Just bad, avoid online orders! On the Wednesday I placed and paid for an online order for Ferodo brake discs and pads. Heard nothing by the following Monday so I rang them, starting second in the call... Toon meer
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Lees wat reviewers zeggen
Really impressed with Barry’s customer service at Eastleigh. My battery had failed still under warranty and it was exchanged with a replacement with no quibble. Would definitely buy from there again.... Toon meer
Always get what I need , I've been able to collect the same day which is important,as I usually leave things to the last minute, really helpful staff and always friendly. It really is the only car par... Toon meer
Parts took ages to arrive , fed ex unable tried to deliver 2 times only one showing in the fed ex app, no way to update the app to add delivery instructions. Gsf live chat only and couldn't reply to e... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are trade specialists but all retail customers can expect a warm welcome from our experienced and knowledgeable staff. We stock a huge range of parts for all makes of car and light commercial vehicles, whether you are looking for original or aftermarket quality, you can be sure of a great parts and great discounts.
Contactgegevens
Units 21-27, The Fort Industrial Park, Dunlop Way,, B35 7AR, Birmingham, Verenigd Koninkrijk
- 0121 626 7971
- help@gsfcarparts.com
- www.gsfcarparts.com
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Had to give 1 star as couldn't give 0…
Had to give 1 star as couldn't give 0 ordered for home delivery said would be in 2/3 days on day 5 got message saying request for refund had been received I NEVER REQUESTED REFUND?
Paid online to pickup when got there…
Paid online to pickup when got there wrong part … listed wrong on there website was excuse took 3 days to get money back as they did not have part in stock (bmw x3brake pads)
Great service
Great service, quick next day pick up. Polite, friendly and informative staff.
Easy site to order from and informed of…
Easy site to order from and informed of by text when ready to collect - nice friendly helpful staff on collection.
Always good prices and availability
Always good prices and availability. I use the welling branch and you can always count on Steve giving great service and a warm welcome. He has been there years and deserves a raise.
Right parts every time. Always willing to help you get the…
Always willing to help you get the right part great knowledge base
Excellent service
Excellent service. Reasonable prices. Friendly staff. Recommend
I ordered online they sent most of my…
I ordered online they sent most of my things but left out my break pads I contacted them for days to get no response at all fair pricing but rubbish customer service! And not got my money back despite my many messages to them. Absolutely shocking service robbers I want my refund for the part I didn’t get! FRONT BREAK PADS GOLF!
Very rude aftersales service from…
Very rude aftersales service from online support
Painful return process
I shouldn't have to chase you for a refund for a returned item...
I was messaged my item would be ready…
I was messaged my item would be ready for collection at 11:15. I turned up at 11:15 and was told that they wouldn’t have it until after 2:30 because it was still at the Bradford depot and I could pick it up from there.So when I got there they had the part but told me they couldn’t sell me it but I could order it online with them. The part was on the counter in front of me but told I would have to wait about 45 minutes for them to process the order
i had click and collect items.I waited…
i had click and collect items.I waited along time as the guy serving me said he couldnt find the parts in the warehouse
Great service
Ordered and collected new wipers in 10 minutes, decent price and friendly staff in Bridlington branch 👍
Great prices and parts
Great prices and parts. Sometimes can take a while to be seen to as most staff seem to be hidden in the office behind the counter but otherwise brilliant.
Absolute shambles
Absolute shambles.
Ordered a wing mirror on Friday as it said I could collect after 10am Saturday (next day).
Same part elsewhere is under £50 but was happy to pay their price of £75 for speed.
Went after 10am. It hadn’t arrived. Try again Monday.
Went back Monday. Yep, you guessed it. It hasn’t arrived.
Nobody had the courtesy to pick up the phone or email me to tell me my order still wasn’t there, and the store had no idea when it may arrive. Pointless offering next day if you can’t meet it, the can’t meet it again.
Lady on the counter was apologetic but said online is nothing to do with them. I’ll never use the store again, regardless. Cancelled the order and got one online 2 days later for £50.
Save yourself the hassle and find a different company.
1 star for getting the refund in a reasonable time.
Staff at Widnes couldn't find my item…
Staff at Widnes couldn't find my item even though it was actually in stock and had received an email informing me of it's arrival. Had to make a second trip to be greeted with the same response but in fact they just hadn't looked
It's very efficient the staff are very…
It's very efficient the staff are very friendly as well as professional i like the personal touch how they call you by your first name while serving you nice touch
regards Rob
Competitive pricing and availability of…
Competitive pricing and availability of parts. Quick turn around from ordering to collection or delivery if required. All parts were correct fitment.
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