I wanted to take advantage of the 0% balance transfer. Fluid offered me a good amount of credit, and I’ve set up a direct debit so I’m hoping to get on top of the balance more easily. Easy application... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
People not thinking about Fluid in my point of you Fluid is very important. Why because I'm using for my daily routine. Everyone need to use Fluid them everyone happy for that.... Toon meer
Bedrijf heeft geantwoord
I find the app. easy to use I am 83 years of age the only thing I can Dayi do not like you keep moving my direct debit day I requested the 18 th of each month please do that otherwise you may have pro... Toon meer
Bedrijf heeft geantwoord
Good credit limit Clear communication about all charges and rates Only one issue they dont offer installment plans on the overall balance which is increasing my interest on the overall balance
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fluid is a credit card designed to help you manage existing balances and stay on top of your credit through balance transfers. It’s ideal if you want to bring your borrowing together in one place and help your finances flow more smoothly. You may have access to 0% interest offers, credit score tracking with TransUnion, instalment plans, payment alerts, and offers and discounts. Together, these features could give you more control and help support you in managing your budget. With clear account information and easy-to-use digital tools, it’s easier to understand what you owe and plan ahead with confidence. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management.
Fluid Card
Geschreven door het bedrijf
Contactgegevens
Fluid Customer Services PO Box 136, S98 1HB, Sheffield, Verenigd Koninkrijk
- 0333 414 1090
- www.fluid.co.uk
4,5
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I am delighted to rake you up on your…
I am delighted to rake you up on your latest balance transfer offer.Many thanks once again for fast and efficient service thankyou.
Kind regards,
Mr G.S.Fearn,thankyou
2 juli 2026
Antwoord van Fluid
Hi Gary, thank you very much for the lovely review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Love this CC company
Love this CC company. The ap is so simple. They are kind and friendly. So far so good. I do just love the ease of everything
2 juli 2026
Antwoord van Fluid
Hi Tanya, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
All round great customer service
2 juli 2026
Antwoord van Fluid
Hi Denzil, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
Haven't been with Fluid for long but…
Haven't been with Fluid for long but their teams are very nice to deal with.
However, sometimes I have difficulty understanding their pronunciation of important numeric information, such as a long string of numbers, when delivered by a member of staff who has what appears to be a lovely but broad African accent. Sometimes I have to ask them to repeat the numbers again or I have to repeat them back to them for total accuracy, which takes time. Otherwise, I have no complaints and Fluid seems to be a sound organisation.
30 juni 2026
Review zonder uitnodiging
Antwoord van Fluid
Hi Richard,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
An old-fashioned breath of respect
The staff member who took my call was professional and kind. I am elderly and not very au fait with telephone banking. This woman did not rush me and repeated information in a clear and calm way. I was not rushed and felt I was treated respectfully. Excellent service with valued customer respect.
28 juni 2026
Review zonder uitnodiging
Antwoord van Fluid
Hi Gwen,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊
Best,
Stephanie.
I had a query about my direct debit…
I had a query about my direct debit which had been puzzling me so a quick chat with fluid and it was cleared up
30 juni 2026
Review zonder uitnodiging
Antwoord van Fluid
Hi Michael,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Stephanie.
Over all experience with Fluid card
Over all experience with Fluid card, and the fraud team for guiding me through the process. As I’m a new customer, mind was put at ease. Highly recommend this company for there services
29 juni 2026
Review zonder uitnodiging
Antwoord van Fluid
Hi Caroline,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Stephanie.
Fantastic customer service and support
Fantastic customer service and support, highly recommended
29 juni 2026
Review zonder uitnodiging
Antwoord van Fluid
Hi Paul,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
Great service.
i used my card where i wouldn’t normally use it for a fairly large amount and my card was block. i was happy about this as there’s so many scams. i called customer service and got it resolved very quickly. very satisfied. thank you.
29 juni 2026
Review zonder uitnodiging
Antwoord van Fluid
Hi April,
Thank you for leaving a review. We're happy to hear that you've had a positive experience with Fluid.
Best,
Stephanie.
👍👍👍👍👍 Very good
30 juni 2026
Antwoord van Fluid
Hi Sebastian,
Thanks for leaving a review. It's great to hear that you've had a wonderful experience with us.
Best,
Stephanie.
Antwoord van Fluid
Good Morning, Ivan,
Thanks for taking the time to share your experience, we're thrilled to hear how easy you found the application process and we hope you enjoy your card!
- Kenith
Antwoord van Fluid
Good Morning,
We appreciate you taking the time to share your review, we're thrilled to hear you're loving your card!
- Kenith
Its great offer with balance transfer…
Its great offer with balance transfer with no interest which in turn helped us to clear my other card and this as well
26 juni 2026
Antwoord van Fluid
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Only company that would give me more…
Only company that would give me more time at 0%,
Thanks fluid
25 juni 2026
Antwoord van Fluid
Hi Mr. Meehan, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Antwoord van Fluid
Hi Terry, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Antwoord van Fluid
Hi, Thank you for choosing us as your card provider - and for leaving us a positive review! Thanks, Michelle.
very helpful and efficient
25 juni 2026
Antwoord van Fluid
Good Afternoon,
Thanks for taking the time to share your review, we're thrilled to have you on board!
- Kenith
I got the card to do a balance transfer…
I got the card to do a balance transfer you didn't make it clear how limited your card options are
20 juni 2026
Antwoord van Fluid
Hi Andrew, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 414 1090 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan
Antwoord van Fluid
Hi Anthony, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Breaking up is hard to do
Be warned when it comes to closing your account fluid (newday) like to really drag their feet in marking the account as settled on your credit report. Breaking up seems to be hard for them. I closed another at the same time with Virgin and they marked as settled within a few weeks. I wonder how long it would have taken them to report if I had missed a payment. It’s been three months now.
23 juni 2026
Review zonder uitnodiging
Antwoord van Fluid
Hi,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you. Please can you reach out to our Customer Service team on 0333 414 1090 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.