Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Ev... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... Toon meer
Bedrijf heeft geantwoord
The company was recommended by my insurance brokers, who gave me a contact number. When I phoned I got a prompt response from a REAL person (!) called Katie, who was very efficient and knowledgeable.... Toon meer
Bedrijf heeft geantwoord
Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.
Free Spirit Travel Insurance - gives you the freedom to travel
Geschreven door het bedrijf
- Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
- This means it provides one of the highest quality offerings on the market
- MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
- Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
- NO AGE LIMIT
- Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
- ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
- We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
- PEACE OF MIND INCLUDED
- Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
- COVER FOR THE WHOLE TRAVELLING PARTY
- We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
- SPORTS AND ACTIVITIES
- You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
- UK CUSTOMER SERVICES
- Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
- CRUISE SPECIFIC COVER
- We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.
Contactgegevens
Stansted House, PO9 6DX, Rowlands Castle, Verenigd Koninkrijk
- 02392 419 080
- contact@freespirittravelinsurance.com
- www.freespirittravelinsurance.com
4,8
Uitstekend
4K reviews
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Excellent service by a quick phone call...
The company was recommended by my insurance brokers, who gave me a contact number. When I phoned I got a prompt response from a REAL person (!) called Katie, who was very efficient and knowledgeable. She guided me through the options and then took payment over the phone. Excellent experience all round. And I wasn't even required to download an App for once!!
7 april 2026
Antwoord van Free Spirit Travel Insurance
Good morning,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Katie so that she gets the praise she deserves.
Kind regards,
The Free Spirit Team
The website was easy to negotiate. I had no problems with the booking
The website was easy to negotiate
6 april 2026
Spoke to a caring human being who was…
Spoke to a caring human being who was clear and concise which made the process pleasurable fullsrks
6 april 2026
Very professional
27 maart 2026
A good human experience
A good human experience. So much nicer to deal with a warm human being. So a good experience in contrast to dealing with AI. I hope you continue to have a human contact & least for the few years that my wife & I have to bare our physical frailties
27 maart 2026
Simple and easy to complete
30 maart 2026
E easy to deal with
Straightforward and easy to deal with. Medical questions were grouped by category and generally easy to answer.
10 maart 2026
Expensive, but honest
This was a renewal. The cost had gone up considerably from last year, because of my age. When I got the paperwork for the policy, I noticed a small error. I rang them up; they made the change and offered me a small refund. Very straightforward
19 maart 2026
Showed patient in explaining the…
Showed patient in explaining the details in a professional manner .
12 maart 2026
very helpful got the insurance i needed
19 maart 2026
We have used FreeSpirit several years…
We have used FreeSpirit several years as they provide quality service and support, even when it came to making a claim due to missed follow on flight.
9 maart 2026
The representative was knowledgeable…
The representative was knowledgeable and explained about the policy I was considering and other options available to me. I was given ample time to consider my options. Thank you
11 maart 2026
Clear diction
Laura was very helpful and would seek advice if she was not sure. The main thing I got out of it was that I could clearly hear and understand everything that she said. That is so unlike many other companies - so diction is important and avoids any misunderstanding.
11 maart 2026
Accommodating of less common conditions…
Accommodating of less common conditions like IIH and shunt allowing me to get travel insurance for a fair price. Have used for other family members too. Highly recommended.
10 maart 2026
Full confidence in Free Spirit
The patient lady explained the process clearly, and in much detail in a very genial manner.
4 maart 2026
Been with free spirit 12 years best…
Been with free spirit 12 years best company to take out insurance with
4 maart 2026
Professional and friendly staff
Professional, friendly and helpful staff, over the phone. Everything explained clearly.
2 maart 2026
The fair way the staff deal with me.
26 februari 2026
Very quick and easy to get a quote and…
Very quick and easy to get a quote and but travel insurance
27 februari 2026
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