Visited this store a couple of weeks ago and, despite it being extremely busy with only two staff working on a Saturday morning, the team handled everything brilliantly. Charlotte, who assisted... Toon meer
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Lees wat reviewers zeggen
First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... Toon meer
Fantastic helpful friendly staff. Was seen within minutes of entering the store and Dyane was really helpful and sorted my holiday really quickly. Got me a great deal on the exact date and hotel I wan... Toon meer
Bedrijf heeft geantwoord
Fantastic place to book a holiday. Lovely friendly staff and plenty of holidays to choose from. Good rates on Travel money too when you've booked. Highly recommended, Broughton Park store
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, Verenigd Koninkrijk
- 01244455791
4,9
Uitstekend
2K reviews
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Very accommodating
The staff at Broughton were so accommodating for me and my 1 year old daughter, very friendly! Thank you so much!
17 juni 2026
Antwoord van Hays Travel - Broughton
customer,
We're so glad our team provided excellent service to you and your daughter. Thank you for your kind words!
Kind Regards
Hays Travel
She was very helpful ,and give us all…
She was very helpful ,and give us all information we ask for,
16 juni 2026
Antwoord van Hays Travel - Broughton
Keith Worthing,
We are so pleased we could assist you with all your questions. Thank you!
Kind Regards
Hays Travel
The staff were all very helpful and…
The staff were all very helpful and welcoming. The booking process was clearly explained and we didn't feel rushed or pressured. We were extremely impressed with the service we received and it took away the stress of booking a holiday.
11 juni 2026
Antwoord van Hays Travel - Broughton
Christine ,
Thank you for your wonderful feedback! We are so pleased to hear that our team made your booking experience stress-free and positive.
Kind Regards
Hays Travel
very good as useal no complainets
14 juni 2026
Antwoord van Hays Travel - Broughton
George,
We appreciate your kind words. We're glad to consistently meet your expectations.
Kind Regards
Hays Travel
Very helpfull everything explained went…
Very helpfull everything explained went out of their way to help
14 juni 2026
Antwoord van Hays Travel - Broughton
MERFYN EDMUNDS,
We're delighted to hear we could assist you so thoroughly. Thank you for your kind words.
Kind Regards
Hays Travel
Lady was lovely who helped us
6 juni 2026
Antwoord van Hays Travel - Broughton
Rachel Woods,
We appreciate your kind words. We are so glad we could help.
Kind Regards
Hays Travel
Drink offered early in conversation and…
Drink offered early in conversation and taken! Quite a lot to sort out making two separate cruises but handled with patience and good humour. My hearing problem can cause some difficulty at times but we managed it! Credit Emilia for making it worth while.
28 mei 2026
Antwoord van Hays Travel - Broughton
David
We're so happy you enjoyed your experience with us! We appreciate your kind words about our team's patience and good humor in assisting with your cruise arrangements.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Broughton
Mr and Mrs Flavell,
We appreciate your kind words. We're glad we could assist you!
Kind Regards
Hays Travel
Wonderful service friendly staff always…
Wonderful service friendly staff always ready to serve you & also always can come up with an alternative solution. Amazing.
12 juni 2026
Antwoord van Hays Travel - Broughton
Yvonne,
We're so glad you had such a positive experience with our friendly staff and service. Thank you for your kind words!
Kind Regards
Hays Travel
Daniel was very helpful and didn’t rush…
Daniel was very helpful and didn’t rush or try to pressurise us. The whole experience was a delight!!
11 juni 2026
Antwoord van Hays Travel - Broughton
customer P & B Sadler,
We're so pleased you had a delightful experience and felt no pressure. Thank you for your kind words!
Kind Regards
Hays Travel
I explored a few different shops but…
I explored a few different shops but Natalie was the one who stood out above the rest. She made me feel at ease with my multiple questions and asked her colleagues in the shop when she knew they could answer, this gave me reassurance I was booking with the right company
10 juni 2026
Antwoord van Hays Travel - Broughton
Kelly
We are so pleased to hear that our team made you feel at ease and provided such excellent service. Thank you for your kind words.
Kind Regards
Hays Travel
Always very helpful staff
Always very helpful staff, so friendly and efficient .
Both Ceri and Liam were marvellous
10 juni 2026
Antwoord van Hays Travel - Broughton
Susan,
We're so glad our team provided you with excellent service. Thank you for your kind words!
Kind Regards
Hays Travel
Antwoord van Hays Travel - Broughton
Phil J,
We appreciate your kind words. We are so pleased to hear your experience was positive.
Kind Regards
Hays Travel
Have booked many holidays at Broughton…
Have booked many holidays at Broughton Hays girls all professional, polite & swift if you know where you want to go.
9 juni 2026
Antwoord van Hays Travel - Broughton
Mr Ian Hybner-Bebbington,
Thank you for your wonderful feedback! We are so pleased to hear you consistently have great experiences with us.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Broughton
F Taylor,
We're so glad our team provided such friendly and helpful service. Thank you for your kind words!
Kind Regards
Hays Travel
Great service
The customer rep, Emalia, was very friendly and really helpful explaining the options. The whole process was very smooth and easy.
6 juni 2026
Antwoord van Hays Travel - Broughton
Kevin
We're so pleased we could make your experience smooth and easy. Thank you for your kind words.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Broughton
Carolyn
We're delighted you found our team helpful and booking easy. We appreciate your kind feedback.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Broughton
Andy,
We are so pleased to hear about your positive experience. Thank you for your kind words!
Kind Regards
Hays Travel
The girl that dealt with us was very…
The girl that dealt with us was very professional and polite she got us a great deal and you should be proud of her
4 juni 2026
Antwoord van Hays Travel - Broughton
John
We're so glad to hear about your positive experience and appreciate your kind words. Thank you!
Kind Regards
Hays Travel
Antwoord van Hays Travel - Broughton
Paula
We are so pleased to hear this!
Kind Regards
Hays Travel
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