My friend and I visited your branch in Carlisle and were seen by Lucy. I cannot commend her highly enough. She was very helpful giving us lots of advice and information and various permutations a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very good staff get on with all of them very well and we can usually have a good laugh and come out with a holiday to look forward to shame hays was not in penrith you'd clean up we have no one any go... Toon meer
Bedrijf heeft geantwoord
The knowledge and experience shown by Claire helped to guide us towards an excellent choice of hotel in Sorrento. She informed us that it was actually possible to fly out from Newcastle Airport, wh... Toon meer
Bedrijf heeft geantwoord
Assisted by Claire to book P&O cruise which would meet all our needs including transport to Southampton. Found Claire very knowledgeable able to ensure cabin and deck requirements met also at a great... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
13-15 English Street, CA3 8JW, Carlisle, Verenigd Koninkrijk
- 01228264653
5,0
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Carlisle
Thank you again for booking with us instore, it is always a pleasure!
Kind regards
Martin & Team
We always feel confident to book…
We always feel confident to book through Hays. Have done for years. If anything goes the slightest bit wrong they do everything to help you so that you have a trouble free holiday. It feels very reassuring. Claire at Hays in Carlisle gets us the best deal she can every time. She's amazing.
9 juni 2026
Antwoord van Hays Travel - Carlisle
Thankyou so much for your lovely comments and for booking with us again - We really do appreciate your loyalty. It is always a pleasure to help with your holiday plans.
Kind regards
Claire
Once again hassle free booking
Once again hassle free booking,
Big thank you to Claire great service,
thanks hays travel 👍👍
16 juni 2026
Antwoord van Hays Travel - Carlisle
Thanks again for booking with us and for your kind comments, it is always a pleasure to help.
Kind regards
Claire
Martin is so knowledgeable and so clued…
Martin is so knowledgeable and so clued up. He is great to deal with, and a credit to your company
13 juni 2026
Antwoord van Hays Travel - Carlisle
Thanks so much for your kind words and for booking your holiday with us.
Kind regards
Martin
Antwoord van Hays Travel - Carlisle
Many thanks for booking again Karen and your repeat business at Hays Travel
Jess =-)
We find all that staff are friendly and…
We find all that staff are friendly and welcoming. They really made us feel at ease and relaxed. Martin the manager dealt with us and as usual he was helpful and friendly also very patient. We live in crawcrook which is a village in Gateshead area but always is the Carlisle branch . Even the cu of tea I was had made for me was perfect.
14 juni 2026
Antwoord van Hays Travel - Carlisle
Thank you so much for your kind words and for booking your holiday with Hays Travel Carlisle , Martin
Antwoord van Hays Travel - Carlisle
Thank you so much for your kind words and for booking your holiday with Hays Travel Carlisle , Lucy
Excellent service
When we walked into the Travel Agency weren't exactly sure where we wanted to go. They were extremely patient and helpful. Went to great depths to find the various tours available around the dates we gave. And what the various tours included. We are now so looking forward to our holiday. Thank you so much to Claire.
13 juni 2026
Antwoord van Hays Travel - Carlisle
Thank you so much for your kind words and for booking your holiday with Hays Travel Carlisle , Claire
Very efficient and knowledgeable…
Very efficient and knowledgeable service, Martin certainly know his product with great advice.
13 juni 2026
Antwoord van Hays Travel - Carlisle
Thank you so much for your kind words and for booking your holiday with Hays Travel Carlisle , Martin
Antwoord van Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
Phoned hays in Carlisle looking for a…
Phoned hays in Carlisle looking for a last minute break to a specific resort, gave our request to Jessica and within an hour she came back with a perfect option for us which we promptly booked, we are so looking forward to it so want to thank her and the company for an excellent experience.
12 juni 2026
Antwoord van Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Jess
Hayley was great
Hayley was great. Knowledgeable and offered lots of advice. The staff are all friendly, and the booking process went smoothly for our large family holiday flying from different airports.
5 juni 2026
Antwoord van Hays Travel - Carlisle
It was a pleasure booking your family holiday for you.
Thank you for the kind review
Hayley
Antwoord van Hays Travel - Carlisle
a pilmer,
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel
Very happy couple
Absolutely the best Claire of Carlisle did everything for us even booked our car to stay at airport which we didn't know she could.We came out knowing everything was booked soooo happy.Linda Armstrong.
11 juni 2026
Antwoord van Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Claire
Dealing with people that no wot there…
Dealing with people that no wot there doing great service
4 juni 2026
Antwoord van Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
Usual excellent service.
As usual the advice, help, knowledge and friendliness from staff made booking the holiday I wanted seemless, and I was able to book the holiday we wanted in no time. The coffee was an added bonus! Thanks again to Jess for sorting it, again!
10 juni 2026
Antwoord van Hays Travel - Carlisle
Many thanks for your kind words and repeat business Peter, It's always a pleasure booking your trips
Jess =-)
Martin was very helpful,
9 juni 2026
Antwoord van Hays Travel - Carlisle
Thank you for booking again and your kind review.
Kind Regards
Martin
Antwoord van Hays Travel - Carlisle
Thanks for your review. It was a pleasure to book your holiday and I look forward to helping you in the future. Thanks again Rachel
Antwoord van Hays Travel - Carlisle
Thanks for your kind review, it was a pleasure to book your holiday. I look forward to helping you in the future. Thanks again Rachel
All the staff very knowledgeable and…
All the staff very knowledgeable and super friendly always fantastic!!
7 juni 2026
Antwoord van Hays Travel - Carlisle
Thanks for your kind review. It is always a pleasure to book your holidays. Thanks again Rachel
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.