Giftcloud Reviews 

4.076
•
TrustScore 3.5 uit 5

3,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Echo what others have said; followed process, extremely long wait without contact, remembering months (8mths) later we've not received voucher, chase, fairly quick reply from Gift Cloud but still have... Toon meer

Beoordeeld met 5 van de 5 sterren

I hadn’t redeemed my gift card within the three-month window so I emailed GiftCloud. They responded very quickly and assured me they’d contact the company that gifted it to see if they could reissue a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Giftcloud card claiming and setup website and portal links all result in a '502 bad Gateway' blank screen. Having jumped through lots of hurdles to get even this far towards claiming my EE broadband r... Toon meer

Beoordeeld met 5 van de 5 sterren

It's great being able to claim rewards for shopping which I was going to do anyway. The only slight issue is I have to spend more than I normally would in order to qualify and I spend even more on top... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Promotieartikelen leverancier
  2. ook in
  3. Communicatieadviesbureau

Geschreven door het bedrijf

The reward campaign builder - helping businesses grow. Our customer service team are on hand to help any customer or client enquiries in the first instance. Just contact using the form below ⬇️ https://giftcloud.zendesk.com/hc/en-gb/requests/new


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,3

Alle reviews

(4.076)

1.741 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

EE switch reward

Keep your original EM confirming that the reward has been approved. In my case it was payable up to 140 days after my broadband switch. That is fine but of course it didn’t arrive and had to be chased. Gift Cloud said it had been sent but this was incorrect as I had put their address into my contacts and also checked spam/junk. Another link was sent.
Clunky process to set up the card as you can’t store the item in your digital wallet.
Did a small test payment which worked so took the whole balance across into a trusted gift card.
Not a scam as some are suggesting but a frustrating process from start to finish.

14 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Thank you for sharing your experience with us. We are truly sorry for the frustration caused by the delay in receiving your reward. We appreciate your patience in navigating the process and your feedback regarding wallet compatibility, which we will share with our team to help improve the customer journey moving forward.

Beoordeeld met 4 van de 5 sterren

GiftCloud Reward

GiftCloud Reward has really made my day! It will be really great for the extra shop items, and buy with the confidence of the GiftCloud Reward card.

14 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

We are thrilled to hear that receiving your reward brought a smile to your face today. It is wonderful to know that you feel confident using the card to treat yourself to those extra items. Thank you for sharing your positive feedback with us.

Beoordeeld met 4 van de 5 sterren

I have put my email address but keeps…

I have put my email address but keeps saying rong details . Can you please sort this problem ?

14 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Hello,

I'm sorry to hear you're having trouble with your reward.

Could you please confirm your email address or ticket number so we can investigate this.

Many Thanks,
Giftcloud

Beoordeeld met 5 van de 5 sterren

Easy to navigate website and fast…

Easy to navigate website and fast responses for quotes. Very quick to purchase and set up. Totally hassle free and a £40 gift card as I was recommended to Craft insure.

26 september 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

As a pensioner

As a pensioner, I'm not tech-savvy, but this was so easy I thought I would struggle. Excellent service. Thank you for making this so easy

13 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Thank you for your review!

Beoordeeld met 1 van de 5 sterren

BEWARE, do not enter this elctronic maze

After months waiting to claim a supposed £70 gift offered by EE I believe Giftcloud runs a low brow marketing gimic which depends heavily on most buyers giving up - exhausted by attempts to claim thier prize. For 3 weeks I have tried to get passed the final hurdle erected to stop this gift ever being used. A 'quick identitiy check' (below) with all emails with the required verification code, if sent at all, disappearing into a black hole. Appeals to their so called customer service (CS) to clear the blockage have led nowhere. A couple of days ago their CS said new emails had been sent re-setting the system - not received of course. Instructions on use are a confused mess. At one point Bitdefender warned me not to proceed to the gift login page - 'there be dragons', too right. Along the way their Chatbox, true to form, said it didn't recognise my/their digital token : 8128-DBEB44-8E47, another means of logging in, why bother issuing them? If you can use it to get the money good luck to you, I have wasted enough time on this 'gift'. Thanks for nothing EE.
"Verify Your Identity
An email has been sent to X.....XatXXXXX.COM with a verification code. .........
Don't close this screen. Open your email in a new screen to get your verification code and enter it below within 10 minutes.
Verification Code
Verify
Don’t see an email? Please check your spam folder.
The subject line will be, "Your Identity Verification Code".
Resend "
P.S. 47% 1 - Star on Trustpilot, well earned.

13 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Hello,

We're sorry to hear about the frustration you've experienced trying to access your reward, and we appreciate how disappointing this must be.

Unfortunately, as Mastercard Rewards is a separate financial product, we don't have visibility into their verification process or the issues you may be experiencing with it.

However, we can confirm that your reward was resent on 10th October, so you should now have access to it.

If you're still experiencing difficulties, please reply to your existing support ticket so our Customer Service team can look into this further and assist you.

We apologise for the inconvenience and appreciate your patience.

Kind Regards,
Giftcloud

Beoordeeld met 5 van de 5 sterren

Vodafone & GiftCloud are the best 💕

Vodafone is best mobile and broadband company! It has fastest network speed and cheapest price in UK! Vodafone gives sometimes nice rewards as well! Thank you so much Vodafone! I'm so proud to be part of you! I have used before many of different companies but now I use Vodafone only mashaAllah because it best! I will be with you always inshaAllah! I recommend Vodafone to all people! Hello (salaam) everybody from strong Chechen man from London, UK 🇬🇧 💪 😎

And a big thank you to the company GiftCloud, who gifted me £175 - which I’ve already spent on groceries at Tesco. I love you, GiftCloud! 🎁 💝

7 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Thank you for your review!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer