Parts are great, was even emailed when it came back into stock. Have ordered twice now and picked up parts. On both occasions I’ve had to wait by the counter while the staff finish personal conversati... Toon meer
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Lees wat reviewers zeggen
Really impressed with Barry’s customer service at Eastleigh. My battery had failed still under warranty and it was exchanged with a replacement with no quibble. Would definitely buy from there again.... Toon meer
Parts took ages to arrive , fed ex unable tried to deliver 2 times only one showing in the fed ex app, no way to update the app to add delivery instructions. Gsf live chat only and couldn't reply to e... Toon meer
Always get what I need , I've been able to collect the same day which is important,as I usually leave things to the last minute, really helpful staff and always friendly. It really is the only car par... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are trade specialists but all retail customers can expect a warm welcome from our experienced and knowledgeable staff. We stock a huge range of parts for all makes of car and light commercial vehicles, whether you are looking for original or aftermarket quality, you can be sure of a great parts and great discounts.
Contactgegevens
Units 21-27, The Fort Industrial Park, Dunlop Way,, B35 7AR, Birmingham, Verenigd Koninkrijk
- 0121 626 7971
- help@gsfcarparts.com
- www.gsfcarparts.com
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NOT AS ADVERTISED
This company is advertising a product on eBay with false information.
Here are the basic details.
Product. Yuasa car battery
False information. That this product fits a Nissan Elgrand Vehicle when it does not unless you make modifications to make it fit.
Both eBay and gsf are misleading customers.
There should be a "NO STAR" option
There should be a "No star" option, particularly when dealing with such an unprofessional company.
I ordered 2 items on a next day delivery basis. First item arrived with no issues. After not receiving the second item I contacted them directly, via email and telephone. They advised that the part was coming direct from the supplier, and would take 3 to 4 days. Still no sign of the item 3 weeks later.
Contacted them once more, again via email and phone, this time I was told the item was lost in transit. They stated they would contact the supplier to ensure available stock, and call me back to confirm delivery date.
No call or email for 4 more days.
Phoned again, this time I was told that the delivery address wasn't complete? How could this be correct when the first part had already been delivered 5 weeks earlier??
The agent then stated that there has been a note on the file to say the supplier is now out of stock, since the same date as being told it was lost in transit.
My vehicle has been off the road, but I have been lucky enough not to need it until now. I have now requested a refund, but going by the experience so far and other reviews, I don't hold out much hope.
Very poor service from what once used to be a reputable company.
Great service
Great service and easy collection competitive prices
Really impressed with Barry’s customer…
Really impressed with Barry’s customer service at Eastleigh. My battery had failed still under warranty and it was exchanged with a replacement with no quibble. Would definitely buy from there again. Thanks.
Item ordered had email to collect next…
Item ordered had email to collect next day. Traveled to the branch and it wasn’t going to be there till next day ! Other item was advertised on the website but staff member at branch couldn’t find it said it must be not stocked anymore. Absolutely useless
Great service
Easy to order online, great price for a quality brand, staff very pleasant and helpful.
10 staff, nobody acknowledges your existence
About 10 drivers stood around and only 1 guy on the till. Guy on the till is friendly but busy. None of the other guys even acknowledge you are there waiting to be served, let alone actually serve you themselves.
Adblue product was rubbish. Couldn’t even screw the funnel onto it. Asked the guy to help, he also couldn’t. Tried a new box, the same. I asked and the guy and he Offered a funnel but it was too big. He did try and help me so thanks to him. Took the product anyway and had to pour it into the old adblue bottle I had. Eurocarparts much more friendly and helpful
helpfull thanks
Supplied the wrong part, No response
Supplied the wrong part or faulty part. Theres no way to contact customer support besides an online form, they have no phone number and nobody answers live chat on the website.
No response to the customer service form either so far, so I'm £200 down and have a useless part a week later, and my car is still off the road.
My reccomendation would be to avoid, there's no customer service. Buy from somewhere that appreciates customers, It's time we started to vote with our feet
Been waiting for a refund for coming up…
Been waiting for a refund for coming up on 2 months. As the website suggested the wrong thing. Apparently it’s been forwarded to manager twice but still I haven’t heard anything
Been using them locally for a while and…
Been using them locally for a while and nothing to say.
This last time I ordered a few things online and, when I noticed it was taking too long to be delivered, I contacted them just to be told they don't deliver to my postcode ( Portadown -Nothern Ireland)
And only then they started the refund process.
I gave the dude my order and he had it…
I gave the dude my order and he had it ready in three or four minutes. No waiting
Had to give 1 star as couldn't give 0…
Had to give 1 star as couldn't give 0 ordered for home delivery said would be in 2/3 days on day 5 got message saying request for refund had been received I NEVER REQUESTED REFUND?
Paid online to pickup when got there…
Paid online to pickup when got there wrong part … listed wrong on there website was excuse took 3 days to get money back as they did not have part in stock (bmw x3brake pads)
Great service
Great service, quick next day pick up. Polite, friendly and informative staff.
Easy site to order from and informed of…
Easy site to order from and informed of by text when ready to collect - nice friendly helpful staff on collection.
Always good prices and availability
Always good prices and availability. I use the welling branch and you can always count on Steve giving great service and a warm welcome. He has been there years and deserves a raise.
Right parts every time. Always willing to help you get the…
Always willing to help you get the right part great knowledge base
Excellent service
Excellent service. Reasonable prices. Friendly staff. Recommend
I ordered online they sent most of my…
I ordered online they sent most of my things but left out my break pads I contacted them for days to get no response at all fair pricing but rubbish customer service! And not got my money back despite my many messages to them. Absolutely shocking service robbers I want my refund for the part I didn’t get! FRONT BREAK PADS GOLF!
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