We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I had the same experience as most of you with this company. I call BS on this company not only for “requiring” a certified letter to cancel in the age of technology or accepting a cancellation over th... Toon meer

Beoordeeld met 1 van de 5 sterren

Alarm functions not working, calls result on 45+ minutes on hold without answer. Receptionist promises a call back from technician later that evening or next day - no call ever returned. Impossible to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Contract was up last November,2020.They automatically kept it going. Without my approval. I've called,pleaded, several times to stop withdrawing from my bank account always an excuse. Just sent a cert... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently bought a house and took over the buyers contact. I have had nothing but dedicated employees trying to do all they can to assist me. Our installer Anthony V., is a great guy, he has gone abo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beveiligingsmaterialenwinkel
  2. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

GHS Security provides connected smart home solutions and integrated security systems for homeowners & businesses across the US. Learn more about our customized solutions by visiting www.ghssecurity.com/smarthome .


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

164 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Worst company EVER

UPDATE: Someone reached out to me via this website and guess what?? Nobody has still called me per the message I received..
BUYER BEWARE.
THEY NEVER FOLLOW THROUGH OR UP! I have a contract for equipment that doesn't work properly. Nobody is willing to help me they all say somebody will call you back which they don't. I have been lied to continuously. I pay almost $50 a month and my home is not safe. The app barely works, it doesn't notify you when someone is near your camera and the camera has a delay so all you see is the door closing. I don't recommend this company. I have buyers remose

9 oktober 2019
Review zonder uitnodiging
Logo GHS Security

Antwoord van GHS Security

Crystal, upon receiving your review & response to our request for more information, we were able to locate your account and expedited your account issues to a manager for personal contact and resolution. My notes indicate that we were able to get in touch with you, and that the issues you had experienced have been resolved. If that is not the case, and should you need assistance with anything further, please contact us directly at customerfeedback@ghssecurity.com

I hope we were able to assist you and resolve any & all of your issues; should you need anything else in the future, please reach out to assist and we would be more than happy to assist. We appreciate your patience and greatly appreciate you being a customer of GHS Security.
Here to serve,
GHS Security

Beoordeeld met 5 van de 5 sterren

Lawarren is awesome

Ghs is so awesome. I recommend Lawarren to install my family and friends alarm system. He knows his job. It was the best experience I've ever experienced with a technician installing and teaching me how to operate the equipment. Thanks ghs for sending him he is the best.

15 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lawarren

Lawarren, was courteous and helpful, he was able to assist in setting everything up and going the extra mile to assure I was all set prior to leaving.

14 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lawarren wow you did an amazing job…

Lawarren wow you did an amazing job serving my account. You was on time, well educated about your equipment. Thanks for getting my system back up and working in a timely manner. Your super!!!!!!!!!!

13 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LaWarren Hall was an excellent Alarm…

LaWarren Hall was an excellent Alarm Installer who was patient and kind and took the time to show me and explain to me how to work my system. He has excellent customer service skills and I would highly recommend him to anyone. He should get employee of the year award!!!

6 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lawarren the technician

Lawarren the technician. I was very very pleased with the work that has been done. Lawarren is very knowledgeable with his job. He explained everything to me that I could understand. Ghs should be so proud to have him as an employee.. I recommend him to everyone.

29 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lawarren the technician was very…

Lawarren the technician was very helpful and knowledgeable on the installation. I highly recommend him to any would be customers, he has a way of explaining things to simple terms.

24 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thanks to an excellent representative

I thank you, Edgar, for all of your excellent customer care today. In addition to being very polite you were also very knowledgeable. But the thing I appreciated most was how completly you handled my multiple requests today.

I must tell you your customer service skills are exemplary, and I would know, because I am a Customer Service Supervisor. You are a very well-trained representative. I wish you all the best in your career.

Hope Gordon (now a very satisfied customer)

24 juli 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BEWARE

BEWARE! Read their contract very carefully before you sign. Cancelling there service can cost you more than what you bargained for. To cancel their services, they make you send them a certified letter and they continue charging you after. For example in my case I started my service in September 2014 and cancelled in March 2019, Martin one of their reps stated that I will continuously be charged monthly until August 2019 even though I no longer have their services. This is not fair, why should we pay for services we no longer have! However, like Martin said I should have read the contract and it's fine print very carefully. That their was nothing he could do. I do not recommended this company to no one at all!!!

17 mei 2019
Review zonder uitnodiging
Logo GHS Security

Antwoord van GHS Security

Ms. Yglesias, we are disappointed to hear of your frustration with our cancellation policy and apologize for any trouble that this process may have caused you. If you will be please email your account information (phone number and address as listed on your GHS agreement) to customerfeedback@ghssecurity.com, we will do all we can to provide you with satisfactory resolution.

We hope to hear back from you soon,; thank you for your patience and for the opportunity to serve you.
-GHS Security

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer