. Scarlett has been very reassuring and given sensible advice. Next time we would definitely ask for more help with bookings and organisation. we would highly recommend. Thank you !

Revelation

Rachel Mason-Smith….a delight to talk to, very attentive , I’d highly recommend using her and Filght Centre, whole new experience!

What a great experience, I gave Rachel my desired dates and destination and within a few hours I was booked up, even got me sitting with my friend on the plane, brilliant service thank you

Rachel , I have known for many years and to me she is a star.
I'm an older person and she helps me through all booking requirements etc that iam not so good at doing online.
She is a lovely person and every flight and holiday she has booked for me has been perfect. She is 5 star ⭐

Scarlett has been amazing, nothing was too much trouble, she responded to all our requests/questions very promptly and gave us sound advice.
I can highly recommend her and her services.

From my initial enquiry I found the flight centre assistant (Scarlett) very helpful and understanding of my holiday wishes.I gave her an idea of my flight budget and she found one for less which allowed me to upgrade on other items of my booking, she kept in contact and was always available throughout the booking process.

So friendly and ever so helpful. Kept us fully up to date with changes. Would always request her when making travel plans as 2nd time she has helped us with our travel.

Michelle was very helpful when we made enquiries to fly to Canada. She was very efficient and professional. Michelle kept us updated with changes to our flight times. Nothing was too much trouble. Would definitely use flight centre again

Daisy was so helpful and patience.

Daisy and the staff at Horsham Flight centre.
Always knowledgeable and helpful.
5* experience as always

Meera was professional, courteous and a fantastic help in helping us sort our flights out.

Prompt, accurate, reliable and friendly. Many thanks to Rachael and her staff for continuing excellent service.