Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Ev... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... Toon meer
Bedrijf heeft geantwoord
The company was recommended by my insurance brokers, who gave me a contact number. When I phoned I got a prompt response from a REAL person (!) called Katie, who was very efficient and knowledgeable.... Toon meer
Bedrijf heeft geantwoord
Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.
Free Spirit Travel Insurance - gives you the freedom to travel
Geschreven door het bedrijf
- Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
- This means it provides one of the highest quality offerings on the market
- MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
- Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
- NO AGE LIMIT
- Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
- ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
- We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
- PEACE OF MIND INCLUDED
- Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
- COVER FOR THE WHOLE TRAVELLING PARTY
- We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
- SPORTS AND ACTIVITIES
- You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
- UK CUSTOMER SERVICES
- Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
- CRUISE SPECIFIC COVER
- We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.
Contactgegevens
Stansted House, PO9 6DX, Rowlands Castle, Verenigd Koninkrijk
- 02392 419 080
- contact@freespirittravelinsurance.com
- www.freespirittravelinsurance.com
4,8
Uitstekend
4K reviews
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Good service
Good service, staff are friendly and helpful, taking time to make sure you have the right cover for your trip
29 januari 2026
Athens city break
We have used Free Spirit for our holiday insurance over recent years due to a change in medical circumstances. Compared to some other insurers we spoke to Free Spirit was a lot more straight forward to deal with and hopefully we are able to use them again in the future.
22 januari 2026
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We havefree spirit the choice of the people been using Free spirit for the…
We have been using Free spirit for the past 3 yrs now and we find them to be an excellent insurance company .great service . and the Advisor we had by the name of Ros was An absolute Gem of Person to talk to nothing was too much trouble for her.great telephone manner
28 januari 2026
Antwoord van Free Spirit Travel Insurance
Good morning,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Ros so she gets the praise she deserves.
Kind regards,
The Free Spirit Team
No pressure …
All my questions were answered and options provided by a competent person without any pressure to decide immediately.
26 januari 2026
Easy to get a quote,U had a query so…
Easy to get a quote,U had a query so rang them-the phone was quickly answered & the young lady was very knowledgeable & helpful.
23 januari 2026
Excellent service from an extremely…
Excellent service from an extremely helpful Adviser. Answered all my questions clearly.
23 januari 2026
This the third time I have used Free…
This the third time I have used Free spirit. They answer the phone, they help you with any questions about making sure your insurance is covered, they are happy to spend time going through questions - all worth being with Free Spirit. I have not had to claim but I travel with confidence.
23 januari 2026
Free Spirit left us Free and Easy
Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow.
We were very happy to purchase the highest level because it was everything we needed.
Your agent was an excellent front of house ambassador for your organisation and within a day we had already recommended your company to some of our friends
Jim Cooper 22 January 2026
19 januari 2026
Excellent service from start to finish
Excellent service from start to finish. Nathan, who dealt with my enquiry was very patient in guiding me thro the myriad questions associated with existing health issues. I don't think he could have been more helpful. The resulting quote was better than any of the other five companies I had tried.
19 januari 2026
I really please to the man help me and…
I really please to the man help me and he got patient to
Listen to me his name Dominic
18 januari 2026
Antwoord van Free Spirit Travel Insurance
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to our colleague so they get the praise they deserve.
Kind regards,
The Free Spirit Team
Excellent Service
Very efficient service and the website is easy to use. I am a regular customer.
16 januari 2026
Antwoord van Free Spirit Travel Insurance
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Jan so that she gets the praise she deserves.
Kind regards,
The Free Spirit Team
Pleasant and helpful
9 januari 2026
Ease of contacting yourselves by phone…
Ease of contacting yourselves by phone and very nice helpful staff.
Unfortunately, prices have increased this last time.
It is around a £100 this holiday from last time in October 2025.
I have used yourselves for a number of years now, the 10% discount this time around was helpful.
5 januari 2026
Excellent service very pleasant and…
Excellent service very pleasant and friendly and helpful
7 januari 2026
Excellent customer service
Excellent customer service. Very helpful and straightforward.
Carla was amazing.
29 december 2025
Antwoord van Free Spirit Travel Insurance
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Karla so that she gets the praise she deserves.
Kind regards,
The P J Hayman Team
Satisfaction
Rejoining for another year of annual travel insurance. Straightforward website, no issues or problems.
22 december 2025
Easy to apply
Very easy to navigate through the application process and received quote immediately. To purchase was also an easy process
31 december 2025
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