Delivery was well done and the selection of items were perfect for my dad. Sometimes a little gift basket goes a long way, especially when gifting for the man who has it all! Very thoughtful - thank y... Toon meer
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Lees wat reviewers zeggen
Everything was substituted nothing matched what I ordered not the colour not the item - their attitude was unapologetic confrontational and unhelpful . They cited Policy contradicting the FAQS page.... Toon meer
Everything went smoothly from the time of order and the delivery. May I suggest that you have a gift basket which includes a bottle of wine and maybe 2 bottles of beer. My daughter-in-law likes wine... Toon meer
Hazelton's has a great selection of gift options at every price point. The gift baskets/arrangements make me proud to send and are impressive to receive. The ordering process and ability to substitu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Gift baskets shipped Across Canada, USA. Local customers since the 1980s.
Contactgegevens
130 Sparks Avenue Suite 102, M2H 2S4, Toronto, Canada
- 416-837-8811
- customerservice@hazeltons.ca
- www.hazeltons.ca
4,2
Goed
1K reviews
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Very beautiful and timely delivered
Very beautiful and timely delivered, highly recommended.
12 maart 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Hi Sanju, thank you for taking the time to leave a review. We truly appreciate your support and are glad to have had the opportunity to help you in your gifting needs!
The recipient was happy and so was I!
13 maart 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Hi Sanda, we’re so glad to hear that both you and your recipient are happy with the gift! We truly appreciate your support and hope to see you again soon.
Thank you all the way from Oz
Thank you all the way from Oz. The basket of goodies for a birthday treat went over very well for a couple of broke backpackers. So much easier and more affordable than posting from here. It’s great to be able to select what you want in the basket. Easy as!
6 maart 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Thank you so much for your lovely message! We’re thrilled to hear the birthday basket was such a hit and helped treat a couple of backpackers to something special. It’s great to know you found the process easy, affordable, and flexible when selecting the items. We truly appreciate your support and are so glad we could help make their day memorable!
I've initially placed the order for the…
I've initially placed the order for the next day however due to some changes in my plans I emailed their support team with a request for same-day delivery. Thought there's no way that would be possible but their team was supuer supportive and they've arranged it and I'm very thankful!
4 maart 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Thank you so much for sharing your experience! We’re delighted to hear our team was able to accommodate your request for same-day delivery, even on short notice. We sincerely appreciate your kind words and look forward to seeing you again!
Finding alternative online options for…
Finding alternative online options for sending gifts to friends and family for all special occasions is refreshing. I will use Hazeltons going forward and recommend to everyone! 🤗
3 maart 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Thank you so much for your kind words! We’re delighted to be your option for sending gifts to friends and family for all special occasions. Your support and recommendation truly mean a lot to us. We look forward to helping you celebrate many more special moments!
Overall a Good Experience
The concept of handling the gifting and the assortment of items on offer are impressive. The gift package arrived timely. The pricing is decent as well.
One thing though. The substitution of one of the items didn’t go down well with my wife. I raised the issue with customer support but the resolution was less than optimal. With that said, I would still place more orders in the future. Thanks Hazeltons!
26 februari 2026
Review zonder uitnodiging
User friendly web site
User friendly web site. Product is exactly as advertised.
27 februari 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Hi Dan, thank you for your review! We are glad that you found the website easy to use and the products to be as advertised. We hope to see you again.
If I could give a ZERO I would! Product does not arrive as shown on website images. And they don't care
If I could give a ZERO I would!! HORRIBLE - UNACCEPTABLE - WILL NEVER ORDER ANYTHING EVERY AGAIN!!!! PRODUCT NOT AS SHOWN??
Please believe me when I say… the gorgeous very expensive gift that you have chosen on purpose for a loved WILL NOT ARRIVE in the same condition as appears in the perfect picture online. And TRUST ME Hazelton's DO NOT CARE! They have a ‘it’s not our problem’ philosophy.
My Mom, who loves orchids was quite happy to pay the small fortune to send me a gorgeous orchid following a hospital visit – only to have me come home to STALKS – ZERO FLOWERS on the actual orchid! The flowers completely DETACHED (broken off from the plant itself). SO I have a green plant - with no flowers. The orchid flowers laying in the box – ZERO flowers on the actual plant, which Hazelton's take no responsibility for – quite happy for me to accept damaged goods on my end??? An orchid without a single flower actually attached to the plant???
4 maart 2026
Review zonder uitnodiging
Fruit-tastic! Thank you for a wonderful fruit basket!
Thank you for a wonderful fruit basket! It looked fantastic and I sure appreciated your effort! My clients were very happy which made me super happy. Thanks so much!!!
26 februari 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Thank you so much for your kind words! We’re delighted to hear the fruit basket looked fantastic and that your clients were so happy. We truly appreciate your support and look forward to assisting you again.
Ordering from afar
I have placed the order from Australia on line and the feedback from the birthday recipient has been very favourable. This is the second order I have placed with your company and both the receiver and myself, the purchaser, have been very happy.
26 februari 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Hi Carole, thank you for your continued support! We’re so glad to hear that both you and the recipient have been happy with your orders, especially when sending a gift from overseas. It means a lot to know the experience has been smooth and well received each time. We truly appreciate your trust and look forward to assisting you again in the future.
Beautiful Flowers
Beautiful Flowers, Great service (quick responses by the customer service with an issue) fast delivery - very worth every $! I am a fan and advocate.
26 februari 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Thank you so much for your wonderful feedback! We’re delighted to hear you loved the flowers and had a great experience with our service and support team. Your support means a lot to us and we look forward to helping you again!
Avoid
Aside from the additional flowers sent everything in the gift box was an alternative. Most inappropriate was to send alcoholic truffles instead of non alcoholic ones. A coffee press instead of a teapot (an alternative teapot would be reasonable) and cinnamon instead of breakfast tea, added to a total mismash that took all meaning from my gift. In response to my 'valued' feedback the T&Cs were recited along with saying it was rare for everything to be an alternative. Despite initially inferring some recompense for the truffles the standard lines returned. At the least, sending a new box of non alcoholic truffles or chocolate would have been welcomed.
27 februari 2026
Review zonder uitnodiging
The entire process was very…
The entire process was very streamlined, and the response from support was phenomenal
27 februari 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Thank you for your kind feedback! We’re so glad to hear the process felt seamless and that our support team was able to assist you so well. We truly appreciate your support and look forward to helping you again in the future.
Lovely service and well delivered.
12 februari 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Hi John, thank you for your feedback!
If I could give this zero I would
If I could give this zero I would. Didn't deliver package and charging obscene amount for an attempt at delivery. The whole thing is a scam, avoid at all costs.
23 februari 2026
Review zonder uitnodiging
Fantastic 2026 St. Valentine's Day
Fantastic!
The gift arrived on time on a very busy St. Valentine's day (2026). The Nuts and Dried Fruit arrangement on a ceramic display tray was pleasing to my wife and can very much be utilised for a number of other things since the "big day" is now past. Very budget friendly, healthy and memorable her.
13 februari 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Thank you so much for your lovely review! We’re delighted to hear your gift arrived on time during the busy Valentine’s Day rush and that the Nuts and Dried Fruit arrangement was so well received. We truly appreciate your kind words and are so glad we could help you with your gift!
Easy way to bring some cheer
It was very easy to add on to the baskets and my family was very appreciative of the lovely gift
17 februari 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Thank you so much for your kind feedback! We’re happy to hear that adding items to your basket was easy and that your family truly appreciated the lovely gift.
False Marketing
I ordered a gift basket and received a box that’s completely different than what I expected. This was so disappointing. None of the items were in the image that was advertised. This is misleading and false marketing.
14 februari 2026
Review zonder uitnodiging
Great service!
16 februari 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Hi Dank, thank you for your review!
We were so pleased with the basket sent…
We were so pleased with the basket sent to the family. They thought it was perfect.
The process of ordering was easy and we will use your services again. Thank you.
12 februari 2026
Review zonder uitnodiging
Antwoord van Hazelton's Canada
Thank you so much for your kind words! We’re delighted to hear the basket was perfect for the family and that the ordering process was easy. We truly appreciate your trust and look forward to helping you again in the future.
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