Hays Travel - Carlisle Reviews 

Liv is as very helpful and patient and after a little while we narrowed down the hotels we liked before actually booking. The process was simple and would recommend Hays Travel

Claire in Carlisle Branch is brilliant! We are always confident that our holiday booking is in safe hands! Thank you Claire🥰

Friendly staff, easy to book, great service.

Everyone was helpful, but usually i book with Lucy, we have a good relationship and I trust Lucy, I have had a few problems in the past which Lucy sorted out for me with no problems and she kept in touch with me. Overall, a great team

I dealt with Olivia (Liv) who was lovely and very helpful. When I told her what I needed, she went out of her way to make sure she found it and then explained everything about it and then made sure we were checked in properly as I’m not good with tech!
On the whole it was excellent service. Well done 👍

Rachel at Carlisle is very efficient and takes time to book the best holiday that she can for us. She always makes the experience an exciting start to all of our holidays. All of the staff are professional and very courtious.

We’ve always used Hays travel for our cruise holidays, very well organised staff.

When I rang up a lady called Olliva answered the call. She was polite. Understanding what we wanted. She came up with what we were exactly looking for

Extremely helpful, knowledgeable staff. Made the experience a pleasure. Thank you Claire

Helpful, friendly, polite operative.
Efficient booking process.

Extremely helpful and detailed assistance throughout booking experience with both Bethan & Hayley.

We went to check out a cruise we had seen advertised. Martin established all our requirements and found us the perfect cabin at a great price, including coach travel to and from the cruise. Excellent service.

Extremely helpful and friendly staff. We would recommend anyone to book a holiday at Hays Carlisle. First class service as usual.

Hayley was exceptional in every way, finding us the perfect holiday to suit our requirements. The process was simple and straight forward. There was even an interactive game to entertain my 3 year old whilst we were getting the holiday booked. Would highly recommend!

Claire made my booking for a last minitue holiday such a good experience .She went above and beyond to help me find the right holiday at the right price ,as i have used often in the past she know exactly what i am looking for .nothing is too much trouble ,she is friendly and knowledgeable . I am genuinely pleased with the final choice I made with her help. I highly recommend Claire.

Martin was very helpful and found my last details with my friend which made the booking quick and straightforward.

Nice friendly reception , and helpful staff

I would like to thank Jess for her excellent customer service while helping me book my cruise holiday. She was friendly, professional and extremely helpful throughout the whole process. She took time to answer all my questions and explained everything clearly and made sure I found the perfect cruise for my needs. Her knowledge and attention to detail made the booking process smooth and stress free. I’m am looking forward to going on my holiday after all the information she provided and will definitely be booking a holiday again in the future.

Hi.,It was Conducted very Quickly and easily with fortunately my having to Do the Money transfer away from the Shop equally easy and rapid.That is because the handling of the Money transfer was by a very rapid Fast Payment,Partly the ease of it all was because the Shop was relatively quiet and the Woman handling my Booking was only dealing with a Customer when I returned after 20 Minutes the second time to Pick up the formal Booking Confirmation.Actually,I printed out your Confirming Email on my return and it is in the Cupboard File with the formal Confirmation. James