Hazelton's Canada Reviews 

1.216
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Delivery was well done and the selection of items were perfect for my dad. Sometimes a little gift basket goes a long way, especially when gifting for the man who has it all! Very thoughtful - thank y... Toon meer

Beoordeeld met 1 van de 5 sterren

Everything was substituted nothing matched what I ordered not the colour not the item - their attitude was unapologetic confrontational and unhelpful . They cited Policy contradicting the FAQS page.... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything went smoothly from the time of order and the delivery. May I suggest that you have a gift basket which includes a bottle of wine and maybe 2 bottles of beer. My daughter-in-law likes wine... Toon meer

Beoordeeld met 5 van de 5 sterren

Hazelton's has a great selection of gift options at every price point. The gift baskets/arrangements make me proud to send and are impressive to receive. The ordering process and ability to substitu... Toon meer

Bedrijfsgegevens

  1. Eten, drinken en tabak

Geschreven door het bedrijf

Gift baskets shipped Across Canada, USA. Local customers since the 1980s.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 5% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(1.216)

381 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

We appreciate the curated offering…

We appreciate the curated offering available through Hazelton's. The app suggested high quality items and allowed us to add extras, as desired. The recipient called us and text a photo of the gift basket (more than the usual email of thanks). The basket went to a rural address in Manitoba and was received within a week. Easy to use and impactful giving.

30 maart 2026
Review zonder uitnodiging
Logo Hazelton's Canada

Antwoord van Hazelton's Canada

Thank you for such a thoughtful review! We’re delighted to hear you enjoyed the curated selection and the flexibility to add extras. We’re also glad everything arrived smoothly, even to a rural location. We truly appreciate your support and look forward to helping you again.

Beoordeeld met 5 van de 5 sterren

Ordering on line straight forward and…

Ordering on line straight forward and easy to complete. Arrived in the expected period of time. The recipient was very impressed.
Overall a great experience and a quality product.
I will definitely refer and use when needed in the future!
Thanks for the excellent service!

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buying here is a terrible experience

Buying here is a terrible experience, they always look bad.
Last year I bought a birthday gift and one of the liquids was almost empty. I made the complaint a couple of times and they NEVER responded or apologized (I paid for a new and complete product and it arrived almost empty, a total lack of respect).
Believing it was an isolated incident, I bought a birthday gift again and it never arrived at the indicated address. When I made the claim they told me that I was the one who had to coordinate the delivery with the courier company, or I myself had to go to the courier company to claim it, something totally illogical considering that I do not live in Canada. a complete violation of the customer considering that I paid for a service that included home delivery. Terrible experience and service. Shopping here is a nightmare.

29 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly Recommend Hazelton's Online Gift Giving Service!

From first visiting the site to the delivery of our gift, this was an amazing experience.

The site is user friendly and offers a tremendous variety of goodies that are sure to suit your budget and your recipient.

Ordering was easy, peasy and the delivery was right on time. Our out-of-province friend was thrilled to receive it!

19 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered a wine cheese and other snacks…

Ordered a wine cheese and other snacks sorta basket for a co-worker and it was absolutely lovely! Had it delivered to my house first for quality control because the online reviews stated they got stuff they didn't order and it wasn't what they thought but they definitely got my order correct and very quickly too! I will absolutely do that again!! Thank you 😊

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Paying with Wise

Paying with Wise : It didn't have my bank so my husband had to open a new account with his bank.
The gifts: Some things were switched out/not included in the basket and I did not receive any emails updating me with the changes.

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed.

Very disappointed.
This company does not deliver what is advertised on their website. They charge premium prices but ship items that are completely different from what you ordered.

In my case, I paid for a nice wooden barrel and received a cheap basket instead. When I contacted them, they told me they can substitute items as they wish — which is unacceptable.

This feels misleading and unprofessional. I would not trust this company again.

21 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service and delivery 👏

Excellent service and delivery 👏

13 maart 2026
Review zonder uitnodiging
Logo Hazelton's Canada

Antwoord van Hazelton's Canada

Hi,thank you so much for taking your time to leave a review. We truly appreciate it. We hope to see you again.

Beoordeeld met 5 van de 5 sterren

Sympathy Basket for a Friend

Sympathy Basket for a Friend.
My friend lost her mother. The basket was full of treats wine and beer. My friend was totally amazed with everything in the basket. Her and her husband loved it.
It was delivered on the date I asked it to be which is a big plus. The basket was a hit. I will order from there again.

14 maart 2026
Review zonder uitnodiging
Logo Hazelton's Canada

Antwoord van Hazelton's Canada

Thank you so much for your thoughtful feedback. We’re truly sorry for your friend’s loss, and we’re honored that you chose us to send a gift during such a difficult time. We’re glad to hear the basket was well received and brought some comfort, and that it arrived right on the requested date. Your kind words and support mean a lot to us, and we look forward to seeing you again.

Beoordeeld met 1 van de 5 sterren

terrible experience-avoid this service

This was an absolutely terrible experience. We ordered a birthday gift for our daughter, and they completely failed to deliver it on such an important day. It ruined an important once-a-year celebration and caused a lot of unnecessary stress and disappointment. To make matters worse, they refused to issue a full refund. This is dishonest and feels like a complete scam. Completely unreliable and not to be trusted.
I strongly warn others — do not risk using this service

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Baby Girl bike diaper cake

The purchase and ship process was so easy. It came quickly and was packaged perfectly. It arrived earlier than expected. I bought a girl bike diaper cake and it was amazing. I will certainly be buying from here again.

9 maart 2026
Review zonder uitnodiging
Logo Hazelton's Canada

Antwoord van Hazelton's Canada

Hi Carmen, thank you so much for your wonderful feedback! We’re delighted to hear that the ordering and shipping process was easy, and that your gift arrived quickly and even earlier than expected. It’s great to know the bike diaper cake was a hit and arrived perfectly packaged. We truly appreciate your support and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Hazelton's put tears in the eyes of the…

Hazelton's put tears in the eyes of the recipient of our gift to them! I picked the wine and chocolate collection barrel and added on a few extras. They were a well curated ensemble and the presentation was well cared for. I definitely recommend Hazelton's for the discerning pallet!

4 maart 2026
Review zonder uitnodiging
Logo Hazelton's Canada

Antwoord van Hazelton's Canada

Hi Julie, thank you so much for your heartfelt feedback! We’re truly touched to hear that your gift brought such a meaningful reaction to the recipient. Your recommendation means a great deal to us, and we’re honored to be your choice for a memorable gifting.

Beoordeeld met 5 van de 5 sterren

I made a mistake with the shipping…

I made a mistake with the shipping address and I emailed the customer service team and they replied within hours of my order and were able to change the shipping address. And it was on Sunday. I was very relieved and thankful!

8 maart 2026
Review zonder uitnodiging
Logo Hazelton's Canada

Antwoord van Hazelton's Canada

Thank you so much for sharing your experience! We’re delighted to hear our team was able to quickly assist you with updating the shipping address even on a Sunday. We understand how stressful that can be, so we’re glad we could provide some peace of mind. Your kind words truly mean a lot to us, and we appreciate your support!

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