GHD Repair by Fogma Ltd Reviews 

450
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

So impressed with this service. I placed an order Monday to fix my straighteners that weren’t heating up properly. I didn’t receive a confirmation and suspected I’d mis typed my email so emailed the n... Toon meer

Beoordeeld met 5 van de 5 sterren

Previously repaired straighteners. Failed within year offered a very reasonable repair rate (wasn't anything to do with original repair) both times quick turn around. Called for advice on Air One happ... Toon meer

Beoordeeld met 5 van de 5 sterren

convenient easy to use service excellently delivered. Very simple to book on line, packing guides (easy to follow videos) provided which were vey useful. Turn around was excellent , literally same... Toon meer

Beoordeeld met 5 van de 5 sterren

Wow! Incredibly speedy service! Ordered repair Sunday, posted GHD's Monday, notified of full repair details Tuesday, received back Wednesday. Really pleased to have my straighteners back working well,... Toon meer

Bedrijfsgegevens

  1. Elektronica en technologie

Geschreven door het bedrijf

We offer GHD Hair Straightener repairs via post and also new and refurbished spare parts via our website. If you are not sure what might be wrong with your irons, then have a look at the "Repair Info" section of our website which should tell you everything you need to know!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

450 reviews

5 sterren
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4,9

Alle reviews

(450)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Essential service for GHD owners

Third time use of this service over the last 10+ years. Really quick turn around time for the repair. Kept me updated as the repair was completed and when posted and checked all arrived ok shortly after. Has saved me 3 replacement sets! Great service, great price and would highly recommend.

8 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Repair Service.

Great Repair Service.

Really fast turn around and repaired with no issues whatsoever.

Would definitely recommend.

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Sent off on tues and returned all repaired by friday. Easy to navigate website, great communication. Thank you! Highly recommend!

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

My wife thought her straighteners were dead and I found this company online, they were sent on Friday, repaired on Monday and they were back on Tuesday. I have a happy wife again - thank you

5 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend this repair service

I sent my GHDs off for repair on the Thursday and had them back by the following Tuesday which I thought was fantastic. The price of the repair was very reasonable too. I would highly recommend this swift service.

12 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GHD repair

I'm really happy with the service I received from GHD repair spares . I needed a new cable for my GHDs and the ordering process was simple and straightforward having used them in the past. The repair was completed quickly, and I had my GHDs back in full working order within a couple of days. The email communication with Trevor was great - very responsive. Overall, a great experience and I'd definitely recommend.

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to use service

Easy to use service, quick turn around, lots of information to help you get your straighteners safely to them. I recommend completing the return address label for safe return. Very happy with repair- good as new and saved me hundreds of pounds.

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service . Spoke first on the phone and experienced great help regarding every aspect of. Posted my straighteners and received them back with 2 days . I’m recommending the guys to all my friends . Thank you

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic and speedy service

Fantastic and speedy service. GHD Repair have been able to revive a pair of 15 year old+ set of hair straighteners which we were convinced were fit for the bin before we found out that they can be repaired. At this rate I don't think we'll have to buy a new pair of straighteners again! I would highly recommend the repair services that they offer.

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Service

Fantastic service!! Was a bit skeptical about sending my hair dryer in the post to get fixed but so worth it. It’s now working so much better than before and saved me having to buy a new one. Would definitely recommend and use this service again, 10/10.

1 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic GHD repair service

Fantastic GHD repair service. Super communication, very sincere, polite and very prompt turn around - received my straighteners back within literally 3 days from posting , repairing them and posting back.
Will definitely recommend , thank you so much for all you help :-)

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing

Amazing - who knew this service was there ! Google maybe
Such a first class service - easy to complete the forms and packing and so speedy fix - mine needed loads but all in the price

1 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Parts covered in someone else's scalp - avoid at all costs!

This company gave me replacement arms covered in someone else's scalp, make up, sweat ect!!! They were completely and utterly filthy. Their customer service following this was terrible. The guy refused to even apologise and instead moaned about how I'd packaged them and how old they were! I sent him photos and will be posting them on fb/ insta later so please look at those reviews too. Reapplying the old arms (which was the know resolution offered) will not fix the fact these people think using filthy parts is OK. I am contacting trading standards too as in a post covid world I'm amazed they are operating whilst sending out such filthy parts as standard. I tried the complaints procedure on their website prior to writing this but it's futile. I've used quite a few of these repair people over the years. This is the only time I've ever had an issue. So please use a different online repair service, these guys are unscrupulous!

1 augustus 2025
Review zonder uitnodiging
Logo GHD Repair by Fogma Ltd

Antwoord van GHD Repair by Fogma Ltd

Hi Eleanor,

I'm so sorry to read your review and I'm sorry the second hand arms we had to fit (at a discounted price) in order to allow your irons to be repaired had some small residues that were missed during the cleaning process. Unfortunately we did not feel it would be safe to repair your irons without replacing both the arms. Your model of iron has been discontinued for a long time now, so all the used parts we can source these days are quite old. We do our best to clean them up before use, however we can't get them to look "good as new" any more.

Unfortunately the complaints procedure did not immediately work on this occasion as I was away on holiday.

Since I got back from holiday we've been discussing this matter via email and I hope we've got to a resolution that you are happy with.

Regards,
Gary

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