Greenpoint Car Sales Reviews 

Updated 25th Sept 2026 and removed the long list of updates on my attempt to get my money back.

I purchased a car from Richard on July 2024 and all was fine until my sister heard a noise from the front wheel. I informed Richard and also took it to a local garage. It was a wheel bearing which is just one of those things and I would've fixed it and moved on. Unfortunately, they also found that despite having a 100% clean MOT pass just 3months earlier it now suddenly has 6 majors failures (Front wings, chassis, brake pipes rusty etc) and 15 advisories.
I wanted to return the car and get a refund but they wanted me to sign an agreement stopping me from discussing the issues with anyone and I didn't think that was fair so after they brought in their "legal" people, I hired mine. After multiple attempts to get them to pay me and collect the car AND I even signed their agreement at one point but it still didn't put an end to this situation.

Fast forward just over two years later to September 25th 2026, I finally had my day in Court and they ruled in MY favor and ordered Greenpoint Car Sales to pay me the original sale price plus costs.

It's a shame that they wouldn't stick with their much lauded, "Dear all past and future customers. We fully understand, honour and respect our responsibilities as a dealer with regards to aftersales." pledge and do the right thing two years ago when this dispute started.

Whether they'll pay the judgement is another matter but this wasn't about money in the end but about showing that people won't just say, "oh well" and walk away.

William made the experience of buying a second hand car completely stress free and responded to me in an honest and open way. I would definitely recommend to friends and family

Highly recommended.

Truthful and honest description. I purchased a lovely jaguar from Richard and his son. He drove 4 hrs to deliver it to my door at no extra charge. Great people to deal with.car is exactly has he discribed and we love it
Thanks Richard and William great experience 10/10

Excellent service, genuine warranty, personalised experience.

My experience with this company was very positive. The test drive and purchasing was very smooth, and they held the car for me until I could pick it up. The car came with a 6-month warranty, and unfortunately I had an engine fault light appear during this time. But Richard and William were professional in handling this, coming out to my house to run diagnostics and then arranging for repair. This was all sorted within 10 days, and they even had the car cleaned for me before returning it. I would highly recommend purchasing from this company, and it was nice to see a car dealer take the warranty seriously and deal with issues in a efficient and professional manner.

I bought a lovely Volvo V50 from Greenpoint car sales ltd, they clearly like to sell quality cars to customers, valeted and well presented
It was a pleasure to deal with William, he handled all the paperwork and explained everything for me
Greenpoint are a very professional family run business that value providing an excellent customer service as part of that business
As someone who had driven for over 40yrs, I really appreciate a quality service,
Give them a call,
I’ll definitely recommend them and I’ll buy from them again

I did the whole transaction from start to finish with a guy called William
From the start it was as he said it would be
Fresh mot, pictures then a video of car
And then he delivered it to me in person
Totally transparent and honest gentleman
Would recommend to greenpoint car sales to anyone ,
That is why they get a five star review
David

From the first point of contact with William, through to the end of the sale and delivery with Richard I only have one word to describe my car buying experience. TRUSTWORTHY!
If you find a car on Greenpoint Car Sales go for it. I’ve been cautious as I was cheated before, but this time I’ve found a lovely car, great car at a fair price, free delivery, the best communication, and a seller I’d return to. This is the kind of customer service car buyers need and deserve. Highly recommended.

Excellent service all round,
from my first phone enquiry to free home delivery the very next day.
A smooth hassle free transaction by Will I would highly recommend this family run business with the personal touch.
I have had my car a couple of months and have had no problems,
buy with confidence.

What a nice bloke ! , part ex'd my car with Richard for a fair price and bought a car which collected , free delivery was offered but due to work I decided to collect the car earlier which wasn't a problem for Richard . The car had tonnes of history as described and drives great no issues ,although I did notice it was due an oil service , I contacted Richard and within half an hour money was put in my account to get the oil service booked in . Quite rare these days you have such a personal service ,I've always bought new cars and the aftercare I've had has been atrocious with big companies this time I finally bought a car which is old but one I've always wanted with the spec ,history I wanted and I'm just glad I bought it from a company that deals with there customers the way greenpoint have dealt with me . Going off this experience I'd have no issue buying from them again .

this is a company that is one in a million,in this day and age, where else would you find a person to talk plain english instead of waffling saying on with the sale being the be all and end all. William and Richard listen to what you are saying. the standard of service is perfection, the quality of the cars exceptional and with free delivery I certainly rate this company 100%

Met with William! Very professional and honest! Fantastic representative for greenpointcars!

He articulated clearly the ins and outs of the car we bought. It was a super smooth sale!

We had to replace the battery but William very quickly sorted in a calm and professional manner. Top notch!

Sold via Carwow. Good communication and fast payment no quibbles.

Richard guided me through the sale process and was helpful in answering any queries. He was very kind and ensured a quick process.
Thanks again.

Brilliant company, would highly recommend to anyone and will most definitely be using them in the future.

I was skeptical about buying a car unseen but William was extremely helpful and answered all my questions. Plenty of photos, videos and information was provided. Best of all he personally delivered the car to my doorstep… I live at lands end Cornwall.

I can’t not thank you guys enough, look forward to our next upgrade.

Having never purchased a car without physically seeing it we were very apprehensive. Will and Richard took dozens of excellent photos of the car both inside and out . They also did a walk round video . This gave us the confidence to go ahead with the purchase and our car was delivered in person, without fuss today. The condition was as described and we never even had to leave our house! Extremely pleasant people to deal with and would highly recommend them to others.

Further to my previous satisfied review(Nick T) an issue identified after purchase has been resolved immediately. Car collected and returned. Exemplary aftersales care. Highly recommended

Very friendly honest and straightforward would reccomend them again

Sold my car to them. Very efficient, quick and no fuss. I got a fair price too!

Richard made buying a car real easy let me test drive no pushy salesmen at no time was I rushed or pushed into buying the car I would recommend anyone that needs a car try these guys first you won't regret it car came fully valeted to a very high standard and even came with fuel