Hays Travel - Carlisle Reviews 

Very knowledgeable and helpful, hassle free and happy with Bethan’s approach and eye for detail.

We always book our holidays through Hays in Carlisle. They are always very knowledgeable about destinations, hotels and facilities. The current booking was no exception with friendy and helpful service as always.

Thanks.

The staff in Carlisle are absolutely amazing so friendly and 10/10 for knowledge!!A big shout out to Jess who is so knowledgeable well done

The Carlisle branch provide exemplary service. Friendly and efficient. Honest helpful advice . Our agent Claire went the extra mile to make sure all the details of our booking were covered. Thankyou

Excelent service so far from Claire, she is engaging and very polite.
I would recommend Clair if you are looking for holidays.
All documents received promptly as well.

The young girl on the desk was very helpful and pleasant. We were offered a lovely cup of coffee too. She helped us through the process of booking and booked us in the car park at Newcastle too.

Very friendly customer service advisor, who took her time to find the holiday which I wanted.
She made sure I had everything I needed for my journey to the hotel I requested and back to the airport.
She also sorted out my airport parking.
Her name is Rachel and works at the Carlisle branch.
I will definitely book all my holidays there from now on.

Rachel was brilliant. Patient and helpful. Can’t wait for our cruise next year and feel happy that it’s all under control.

A most delightful young lady
Lucy is a very helpful knowledgeable lady who explains everything and tries very hard to assist you in anyway she can.

Staff. Lucy at the Carlisle branch was lovely and friendly even remembered me when I went in the next week. Service was brilliant.

Liv was very helpful she found us exactly what we were looking for she answered all our questions a very pleasant experience

We received first class service from Liv getting all the help and information we needed. We then went ahead and made a booking. Will use Hays again in the future with out hesitation.

It was a pleasure booking with Martin thankyou so much

Knowledgable and great service. Always very helpful and attentive.

Bethan and jess went the extra 100 miles fir me and family absolutely brilliant,patient and found perfect holiday

Excellent service, staff very helpful and made it easy to find and book the trip that we wanted at short notice.

Very helpful staff. The lady who booked our holiday was brilliant 👏

Claire was as always good at searching out what we wanted and advising us. Thanks Claire.

Claire was the agent I went to after being greeted by a warm and welcoming smile.
She took time to ask questions about what location and type of holiday I wanted and my budget.
This was very important to me as then she had scaffolding to build on and I could be honest and trust her to find appropriate places to go and stay.
She also used her personal experience to give me a real flavour of Guernsey.
The booking process was smooth and transparent throught and Claire even phoned the Holiday company to ask about details not on their website.
Another lady went to get a brochure and that was excellent as remembering the details becomes onerous as one gets older.
Claire also gave me links for the appropriate web sites to visit and research the things to do and see.
The holiday was booked and all the financial details discussed ,all in all an excellent experience .
Thanks to everyone.