Pleased with the quality and service from Gr8 Fires. The 1st delivery arrived slightly damaged, and Holly at Gr8 Fires handled it quickly; I received a replacement immediately—no quibble or hesitation... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A great little unit I bought the 60 inch media centre easy to put up and build. It does take two people at times and certainly when you put it together. The only drawback is you have to make sure whe... Toon meer
Bedrijf heeft geantwoord
I’m really happy with everything. The media wall is great quality and went together well with decent instructions and the fire looks great. Delivery was exactly when they said it would be with great c... Toon meer
Bedrijf heeft geantwoord
Burner arrived secure and intact and on the same day requested. Looks exactly the same as online and am pleased with the build quality. No scratches or marks and came with all the components and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Houtkachelwinkel
- ook in
- Decoratie- en interieurwinkel
- Fornuisbouwer
- Gaswinkel
- Openhaard- en kachelwinkel
- Woonkamermeubilairwinkel
Geschreven door het bedrijf
Gr8 Fires is a leading UK online retailer specialising in beautiful fires and fireplaces at exceptional value. Our extensive range includes woodburning stoves, multi-fuel stoves, bioethanol stoves, electric fires, electric media wall fires, electric stoves and fireplaces. We’re proud to be home of the original DIY flat-pack media wall with integrated fire, making it easier for customers to create a stylish feature wall in their own home. At Gr8 Fires, we believe you shouldn’t have to compromise on style, quality or price. That’s why we work hard to offer a wide choice of products at competitive prices, with options to suit a variety of homes, budgets and interior styles. Our friendly and knowledgeable customer service team is here to help at every stage, from choosing the right fire or stove to answering questions about your project. We’re committed to making the buying experience simple, straightforward and enjoyable. Whether you’re creating a cosy living room, installing a new stove or designing a complete media wall, we’re here to help you create a warm, inviting space you’ll love.
Contactgegevens
Ariane 19, B79, Tamworth, Verenigd Koninkrijk
- 0121 271 0221
- sales@gr8fires.co.uk
- www.gr8fires.co.uk
4,7
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing service and fast delivery
Amazing service, I ordered on the 7th October, Delivered on the 9th. Good tracking and the stove is beautiful.
9 oktober 2026
Review zonder uitnodiging
Antwoord van Gr8 Fires
Thank you for your lovely review! We’re delighted your stove arrived so quickly and that you love how it looks. Enjoy the cosy warmth!
The gr8fires Team
It looks stylish and the flames are…
It looks stylish and the flames are comforting. The company phoned to arrange a date and it was delivered on time.
29 september 2026
Antwoord van Gr8 Fires
Thank you for taking the time to review. We’re delighted you’re enjoying the stylish design and cosy flames of your Ezee Glow Zara fire!
The gr8fires Team
Ordered my fire one day and it was…
Ordered my fire one day and it was delivered the next day.My son if fitting my fire as he’s an electrician and he was very impressed with the quality of the product for the price. Highly recommend.
2 oktober 2026
Antwoord van Gr8 Fires
Thank you for recommending us! We’re delighted your Ezee Glow Pulse fire arrived the next day and that your son was impressed with the quality and value. We hope you enjoy a cosy winter
The gr8fires Team
Quick and easy to order prompt delivery…
Quick and easy to order prompt delivery service
28 september 2026
Antwoord van Gr8 Fires
Thank you for your review! We’re pleased ordering was quick and easy and your delivery arrived promptly.
The gr8fires Team
Realy helpful staff,fast and efficent..
Realy helpful staff,fast and efficent..
Delivered when it said it was.
Will shop with you again.
Cheers
2 oktober 2026
Antwoord van Gr8 Fires
Thank you for taking the time to write a review, we really appreciate it. We're delighted our team could help and that your order arrived on time. We really appreciate your feedback and look forward to welcoming you back!
Quality fire and good comms from the…
Quality fire and good comms from the company. Great service
29 september 2026
Antwoord van Gr8 Fires
Thank you for your great review! We're delighted you're happy with the quality of your Ezee Glow Zara fire and the service from our team. We really appreciate your feedback!
The delivery was prompt and curtious.
The delivery was prompt and curtious.
I have set the fire up but not yet had if fitted to breast.
Really pleased with this Celeste 50 inch. Good value for a lovely fire
1 oktober 2026
Antwoord van Gr8 Fires
Thank you for your lovely review! We're delighted to hear that your Celeste 50-inch fire has arrived promptly and that you're pleased with your purchase. We hope it looks fantastic once it's fitted into your chimney breast and that you enjoy it for many years to come. Thank you for choosing Gr8fires!
Antwoord van Gr8 Fires
Thank you for your great review! We're delighted to hear your order arrived within 6 days and that you're happy with our service. We really appreciate your support and thank you for choosing Gr8fires!
The right part and quick delivery
1 oktober 2026
Antwoord van Gr8 Fires
Thank you for your review! We're pleased to hear you received the correct part quickly. We appreciate your feedback and thank you for choosing Gr8fires!
Great communication love the multifuel…
Great communication love the multifuel stove package thank you
30 september 2026
Antwoord van Gr8 Fires
Thank you for your lovely review! We're delighted you're happy with your Mazona Ripley Stove and the communication from our team. We really appreciate your feedback and hope you enjoy your new stove!
Antwoord van Gr8 Fires
Thank you for your kind review! We're delighted you were pleased with our service and speedy UK delivery. We really appreciate your feedback!
Easy to order online
Easy to order online. And great service, delivery was excellent
30 september 2026
Antwoord van Gr8 Fires
Thank you for your lovely review! We're delighted you found ordering easy and were pleased with our service and delivery. We really appreciate your feedback!
Kind regards,
The GR8 Fires Team
Quick and easy to find product and sent…
Quick and easy to find product and sent out very quickly can’t ask for more
Installer Dover
B&H fireplaces
1 oktober 2026
Antwoord van Gr8 Fires
Thank you for your great review! We're delighted you found ordering quick and easy and that your product arrived promptly. We really appreciate your feedback and look forward to helping you again!
Kind regards,
The GR8 Fires Team
Excellent product excellent staff…
Excellent product excellent staff excellent after sales support. Enjoying the stoves immensely.
30 september 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We're delighted you're enjoying your stoves and that our team provided excellent service and after-sales support. We really appreciate your feedback!
Kind regards,
The GR8 Fires Team
Antwoord van Gr8 Fires
Thank you for your review! We're delighted you're pleased with your Ezee Glow Aura 36" Electric Fire Suite and hope you enjoy your new fire for years to come.
Kind regards,
The GR8 Fires Team
Brilliant fire!!!
Brilliant fire, even just the light on it looks so good and cosy in the evenings.
Also very fast delivery!!!
29 september 2026
Antwoord van Gr8 Fires
We're delighted you're loving your new fire and the cosy atmosphere it creates! Great to hear delivery was speedy too. Thanks for choosing Gr8 Fires!
Sadly I ordered the wrong size of fire…
Sadly I ordered the wrong size of fire grate but all staff were excellent and helpful in advising me how to return this item and order the correct size replacement
30 september 2026
Antwoord van Gr8 Fires
We really appreciate you taking the time to share your experience! It's great to hear that our team were able to assist you with returning the incorrect fire grate and ordering the correct size replacement. We always aim to make the process as straightforward as possible and hope your replacement fire grate is a perfect fit. Thank you for choosing Gr8 Fires!
Antwoord van Gr8 Fires
Thank you for your kind review! We’re delighted you found us easy to deal with. Thank you for choosing Gr8 Fires!
Best wishes,
The Gr8 Fires Team
Order a new throat plate for my fire…
Ordered a new throat plate for my fire and the replacement was of much better quality than the original. The delivery was fast and at a fair price.
29 september 2026
Antwoord van Gr8 Fires
Thank you for your great review! We’re pleased you’re happy with the quality of your replacement throat plate and that it arrived quickly at a fair price. Thank you for choosing Gr8 Fires!
Best wishes,
The Gr8 Fires Team
Stop allowing annoying emails to be…
Stop allowing annoying emails to be sent asking me to purchase a fire having purchased one and waiting for delivery.
29 september 2026
Antwoord van Gr8 Fires
Hi Griffith, you were removed from our email list when you requested this on 1st October. You received emails confirming your order which has been delivered.
Gr8fires
Customer service support
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