Garden Bargains Reviews 

Sadly the same as most other reviews........terrible packaging ! My begonia plugs had all been unplugged from their pots and I was left with a box full of begonia leaves and leafless begonia roots to plant ! Such a shame as they looked like they would have been superb plugs had they been packed properly. Surely Garden Bargains you can see what you need to do to stop these bad reviews ! !

Plants arrived in horrendous condition. Some items never received. Emailed numerous times NO response even sent recorded delivery letter STILL NO RESPONSE. WOULDN'T use again. Never got money back for missing items. DISGRACEFUL company

Ordered 120 plug plants through Ideal World (order #OR8224367). Arrived nicely and tightly packed in 3 little boxes inside a bigger box. Opened the three smaller boxes and found the bottom two had been packed upside down; in one several of the little plants had fallen out. The other one the plants were badly squashed. This was NOT the fault of the courier. It was obvious they had been packed upside down at source. (Photos available). Very poor show especially when the box clearly states "This Way Up" and the Courier is asked to Handle with Care.
I will be back for a refund if any don't survive.
June

Mixed. I've had lots of stuff from Idealworld gardenbargains and whilst some of it has grown well (italian cypress for example) others have died and some have had one die and one do OK (palm tree and oleander ). Some of the items have simply died very quickly. When they claim 'winter hardy' they must mean on the south coast as over winter almost everything has died. When you get a pair they seem to give you one OK one and a dud to go along with it. Be careful and be aware they will rip you for P&P (probably the cost of the plant and p&p to them) if you want anything replaced.

I have no problem with the plants and flowers I get from this company they exchange them if a problem does arise but there customer service phone lines are useless, I understand there is problems with COVID but two days I have been trying to pay for P&P without success

Received a plant o mat balcony beauty as a gift. It would be great if I didnt have to now go out and buy some soil and a trough pot! Its sold as a 'ready to go' pack but is far from that. Customer service not interested and say to contact suppliers - that's actually illegal - Garden Bargains are the sellers. Expensive mis-selling.

One product dammaged onother delivered short. On complaining both items corrected within 5 days. great service I would deal with them again.

I'd love to leave a positive review, but a month after ordering my fruit trees I have still yet to receive them. Initially after emailing I received a quick response telling me there was a delay and they should be despatched from the next week. That was 2 weeks ago and despite other emails I have heard nothing from them since. I have no idea if I will ever receive these trees. I just want my money back now.

TAKE GREAT CARE !
I bought Laurel plants recently and they were all diseased ( leaf spot disease I believe)!
They are in complete denial even after they looked at the photos which show clearly the problem. They also do not want to cover return postage.
I will never buy from them again!

I can't relate to the bad reviews for garden bargains. I've bought quite a few things from them and everything has always run smoothly. I got my latest order this morning and the plants were in superb condition, so much so that I came on here to review them. I was really surprised to see that they weren't rated more highly orally. So far I've had great bargains and very healthy plants delivered.

I have recently received my 4th order from them, never had a problem with the quality of the plants on the 3rd order we were out and the currier took them up a flight of stairs and left 2 big boxes in my greenhouse one contained 100ltre of compost.
While waiting for my next order I noticed they had the strawberries in that I had been waiting for, I phoned them and they were added to the order so no additional postage.
It can take a couples of weeks for orders to arrive but knowing that I'm prepared for the wait

Ordered the potatoes and pots on the 15th February and they have just arrived 1st march.The pots are not what were shown on the telly supposed to be 30 L but are only 25L and they should have handles on .Also driver delivered the parcel rang the bell had gone before I answered the door and it was not our parcel . Luckily he came back with ours when he realised.Not happy with service.

I ordered 2 fruit trees today. After receiving an email that it could be 2 weeks before arrival i called about 4 hours later and asked for my order to be cancelled.
I was told they could not do this even though they had not been dispatched.
Could have got or them from the same company through gh Amazon with delivery in 4 days. Should have read reviews before ordering. Never shop with this company

My husband telephoned to order plug plants, the girl operater was extremely rude, blunt, no manners and accused my husband of not knowing his own name, and unfortunatley for garden bargins he has ordered his plants from someone else, he actually put the phone down as he was so disgusted. I think you need to follow this up as I am sure this is not the first time this has happened. Awaiting your response

Ordered compost from this company again compost fantastic delivery abysmal if you need more than one bag at a time forget it

I have been ordering from them for a while now and although some items have taken longer to arrive than expected I have had no issues with the quality of the plants received. One hydrangea plant looked very dry when it arrived but they were willing to replace it if it failed to bloom, fortunately it did.

had a plant of them,did everything ,and the plant died,and they dont want to know.i have lost my money.will never buy from them again

Products are mediocre (half of everything I’ve bought from them has died), but what is particularly unpleasent is the customer service. I called up to see if I could get some plants replaced on their lifetime guarantee, first time I got through they said hello then hung up immediately. I then called back and during the conversation I didn’t fully understand the explanation of what the rep said I needed to do for the process at which point she became extremely rude and patronising. On two occasions I tried to clarify something that wasn’t clear she interrupted me, told me off, and told me to stop talking.

Not a particularly pleasant experience. I won’t be calling back, and I’ll start finding somewhere else to get my garden purchases from.

I have bought from garden bargains fro ideal world TV channel to be honest I've never asked for replacement's but I've decided not to listen to anything the presenters say most of the plants I've purchased through ideal world have been unsuccessful the quality is poor the disciptions are amazing but the presenter Angila I don't know how she keeps a straight face . I won't be buying anything else to do with gardening from ideal world or garden bargains.

Poor customer service from this lot - they have a so called life time guarantee for plants. Sent me a dead tree so I contacted about a replacement - when they eventually agreed to replace they wanted to charge me £13.99 for delivery, a charge I had already paid for the dead tree. Wouldn’t have minded P&app of £5 or so and wanted to place a further order of a value of £100 or so but they were insistent on £13.99 despite having not provided me with goods fit for purpose in the first instance.
Needless to say, they didn’t get any repeat business and I will look to buy local instead.
Avoid