Bonnie was on time, very friendly, knowledgeable of our area and recent sales of local properties. There was no sale pitches just to the point of actuall costs depending on what package we decided to... Toon meer
Bedrijf heeft geantwoord
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Astoundingly excellent. I have worked with some very poor estate and letting agents in the past and Hannels show themselves to be a cut above the rest. They keep you informed every moment, and work in... Toon meer
Bedrijf heeft geantwoord
Very slow start after making it clear I was out to sell… I had found a property and my sale was dependent on securing… Steve who valued and took photos was lovely… But then the processes in pl... Toon meer
Bedrijf heeft geantwoord
Steven was really nice. He was knowledgeable, gave clear information and sound advice. He was courteous and understood our situation. I would recommend his and, when we are ready to sell feel Hann... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re Hannells – an award-winning, family-run estate and lettings agency proudly serving the people of Derby since 2003. With six friendly, local branches and a dedicated lettings office, we’re here to make moving home a genuinely enjoyable experience. From free valuations, sales and auctions, to mortgages, solicitors, insurance and lettings – we offer everything under one roof, all delivered by a team who truly care. What makes us different? We treat our customers as people, not numbers. That personal touch, combined with local knowledge and a real passion for what we do, has helped us become Derby’s top-selling agent year after year. With thousands of five-star reviews and many national awards under our belt, we’re incredibly proud of the trust our community places in us – and we work hard to give back through local events and charity support. If you’re thinking of moving, we’d love to help you have a truly positive, personal and memorable experience.
Contactgegevens
Verenigd Koninkrijk
- www.hannells.co.uk
Book Your Free Sales Valuation Here!
4,8
Uitstekend
861 reviews
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Heeft 92% van zijn negatieve reviews beantwoord
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Jo made me feel at ease..she explained…
Jo made me feel at ease..she explained the whole procedure, checked I understood it and wrote down what I needed to do.
4 augustus 2026
Antwoord van Hannells
Hi Karen!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to see that Jo made you feel at ease, taking the time to explain the whole process and making sure you understood. The team pride themselves on delivering a top service and Jo in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope that we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Was a lovely experience meeting Steve……
Was a lovely experience meeting Steve… he’s very knowledgeable and made us feel completely at ease.
1 augustus 2026
Antwoord van Hannells
Hi Kirsty!
Thank you for your review of your valuation experience with Steve and the Allestree sales team.
We're pleased to see that you found Steve knowledgeable, that he made you feel at ease and that overall it was a lovely experience. The team pride themselves on delivering a top service and Steve in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope that we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
The staff where helpful and suportive,
3 augustus 2026
Antwoord van Hannells
Hi Lisa!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you found them to be helpful and supportive throughout your sale. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We wish you all the best in your new home and hope we can be of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
We would absolutely recommend this company to anybody considering selling their home.
From the initial encounter when valuing the house to updates through the whole process the team have been really helpful,supportive and professional.
3 augustus 2026
Antwoord van Hannells
Hi Marguerita!
Thank you for your review of your moving experience with the Chellaston sales team.
We're pleased to see that from start to finish you found the team to be helpful, supportive and professional. They pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We wish you all the best in your new home and hope we can be of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Professional.
Very professional ,friendly and approachable.
Everything they did was helpful to us as sellers, and constantly kept us informed.
The staff in particular Lorna and Barney as well as the person who did the initial valuation and the photographer were a credit to your company.
All the shop staff also deserve a mention.
3 augustus 2026
Antwoord van Hannells
Hi Mr Burnside!
Thank you for your review of your moving experience with Lorna, Barney and the Chaddesden sales team.
We're pleased to see that you've found them to be professional, friendly and approachable. The team pride themselves on delivering a top service and both Barney and Lorna in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we wish you a smooth and steady journey towards exchange and completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Sale of bungalow
Fantastic from start to finish.
Regularly keeping me up to date on the process.
Friendly staff that are always on hand to help if I had a query.
I would have no hesitation in using Hannells in the future.
3 augustus 2026
Antwoord van Hannells
Hi Nigel!
Thank you for your review of your moving experience with the Allestree sales team.
We're pleased to see that you found them to be fantastic from start to finish, keeping you up to date and always being on hand to help. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Tomasz!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you've been happy with the service provided so far during your purchase. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope you're looking forward to your new home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
I asked hannells to recommend a…
I asked hannells to recommend a conveyancing solicitor and accepted their recommendation.
They did not inform me that they would receive a fee of £250 if I accepted their recommendation and this be added to my fee from the conveyancing solicitors.
3 augustus 2026
Review zonder uitnodiging
Rebecca was very pleasant
Rebecca was very pleasant, informative, helpful & understanding of what we are looking for.
2 augustus 2026
Antwoord van Hannells
Hi Eileen!
Thank you for your review of your valuation experience with Rebecca and the Chellaston sales team.
We're pleased to see that you found Rebecca to be pleasant, informative and helpful. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. The team are looking forward to finding a buyer and getting you moved!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Rebecca was professional and friendly
Rebecca was professional and friendly, and very easy to talk to.
31 juli 2026
Antwoord van Hannells
Hi Mr Hook!
Thank you for your review of your valuation experience with Rebecca and the Chellaston sales team.
We're pleased to see that you found Rebecca to be professional, friendly and easy to talk to. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further assistance should you decide that now is the right time to get the property on the market.
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Thanks Olivia…
The experience was great because Olivia put all my concerns to rest. You were recommended and lived up to expectations. Thank you
29 juli 2026
Antwoord van Hannells
Hi Hart!
Thank you for your review of your valuation experience with Olivia and the Lettings team.
We're pleased to see that the experience was great and that Olivia was able to put all your concerns to rest. The team pride themselves on delivering a top service and Olivia in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the right time to get the property let!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Clive!
Thank you for your review of your valuation experience with Oliver and the Littleover sales team.
They pride themselves on delivering a top service and will be delighted to seed that you've given them top marks and found it to be a nice, personal visit.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent service from start to finish
Excellent service from start to finish, highly recommend
29 juli 2026
Antwoord van Hannells
Hi Nicola!
Thank you for your review of your moving experience with the Littleover sales team.
We're pleased to see that you felt the service you received was excellent from start to finish. The team pride themselves on being the best at what they do and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks for trusting us with the sale of your property. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent prompt service
Excellent prompt service , very friendly and professional staff .
29 juli 2026
Antwoord van Hannells
Hi there!
Thank you for your review of your valuation with Bonnie and the Mickleover sales team.
We're pleased to see that you found them to be friendly, professional and that the service was excellent. The team pride themselves on being the best at what they do and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks for inviting us to provide you with a valuation and we hope we can be of further service to you whenever you decide the time is right to get the property on the market!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
EXCELLENT KNOWLEDGE OF THE MARKET
EXCELLENT KNOWLEDGE OF THE MARKET
PROFESSIONAL ATTITUDE
LISTENED TO MY SITUATION
29 juli 2026
Antwoord van Hannells
Hi Paul!
Thank you for your review of your valuation experience with Bonnie and the Allestree sales team.
We're pleased to see that you found Bonnie to be professional, had excellent knowledge of the local market and that she listened to your situation. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent service
Excellent service, communication and updates throughout the process . Friendly professional staff , nothing was too much trouble -thank you .
29 juli 2026
Antwoord van Hannells
Hi Andrea!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you found the service to be excellent with great communication throughout and that you found the team to be professional and friendly. They pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks for trusting us with the sale of your property and we hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
They were very professional and a…
They were very professional and a friendly aproach ,provided all the information i asked for,and explaned everything clearly.
28 juli 2026
Antwoord van Hannells
Hi Scotty!
Thank you for your review of your valuation experience with Jo and the Chaddesden team.
We're pleased to see that you found them to be professional, friendly and provided all the information you needed. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks for inviting us to provide you with a valuation and we hope we can be of further service to you whenever you decide the time is right to get the property on the market!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Very professional throughout from the…
Very professional throughout from the pictures taken to show what the house was like right up to the exchange day.
27 juli 2026
Antwoord van Hannells
Hi Lee!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you found them to be very professional from the start to the finish. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
The valuer
The valuer. Steve was great. He arrived on time. Very experienced and approachable. Not only did he value our house, he also valued my mum's house. Nothing was too much trouble. Hope to eventually go ahead using hannells to sell both properties.
25 juli 2026
Antwoord van Hannells
Hi Graham!
Thank you for your review of your valuation experience with Steve and the Chaddesden team.
We're pleased to see that you found Steve to be punctual, experienced and approachable, with nothing be too much trouble. The team pride themselves on delivering a top service and Steve in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you when the time is right to get moving with either/both of your properties!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Antwoord van Hannells
Hi Neal & Jacqueline!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to see that you found Jo to be friendly, professional and knowledgeable. The team pride themselves on delivering a top service and will be delighted to see your comments.~
On behalf of everyone here at Hannells, thank you for instructing us with the sale of your property. The team are looking forward to finding a buyer and getting you moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
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