Greenpoint Car Sales Reviews 

179
•
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

When I made that first call regarding the car. I asked if I could take a test drive. After the test drive I felt reassured that this is the car I wanted to purchase. After payment and MOT the car was... Toon meer

Beoordeeld met 5 van de 5 sterren

Very pleasant experience with Richard at greenpoint car sales. We were looking for a Saab 9-3 and he was very knowledgeable about the car and sent me lots of pictures and video. He drove the car direc... Toon meer

Beoordeeld met 1 van de 5 sterren

Same story as other one star reviews. 'Sold' the car via Motorway and then have been repeatedly let down by Richard ever since. Really unreliable and untrustworthy and the text messages took a weird s... Toon meer

Beoordeeld met 5 van de 5 sterren

Richard was outstanding from the start. Clear communication, transparent and speedy description and photos of the car. He went above and beyond. The after sales customer service was the best I ha... Toon meer

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

We are a small family business with lots of experience and dedication determined to make your buying experience a happy one. With over 30 years experience successfully buying and selling used cars you can feel very confident purchasing from us. We hand pick the cars we buy for you to purchase. We collect our cars from all over the UK often driving them 100 + miles back to our office in Epping, Essex. We will personally deliver and drive our cars anywhere in the UK free of charge, further reinforcing how confident we are with our stock. Feel free to contact Richard anytime and you will receive a speedy reply. 07770 858386. Call, text or WhatsApp welcome.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

179 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(179)

65 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very friendly guy to be honest he is…

Very friendly guy to be honest he is straight to the point no dilly dally I got a mazda 5 from this man in wonderful condition, fit and ready for the streets of Africa

8 februari 2026
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Thank you Ken. Delivery to Tilbury was not a problem.

Beoordeeld met 5 van de 5 sterren

Fantastic car and a great dealer.

I was looking for a Volvo C70 and was delighted to find a stunning example at a great price. William could not have been more helpful nor made the whole experience easier. He gave an honest description of the car and explained the delivery and buying process. Richard delivered the car on the day and time promised and took me through the vehicle comprehensively. I could not be happier both with the car and Greenpoint. I will have no hesitation in recommending you to my friends and using you again. Thank you 😄😄

26 januari 2026
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Thank you Jules. I was more than happy to drive up to Preston. Pleasure to meet you.

Beoordeeld met 5 van de 5 sterren

Brilliant service

William was brilliant from day one to delivery. Sent pics of van and a walk round video.
Van was delivered by Richard a few days later and was exactly as shown.
Fab experience will definitely recommend them.

10 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Buying a car at greenpoint cars

William and Richard from Greenpoint Car are very helpful specialists in their field. I recently bought a vehicle there and had it shipped to Germany. They even picked me up from the airport to collect it. All the certificates and necessary paperwork were prepared, including taxes and insurance. I felt very well looked after at all times. The vehicle was as described. I am very happy with the purchase and can only recommend Greenpoint Cars. We used the time to do some Christmas shopping in London. Thank you again to William for his great restaurant and shopping tips for London. Everything went really well. I would buy a vehicle there again anytime.

18 december 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Thank you Nils. The Volvo you bought is a cracker and well worth you travelling over from Germany.

Beoordeeld met 1 van de 5 sterren

Avoid at all costs. Look at Google reviews

Update due to not being able to reply to williams reply.
There isn't anything complex about the situation. We exercised our rights to return the vehicle under the consumer rights act 2015, I'm ment to have a refund within 14 days. We've been waiting since October.
The last correspondence I have had was the 19th of November telling me to " go though my insurance". We're still waiting for a reply.
There is nothing complex about this, and nothing is being delt with in a timely manner.

Google owners, look on companies house and Google owners names, look at past business ect. Can't write what we found on here as it gets banned but see Google reviews.
We bought a truck found it to be dangerous, used our consumer rights 30 days to reject still haven't taken it back, sold with a 6 month warranty also which means nothing. We're now taking them to court
We purchased a truck on the 17th of September.
Richard delivered it.
On using it we found the brakes pulsing and then when going to fill it up we found the fuel cap rotted, looking over the truck more and more finding more rust. Then the chassis snapped leaving the truck unusable. Despite trying to return it it's still here we get the usual legal emails then ignored.
Told to go though our insurance also.
We're now taking court action to recover our money.

17 september 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Hi to all our customers past, present and future.

We are a small family business who sell over 350 cars a year, cars on average 10-15 years old, not 2-3 years old. This example is a 20 year old Nissan Navara. From time to time we have disputes and we try to resolve them in a professional and speedy manner. Some are more complex than others. However, online reviews such as this are not helpful whilst this matter is ongoing. We have so many very happy customers who have left us excellent reviews please read them. Feel free to contact us anytime.

William

Beoordeeld met 5 van de 5 sterren

I'd give 10 stars if I could

I'd give 10 stars if I could, I purchased a van from Greenpoint, Richard is a top guy, it was the easiest stress free vehicle I have ever bought and I will definitely be buying from him again..
Look forward to doing more business with Richard
Top guy thank you Richard.

1 november 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Thank you Mccoy. It was a pleasure to deal with you. Let the van keep on serving the NHS for a long time.

Beoordeeld met 5 van de 5 sterren

Richard was excellent

Richard was excellent. Very helpful and friendly. The car was exactly as described and in great condition. Free delivery worked out perfectly, too!

11 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service and great price

Excellent service and great price. Van delivered right to our door, very helpful!

27 november 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Hi Zack, thank you very much for your kind review. Hope you enjoy the van! William

Beoordeeld met 1 van de 5 sterren

Beware and check google reviews too

I purchased a car from Greenpoint Car sales in June 2022 and within minutes of driving it away a serious coolant warning appeared. Over the following weeks, both a Volvo main dealer and an independent mechanic confirmed significant faults with the engine. My attempts to resolve the issue directly with the dealer were unsuccessful and so I exercised my ‘30 day’ short term right to reject Under the consumer rights act of 1st October 2015. I lodged the matter with Trading Standards and pursued the case (successfully) through the Small Claims Court. The process took years and was only recently concluded but was nonetheless worthwhile.

I dealt directly with an employee of Greenpoint Car sales throughout, and after the issues arose, I later discovered publicly available news articles about his alleged past business-related convictions. I would absolutely encourage potential buyers to research thoroughly, obtain independent inspections, and be aware of their consumer rights before even considering proceeding with a purchase.

9 december 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Hi to all our customers past, present and future.

We are a small family business who sell over 350 cars a year, cars on average 10-15 years old, not 2-3 years old. From time to time we have disputes and we try to resolve them in a professional and speedy manner. Some are more complex than others. We sold the Volvo on to a very happy customer. We have so many very happy customers who have left us excellent reviews please read them. Feel free to contact us anytime.

William

Beoordeeld met 1 van de 5 sterren

First car nightmare

They sell us very bad car lairs bought £4300 spent additional 2k still card had issues please if you decided to buy this seller’s please check drive motorway take someone with expert car you experts car

14 augustus 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Hi Komal, sorry to hear you had an issue with your Outlander. We fixed the brake light switch at a Mitsubishi service centre. Since then we haven't received any communication from you regarding any other faults. In the future, if you do have any genuine faults then please contact us and we can deal with it in the appropriate way, rather than leaving us a one star review online. Feel free to contact me anytime. William

Beoordeeld met 5 van de 5 sterren

I had the pleasure of buying a car from…

I had the pleasure of buying a car from this small independent family business, nothing was to much trouble, I was pushed for time and they brought the car to me at no charge and let me have a test drive also, with no obligation. They sorted out the all the relevant documents for DVLA. I am over the moon with my purchase, everything in the advert was as it said.
Great customer service all round. Can’t rate the highly enough.
Mike.

16 november 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Hi Mike, thank you for such a great testimonial. These are the type of reviews that makes my day. Enjoy! William

Beoordeeld met 5 van de 5 sterren

Great service

Found Greenpoint via auto trader. They are based a 10 minute drive from me. Went to look at a freelander 2 that my wife wanted. Richard was patient, pleasant and polite and took his time on a Sunday to come and see us. We walked away with the car that day with no pressure. He has even since offered to post the service book out to us!

Great all round experience. Thanks Richard and team!

16 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic family run company

I have now bought two cars from Greenpoint Car Sales, both are excellent. Brilliant communication and seamless service. 100% recommend this company, a great team to deal with.

10 november 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Hi Stef, thank you for your kind review. Enjoy your 2nd car from us! William

Beoordeeld met 5 van de 5 sterren

Our 5th Vechicle from Greenpoint..

Following my initial enquiry Richard delivered the Car within 48 hours..our 5th Car over the years from Richard,which is a testimony in its self !

19 oktober 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Hi, thank you for buying your 5th car from us. Repeat business makes us very happy. Enjoy! William

Beoordeeld met 5 van de 5 sterren

Great service even over a weekend

Great service even over a weekend. An easy part exchange of a vehicle for a well functioning car, all as advertised. A very friendly and personable company

20 oktober 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Hi, open and happy to see customers 7 days a week. Thank you for your kind review. William

Beoordeeld met 5 van de 5 sterren

Very happy with Richard, Greenpoint and our vehicle…

Very responsive messages from Richard who was helpful, friendly and timely in all his communications and when we met him in person to do the van/truck part exchange.
It was an easy process to complete and we are very happy with the 2021 Toyota ProAce van we bought from Greenpoint car sales

13 oktober 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Hi Alison, glad you are so happy with the van. Thank you for your review. William

Beoordeeld met 5 van de 5 sterren

Such an easy process from start to…

Such an easy process from start to finish, the guys were so friendly and helpful and the after sales service was great.

10 oktober 2025
Review zonder uitnodiging
Logo Greenpoint Car Sales

Antwoord van Greenpoint Car Sales

Hi Sue, thank you for taking the time to write such a good review. Enjoy! William

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer