Flight Centre UK - Flight Centre Monument Reviews 

Thanks to Imogen (Monument), all sorted out, minimal fuss, and saved money. *****

We had an amazing round the world trip a couple of years ago organised by Andrew Stevens at Flight Centre. Everything was great. So great that we booked another trip to Japan, Australia and South America for April next year. Unfortunately an unexpected health issues has intervened and we can’t now go. Andrew handled the return of the agreed amount of our deposit with professionalism and real care. A great travel company.

My booking requirements were carried out with
care and efficiency . I have no complaints about
the good and friendly service I received.

I have been using the expertise & advice of the staff at Flight Center located near the Moniment Underground station for many years. This time Saleha went out of her way to arrange a complicated journey to China for me and my wife at a reasonable price. She did a really good job indeed. I will not use any other travel agency. Thank you a million times Saleha. All the best. .Robert

Joshua is very professional, helpful and accommodating. He organised my three way direct flights and quoted a reasonable price.

The airline changed the internal flight time, he amended my flights promptly.

The booking made through Jamie Bawn was excellent with airport transfers all included and car hire booked. All in all a hassle free trip!

Jamie from Flight Centre booked flights for my son and his friend to fly to New Zealand via San Francisco and Honolulu. Included was a transfer and overnight accommodation in Auckland before a flight to Queenstown the next day. The process to check in online for each flight was smooth. All flights were on time. Price was good. Nice to know two 18 year olds were in safe hands.

Our experience with Imogen Altmann has been excellent. We have used Imogen for a few trips, and when an issue arose regarding a delay of 48 hours due to airline operational difficulties, Imogen was informative, supportive, and secured compensation. At times when issues occur, the service you receive tells you if the company and their individuals are willing to go the extra mile.
We have just recently booked our next bespoke trip with Imogen for 2026.

Tara was excellent and went out of her way to arrange a complicated series of flights and transfers for our trip to Australia. Thanks a million, Tara! I would not use any other travel agency.

Imogen is very approachable and helpful

No matter what awkward twists and turns and requests and changing logistics I made, Tara at the Flight Centre was patient, caring, super helpful and intuitive. She took the time to get to know me and my (many 😉) foibles and she simply kept offering me better and better suited choices until we got it all right. It was a pleasure to do business with Tara. I can highly recommend.

LIz quickly put together a complex itinerary at great value for money. Very timely and clear communication.

Our advisor understood exactly what we required and delivered her findings quickly. She gave us advice and explained everything. Thank you

Imogen was really helpful and made sure I got the best price and flight times for my daughter’s flight , listening to what we needed. Thank you

I love their services. They are very professional and also care about their customers.

Saleha was great. Efficient and very pleasant to deal with. Overall a satisfactory booking experience.

Big thank you to Rachel Everett at Flight Centre for organising our flights to Australia and New Zealand. Everything ran smoothly and we were reassured that she had everything organised without us having to worry about anything and offering great value for money as well. We were particularly grateful that Rachel was able to work with Air New Zealand following the cancellation of a flight from Wellington and managed to change the flight from Sydney to Brisbane at our request with no additional charges.

Will have no hesitation in approaching Rachel / Flight Centre again for our future travel needs

Tip top service .
Knowledgeable, reliable & efficient. Found premium flights quickly. Convenient itinerary, well priced.

This is the second holiday Imogen at the flight centre has booked for us. Everything done all in one place, perfect organising, all the details we needed and at hand whenever we needed her assistance. Perfect.

Saleha was fast, efficient and a great comunicator and obtained for me a super flight! Thank you!