Geekynerdtoys Reviews 

223
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Brilliant! My Turtles arrived in mint condition. Great communication, and very fast delivery. Will be buying my nerdy stuff from them again. Very happy indeed!!!

Beoordeeld met 5 van de 5 sterren

Ordered a MASK Thunderhawk which was delayed by the manufacturer several times. The guys at the store were always happy to give updates quickly and when the product did come into stock it was sh... Toon meer

Beoordeeld met 5 van de 5 sterren

Really happy with the service. Ordered an action figure, dispatched very quickly, and arrived 24 hours later via Royal Mail. Seller responded to questions via Facebook messenger (link on their we... Toon meer

Beoordeeld met 5 van de 5 sterren

I started collecting Neca figures recently and have found this site to have great prices and availability. I have placed about 4 orders with them now including a pre-order and all have been spot on.... Toon meer

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4,6

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TrustScore 4.5 uit 5

223 reviews

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4,6

Alle reviews

(223)

40 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Absolutely top service

Trick or Treat Studios: Annabelle 1:1 doll replica.
Absolutely top service, product exactly as described with super fast shipping. Would highly recommend!

15 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing company for all your NECA needs

I first met Nick at a toy con where Neca was so overpriced. Nick had a little section and I was amazed at the prices. I brought a couple of figures and Nicks fb.

Well now I have brought many figures and have received my first pre order and made many more. I like the idea of paying in full or deposit in which Nick will email you when the figure is in the new shop for delivery. I truly understand that shops like these are under the mercy of the wholesalers, so dates can change which Nick does update on FB.

Neca are the worst for late shipments and even not making enough for demands in the UK. American shops are their priority after all. I have many pre-orders in waiting so be patient if you pre-order.

Regarding the silly 1 star about packaging, well there can be variants and miss prints! Any printer can tell you that.

Geekynerd are true hero's that make collecting figures from the States possible and at a fair price.

If you do make an order of figures in the shop and a pre-order, just bare in mind that the order will be sent when the pre-order comes in. I made that mistake but it's no issue for me. Just do any pre-order separate from in stock items.

9 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing company

Ordered from here 3 times now. They have super fast shipping which is securely packed, and some of the best prices. I had a question about my last order and received a swift and polite response. 5 stars all around.

11 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not happy with this company

The picture on the website is different to the item I received wouldn’t not trust this company as it shows a bone knife and blood pattern going up the apron but only blood on the bottom and couple of slash marks not happy with the service they have gave me will not be going back to this company

9 september 2025
Review zonder uitnodiging
Logo Geekynerdtoys

Antwoord van Geekynerdtoys

This is truly why Trustpilot is an absolute joke!

This customer has left a 1 star review stating firstly by email to us that the figure we sent him was after fake figure and had arrived damaged. The damage being a scuff mark on the outside of the box. We agreed that we would swap the figure over for a further figure but would need them to return the figure back to us first. We would then once the figure was back with us refund the return postage costs and ship out a further figure to them. When we explained in full to them that we do not sell fake items and all NECA product is supplied by the official NECA UK wholesalers.
The customer then complained stating that the figure is different from the pictures on the website and we stated that sometimes during production runs small things such as the handle of the knife not being bone coloured can happen due to which factory makes the items on behalf of NECA.
We also stated that we would refund the customer in full once the figure was back with us but since that email we have been met by a wall of silence.
Then boom a 1 star trust pilot review stating we did not deal with their issues, even after offering to replace the figure and also offering a full refund too.
I truly do not know what else as a company we could do in relation to this!

Beoordeeld met 5 van de 5 sterren

Great place to build your collection

Great communication with these guys, bought 4 figures last week, two arrived quickly, followed up with the other items, and told there was an issue with the BTTF 2 Marty figure, as out of stock, they were happy to refund the BTTF 2 Doc figure as well, as wanted as a set. Other items were great and added to my horror corner in the office. Would recommend again, good prices, fast delivery and great customer support.

2 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

1st order and 100% happy 😊

Placed my 1st order yesterday 14/8/25, and have received my order already 15/8/25... so impressed with this company, will definitely be buying from again.. wasn't sure what to expect after reading some of the other reviews on here, but i'm 100% happy that I gave them a go... item arrived in perfect condition and package well... what more could you ask for 🙂🙂🙂

14 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Took far to long to be delivered

Took far to long to be delivered, estimate was late may 2025 didn't come to August 2025
No communication from yourselves unless I had to ask the question where is my purchase.
When purchase arrived it was worth the wait.

8 augustus 2025
Logo Geekynerdtoys

Antwoord van Geekynerdtoys

Thank you for your review. This was an error on our behalf where an order was incorrectly marked as despatched. We hope you like the figure though

Beoordeeld met 1 van de 5 sterren

Zero customer service

Asked to cancel an order and received response to say my account was deleted with no reason given. Owner seems overly aggressive and petulant.

Edit: I don't believe the response. I couldn't access my account last night as it was locked.

9 juni 2025
Review zonder uitnodiging
Logo Geekynerdtoys

Antwoord van Geekynerdtoys

The buyer in this review has decided to leave a 1 star Trustpilot review after they placed an order for £110 for the new MOTU x Thundercats which are due to be received later this month and into next month too.
Their request to cancel their order was received late yesterday afternoon during our normal work hours and processed within a matter of minutes.
Their account has not been deleted just their order.
The customer sent an email requesting to know why their account had been deleted which was actually incorrect on our behalf. However this email was not received until we had left the business for the day and was unable to respond.

However the customer felt that dealing with their request to cancel an order within minutes and processing a refund in full, whilst not answering the email sent due to being away from the business is worthy of a 1 star review. As a business we would suggest that this truly is not "Zero Customer Service" at all.

Beoordeeld met 1 van de 5 sterren

Ghosted, had to resolve via PayPal.

I ordered a NECA figure from this site initially without an issue. The item arrived quickly and well packaged. Unfortunately when I opened it the the figure had a defect and broke in my hand. I reached out and very quickly received an offer to ship it back, at which point I would be refunded postage and another figure would be sent out. All great so far! That was the last I've heard from them, back in December. Royal Mail provided photo evidence of the return being left with staff in the store in January. As of mid April I've yet to receive a replacement figure or a refund, nor has my postage been refunded. I contacted the owner again and never received a response. I've ultimately had to go through PayPal, who were fantastic and refunded me within 20 minutes of opening an appeal! There are so many reputable NECA stockists, I'd avoid this one.

10 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't recommend

I ordered two items back in November 2024. I paid in full, and one item was in stock while the other was a pre-order set for January 2025. I didn’t think much of it at first, but then I encountered some issues. The pre-order ended up getting delayed, and I wasn’t informed about this at all.

At the beginning of March 2025, I reached out to customer service to check on my order. They told me the pre-order would be in stock soon. On March 25th, I received an email from Royal Mail about a delivery. I logged into my account, expecting to see my items on the way. To my surprise, I found out that the item that was in stock had been refunded. I never received any notice that this was happening.

Why was stock not allocated to me when I placed my order four months ago? Why wasn’t I told about the issues sooner ? It just felt like a lack of communication on their part, and it left me quite disappointed. I expected a smoother experience, given that I had paid in advance.

Money is taken for "in stock" items , unless all your items are in stock don't expect to receive everything you order.

Feel very disgusted how this company has behaved, I would avoid at all costs , can't be trusted to fulfil orders

25 maart 2025
Review zonder uitnodiging
Logo Geekynerdtoys

Antwoord van Geekynerdtoys

Thank you for your feedback in relation to this order.
Unfortunately this order did meet some issues which should have been addressed at the point of order and we apologise that they were not.
The Six Shooter and Jester figure had in fact sold out prior to your order being placed and should have been refunded at the time and this is an oversight which we will address moving forward.
In relation to your comments regarding lack of communication, we communicate all stock updates via our social media pages and also on a Pre-Order updates page on our website all of which are regularly updated and were updated with multiple multiple updates in relation to the figure set you had ordered for the Puppet Master Case and Leech.

Beoordeeld met 5 van de 5 sterren

Never had an issue with this shop

Never had an issue with this shop. Always trying to give you updates on shipping on orders from overseas which is always appreciated as things can get delayed quite often depending on the toy company. Offers pre orders and deposits which is always great. Overall very happy

13 maart 2025
Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant. Really quick delivery, packaged well and great prices. Asked for a refund on a pre order and this was sorted within 10 minutes, so great customer service so far as well. Definitely recommend this company for horror figures!

12 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have brought many figures from geeky…

I have brought many figures from geeky nerd toys and I couldn’t be happier with them, Figures always arrive in perfect condition and the range is excellent and the prices and service are amazing every time I have a question it’s answered in a prompt manner.

11 februari 2025
Review zonder uitnodiging

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