Flight Centre UK - Flight Centre Monument Reviews 

Saleha was so helpful, made booking our flights an absolute breeze! I would highly recommend :)

Looking to book Flights to Australia, without making an appointment, I called by the Flight Center located Monument London. I was greeted by a delightful travel agent Saleha Begum who from the onset made me feel very welcome, comfortable offering refreshment. Saleha took time to listen to gain insight to my plans to ensure she had all the details before checking options for travel. Although nothing was booked at that time, I left with held options to consider. Salehas follow on business was exceptional, nothing was too much trouble for her to investigate alternative options, pose questions, confirm areas, all to ensure that the best possible arrangements for a family trip to Australia was met. Saleha made the whole booking process and experience very easy never feeling pressurised. Within days the whole itinerary dates had been changed steered by Salehas advice and guidance and flights fully booked and paid for. Professional and delightful Saleha Begum is a credit to your company. I will definately book future air travel with your company and highly recommend for viewers

Helpful, friendly and knowledgeable, Imogen was unfazed by the complexities of my trip and guided me to the best options. Thanks a million

I was lucky enough to get a call back from Saleha. Saleha was brilliant because she listened to exactly what I wanted and went through numerous options to find me the best one.
Her service style was friendly, capable, and thorough and I would definitely recommend asking her to help anyone to find the best flight at the best price simply and without fuss or misunderstanding . Thank you so much Saleha!

Selena was very helpful in dealing with my booking,nothing was to much trouble for selea when I requested more information .I will be using this company again that's a cert

Excellent service from Andrew Stevens.

Imogen was clear and concise with her options. Needed to get to Aus quickly for a funeral and she handled the situation with care. Highly recommend her and colleagues.

I needed information and assistance in making a flight booking to Canada. Liz Hansell, The Flight Centre, was extremely helpful with everything. Making all the bookings, seat selections and flight arrangements for me. I could not have done it all without her very professional assistance. Perfect service. Would recommend Flight Centre every time.

Used Liz Hansell for previous holiday flights and always found her to be efficient and highly professional. Found us a great deal for our multi-centre flights to Australia for 2026

Fantastic experience booking my round the world trip with Jamie at flight centre. He found my rather unique trip round the world in less than 15 minutes and was very helpful and friendly. Sent me all the information and it was all done within half an hour. Highly recommend flight centre. Great experience everytime.

I always book through Flight Centre as they always are so professional and provide a personal touch that is bespoke to each person. Saleha was no exception and her passion for travel shone through and helped guide be to booking an exciting trip.

Saleha was amazing - took the stress out of booking - very caring and professional
Highly recommend ⭐️

the customer service of Saleha Begum was spot on.
the british airways website was showing different prices for the same flight and Saleha had the patience to find the best deal. since the difference was about £700 it made a lot of difference.

The agent I dealt, Saleha Begum, with was very good, happy to answer all, and there was a lot, of my questions before I booked.
She helped me deal with a payment issue that occurred.
Wasn’t pushy and waited until I was ready to book, even finding me a cheaper flight that originally sent to me.
Very happy with the service

We have not yet under taken our journey to NZ. However, we have been dealing with Saleha Begum. We have found her excellent in every respect. She is polite, extremely helpful and very quick responding in any contact we have made.

We had planned to take a city-break from the UK to Palma, but for family-reasons had to cancel and fly back to our family in Australia.

Carol (Parra) organised our flights, a brief stay on the way over in Singapore with a brilliant food tour, airport collection and drop off! She really listened carefully to what we liked and what we felt we needed from this trip, and she made a stressful trip so much less stressful. THANK YOU!

She booked us the most amazing hotel (the Oasia Downtown) - again because she listened to the sorts of things we liked and had knowledge that we didn't have about places that might meet those requirements. It sounds a bit grand to say Carol will on speed dial for all further bookings, but next we are flying home, we will definitely book with a stay-on-the-way and she will see what other amazing options she can come up with.

Jamie was amazing from the start he got up out of his chair and gave us a warm welcome at this point we knew we would be booking 5 star for first impressions. He quickly gave a use a few options we liked and with his knowledge of our destination gave us some good tips found us a good hotel by the airport as well

This is the second time I have booked with Flight Centre. We went on our first trip in February 2025 a special trip to celebrate a 50th birthday, Becky the lady who dealt with us was very knowledgeable and patient in helping make every detail perfect, we travelled and stayed at 4 different counties. Singapore, Bali, Aus and Dubai. The trip had been planned 9 months ahead. However once in Sydney Cyclone Alfred decided to visit and we were unable to continue travelling on our original itinerary, however after 48hrs we had a new itinerary and hotels travelling South. WOW this was an amazing adventure that we had not planned and everything was seamless. The benefits for us booking this trip with Flight Centre was we didn’t have the worry or stress they took care of everything and kept in constant contact. They really do care about their clients and it showed. We have booked to travel to Vietnam in 2026 and I already know I won’t have to worry should there be any last minute hiccups. This allows us to concentrate on making our happy memories. On both occasions I have been able to say what type of accommodation we would like and when I’m looking to travel and they have provided us with great itineraries that we have tweak together. Thank you flight centre for taking care of us but most of all thank you to Becky McNutt you are the best!

Jamie was a star. Very easy to communicate with, efficient and friendly and very professional.

He attended to all our needs in a timely manner and dealt with our queries with knowledge skill and expertise.

Thank you so much for all your iind service.

I had to book flights to Sydney to get home for a family event. I had an idea of airline, route and class to travel. I ended up going in more class than I planned to, Jamie Burke was awesome, he helped so much in getting great prices and making sure it was all secured, took the stress right out of it. Top guy!