FurrowsGroup Reviews 

Had a cracking deal on a 2019 fiesta st line 140 this afternoon in Oswestry. Excellent customer service.

Got a good trade-in quotation. Salesperson James extremely helpful, informative, and went 'the extra mile'. Our third consecutive SKODA from Furrows. Impressed with SKODA extras and Furrows their local agent.

This is probably the best car dealer in UK. Mr James Probert provided extremely high standard of customer service, car was in very good condition when collected. Highly recommend, thank you James.

Disappointed bought a used Kia, Mathew the sales guy couldn’t be more helpful , that is until I took the car off the forecourt then forgets what he offered ie courtesy car even had to wait 3 months for touch up pen . Mark his manager was no better after arranging the sale of my trade in ( 20 year old 4x4 ) to a personal friend without test driving it first , resulting in him spitting out his dummy & refusing to fix faults on the car I purchased because my car had running issues. Asked about fault with exhaust and steering pulling to near side after having the car 2 weeks but no help given , last week of warranty it needed a new steering rack due to the steering fault, good job I didn’t have an accident.

Great service yet again from furrows, had my vehicle booked in for a service & MOT with the commercial service department, Vehicle was collected on time, communication from the service adviser Jeremy was excellent throughout and Jeremy even delivered the vehicle back himself. 5 Star service.

Broke down on Tuesday turbo gone great turn round van back on road 4pm Wednesday

Time for the dreaded MOT! Making the booking was easy thanks to Cath, got the date and time I wanted at the Shrewsbury dealership. On arrival Andy saw me in, kept me informed during the afternoon and the car was ready when they said! Great experience, thank you.

Fantastic service took my car in for mot and service , dropped it off lovely chap in the office, got phone call when it was done and short video of advisories never had that before.
Most definitely recommend .
I rarely write reviews but this deserves it
Thank you chris jenks prompt professional personnel service

My ford transit connect went into limp mode, gave Chris a ring at furrows Shrewsbury, he said pop it in. I dropped the van off the next morning, sure enough if was ready for collection that afternoon! Chris had carried out a DPF clean and removed the engine management light. Nothing was too much trouble for him, 5 star service as always, top job Chris

It was a pleasure to breakdown near this Garage Service Manager First Class Mechanics Brilliant Back on the road in no time Thanks for your expertise

My work van went into limp mode late on the Friday night so called Chris first thing Monday morning and he got it booked in that day and the parts arrived the following day. Great service great communication. Many thanks

Big thank you to Chris jenks for coming to collect my car for an mot while me and my family were unable to leave the home due to isolating,having failed the mot Chris was quick to communicate with me what repairs needed doing and if I wanted to go ahead ,The car was fixed and mot'ed and delivered back to me in no time👍great communication throughout and efficient service also while sticking to covid regulations, highly recommend to anyone.

Thanks to Chris for a great service

Sorted my vehicle out a few times and always had me back on the road quickly

Thanks

Chris jenks at furrows absolute gentleman always fast and efficient with our 2 company vehicles quick turn around and always happy to help, top work thanks Chris

Thank you chris jenks excellent service on my ranger with tyre light issue service with a smile

Dealt with chris jenks in the transit service department Shrewsbury. Great knowledge of the product no nonsense attitude and fantastic service. Its run like a military operation ! I would highly recommend .

We were recommended to use furrows and speak to chris jenks on the desk.
We took our car in for a over heating problem. Chris advised we needed a new head gasket. The work was carried out quick and efficiently and was very reasonable price for a main dealer. Chris kept me update from start to finish and was very professional. Thankyou

Dealing with furrows for many years chris on the commercial service side has been doing a fantastic job with a fast turnaround on my whole fleet good communication and a service you can trust

Dealt with Chris in the Transit service department. Fast turn around with the service on my van and great communication throughout. Would highly recommend.

Chris was exceptional at organising our first full service for our Ford Ranger, keeping us informed throughout and rearranging our appointment at our request with ease. He even accommodated a Saturday last minute for us as the vehicle was away all week. Would highly recommend.