The best veal i have ever bought. Beautifully ptepared. Fantastic service. My go to supplier for vesl from now on.
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I first visited HG Walter in 2008 when visiting my nephew who lived nearby. At the the time, even in a food town like San Francisco there were precious few proper butchers. I was very impressed. After... Toon meer
Bedrijf heeft geantwoord
This is my first order from HG Walter. I wanted a veal joint - hardly any butchers sell veal and it was hard to find anyone selling a boned joint of loin or shoulder. Walter does. Hurrah! The w/s was... Toon meer
Bedrijf heeft geantwoord
As always, HG Walter deliver on flavour. The currywurst were loved by everyone this weekend, as were the lamb koftas — and I just wish I’d bought more babyback ribs because they were gone in about 30... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
HG Walter is an independent family-run butcher based in London where traditional expert butchery, quality and consistency remain at the heart of our business. Order online for nationwide delivery or collect from our shop in Barons Court, London.
Covid-19 Update
Geschreven door het bedrijf
- Due to the current situation, we are experiencing higher volumes of orders. Please bear with us during this time.
Contactgegevens
51 Palliser Road, W14 9EB, London, Verenigd Koninkrijk
- 02073856466
- georgie@hgwalter.com
- www.hgwalter.com
4,7
Uitstekend
2K reviews
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The quality of their meat and the service is absolutely first class.
I have shopped at H G Walters for years and think they are absolutely the best butcher. They take so much trouble even over the smallest order. Their meat is absolutely first class. I could not recommend them more highly.
26 mei 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you for your continued support and such lovely feedback. We’re really pleased to hear you’ve consistently had a great experience with us. Taking care over every order, large or small is something we genuinely care about, so it’s lovely to know that’s being noticed.
We really appreciate your recommendation and look forward to serving you for more years to come.
The meat is very good quality
The meat is very good quality compared to supermarket. It came well packed and in good time. Prices are high but this to be expected for a premium product,
21 mei 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you for your kind review Mark. We’re really pleased to hear you’ve been happy with the quality and packaging, and that your order arrived promptly. It’s great to know the selection stood out compared to what you can find locally - that’s exactly what we aim for.
We appreciate your feedback on pricing as well; we work closely with trusted farmers to ensure the highest quality, and we’re glad that comes through in the product.
We look forward to serving you again soon.
We had preordered with you and had to…
We had preordered with you and had to queue for a ridiculous amount of time to pick up our order. You need to have a separate queue for customers who have preordered their food.
22 mei 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you for taking the time to leave your feedback Ben.
We're very sorry to hear that your collection experience didn't meet expectations. It was an exceptionally busy weekend in the shop, but we completely understand that having pre-ordered, you would have expected a smoother collection process.
We'd really like the opportunity to put this right. If you're happy to, please get in touch with me directly at georgia.cotton@hgwalter.com. Thank you again for your feedback – it's invaluable in helping us improve our service.
Great choice of cuts,fantastic service
Very easy to order.Arrived very well packed.I was able to order different types of meat and cuts which I cannot normally get from my local butcher.So far we tried the calves liver-fantastic. I will certainly be ordering again
22 mei 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you found the ordering process easy and that the selection of cuts gave you access to things you can’t usually get locally. That’s exactly what we aim for. Great to hear the calves liver was a hit too. We hope to welcome you back again soon.
Lovely meat. Easy to order
My local butcher couldn’t get venison so I went on line to HG Walter. They offered next day collection, and there it was. Beautiful too
16 mei 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you so much for your kind review. We’re delighted we could supply venison when it wasn’t available locally and that our next-day collection service made things easy. It’s great to hear you were pleased with the quality when you collected it.
We really appreciate your support and look forward to serving you again soon.
The best in London
I have been buying meat from these guys for a while now and they never fail to amaze the palates of the family. Excellent cuts, great butchering and one of the highest quality of meat you can get in UK. After trying many local, online and even imports we have all decided HG Walter is the final and the top place to shop for all our meat and poultry needs.
1 mei 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you so much for this wonderful feedback - it really means a great deal to the whole team.
We’re delighted to hear that our impressed by our range of products. We take huge pride in sourcing and preparing the highest quality meat and poultry, so it’s incredibly rewarding to know we’ve become your go-to.
We look forward to serving you again soon.
Excellent service Natalia was very…
Excellent service Natalia was very helpful thank you very much
19 mei 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you for your lovely review. We’re so pleased to hear you had a great experience and we’ll be sure to pass your kind words on to Natalia - she’ll be delighted to hear.
We really appreciate your support and hope to see you back again soon.
Thank You
Thank you for continuing to make fresh rabbit meat easily available in the UK. The freshness (especially the liver) and quality is much appreciated.
23 april 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you so much for your kind words Saadia. We put a great deal of care into sourcing and preparing all of our produce, so feedback like this means a lot to the team. We really appreciate you taking the time to leave a review.
I've now ordered from H G Walter on…
I've now ordered from H G Walter on five occasions, a different meat each time, and the quality has been uniformly excellent. I have also used the recipes on the website which I also can't recommend enough. Fantastic service and quality.
7 mei 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you so much for your lovely review, Richard. We’re delighted to hear you’ve enjoyed every order and that our recipes have been useful too.
We put a huge amount of care into sourcing and preparing our meat, so it’s fantastic to hear the quality has been consistently excellent across your orders. We’ll be sure to share your kind words with the wider team.
We look forward to serving you again soon.
The food hasn't arrived yet but we have…
The food hasn't arrived yet but we have a lot of experience buying online meals starting wayback in the
early days of the Covid Vax scam.
The low mark is for you allowing SHOPIFY to interrupt our shopping experience. We need a method to buy from you without them being involved the next time!!!!
28 april 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you for taking the time to leave a review.
We're sorry to hear that you weren't happy with the online shopping experience. Like many online retailers, we use Shopify as the platform that powers our website and checkout process. It's a widely used and trusted ecommerce platform that helps us provide a secure and reliable shopping experience for our customers.
We hope your order arrived safely and that you're pleased with the quality of the products. If you experience any further issues, please don't hesitate to get in touch with our customer service team and we'll be happy to help.
Speedy delivery
Speedy delivery, but light on weight by 10 %. Loin looks good but have not tried it yet.
21 april 2026
Review zonder uitnodiging
Antwoord van HG Walter
Hi Philip, thank you for your feedback, and I’m glad to hear the delivery was speedy and the loin looks good.
I’m sorry to hear about the weight discrepancy - that’s certainly not what we’d expect. Please could you get in touch with me directly at georgia.cotton@hgwalter.com so we can look into this for you and make it right?
We look forward to hearing from you.
Good Product - Shocking Service
The meat was delivered in an un-insulated box left in my front garden. The driver didn't wait to see if I answered the door - the package could have been outside for hours on one of the hottest days of this year so far. When I questioned this I was told that the meat had been delivered by one of HG Walter's own drivers and that HG Walter's assumption was that deliveries by their own drivers would be immediately accepted and dealt with by the recipient. I do not believe this to be a safe or reasonable assumption.
In addition to this, the enclosed hard copy invoice was confusing and wrong. The delivery charge was itemised under a cryptic code and turned out to have been applied twice. When I questioned this I was informed that HG Walter knew of this problem with their printed invoices and that 'IT' were looking into it. I was assured that I would only be charged once for delivery - no matter what the invoice said. I will be checking my card statement.
No apologies were offered at any time.
Good product, seriously flawed service.
I won't use HG Walter again.
24 april 2026
Review zonder uitnodiging
Antwoord van HG Walter
Dear John, thank you for taking the time to speak with me on Monday and for following up with your feedback.
First and foremost, I am very sorry for the experience you’ve had. This is not the level of service we aim to provide. I was pleased to hear that you were happy with the quality of the product itself. We take a great deal of pride in the sourcing and preparation of our meat, so it’s reassuring to know that aspect met your expectations.
In terms of delivery, our parcels are intended to be delivered directly to the customer, straight off our refrigerated vans. Because of this, we do not insulate these boxes, and they are not designed to be left unattended. We have since spoken to the driver, who appears to have assumed that someone would be arriving to collect the parcel shortly after ringing the doorbell. That said, the driver should have waited to ensure you had received it. We are addressing this internally to ensure clearer procedures are followed going forward.
Most importantly, I apologise that this situation was not handled with the care and clarity it deserved when you first raised it. You should have received a clear explanation and an apology immediately.
Thank you again for bringing this to our attention. Your feedback is incredibly valuable and helps us improve both our service and communication.
Meat quality was excellent
Meat quality was excellent. Communication was excellent. Delivery was excellent. However the delivery was incomplete which left bus chasing a refund which was made.
Clearly some internal procedures need to be looked at.
20 april 2026
Review zonder uitnodiging
Antwoord van HG Walter
Hi Emile,
Thank you for your kind words about the quality of the meat, communication and delivery - we really appreciate it.
I’m very sorry again that your order arrived incomplete. As mentioned in our email, this was due to an internal miscommunication regarding stock of the lamb sweetbreads and you absolutely should have been informed ahead of delivery.
We hope to have the opportunity to provide a seamless experience for you next time.
Quality butcher
Quality meat, quality service. The best butcher in London! I will never buy from anyone else.
15 april 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you so much - that’s incredibly kind of you to say. We’re so pleased you’ve had such a great experience with both the meat and the service. “The best butcher in London” is high praise, and we don’t take that lightly.
We really appreciate your support and look forward to many more orders to come.
I was very pleased with my first order…
I was very pleased with my first order from HGWalter.
It arrived at date / time expected.
It was boxed with lining and ice packs.
Ice packs were still frozen.
The meat was beautifully packaged.
Each joint individually packed and sealed.
The meat was delicious and very tender.
9 april 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you so much for your thoughtful review Ann. We’re delighted your first order lived up to expectations - from the delivery and packaging right through to the quality of the meat. It’s especially great to hear everything arrived properly chilled as we take great pride in our packaging and insulation. We really appreciate you taking the time to share this, and we look forward to sending you your next order soon.
Fantastic Meat, Fantastic Service
Ordered from HG Walter twice, absolutely fantastic meat and customer services. Would highly recommend to anyone looking for high quality meat
16 april 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you so much for your kind words Mike - it really means a lot to us. We’re delighted to hear you’ve had such a positive experience with both our products and our customer service. That combination is exactly what we strive for every day.
We truly appreciate the recommendation and look forward to your next order.
I ordered online to suit my flexibility…
I ordered online to suit my flexibility in picking up the order and it was delivered in time and the meat was really fresh and I would order again soon.
8 april 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you for your lovely feedback. We’re so pleased the online ordering worked well for you and that everything arrived fresh and on time - that’s exactly what we aim for. It’s great to hear it gave you the flexibility you needed too.
We really appreciate your kind feedback and look forward to your next order.
Outstanding Beef Wellington
Ordered two beef wellingtons with the red wine jus for a dinner party. The cooking instructions were spot on. The beef was cooked to perfection. From experience, the quality of HG Walter’s meat is always exceptional. On this occasion, the beef wellington with the accompanying jus was so delicious, it exceeded our expectations. Definitely will order the beef wellington again.
25 maart 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you so much for such a lovely review Leslie. We’re delighted to hear the Beef Wellington was a success at your dinner party - it’s such a special product. Our kitchen team puts a lot of care into preparing them and the red wine jus, so your comments on the quality really mean a lot. We really appreciate your kind words and look forward to serving you again soon.
No respect!
No respect!
I came across this company's van on the streets of London and was shocked by the driver's lack of respect. I can only imagine what the business must be like! Bad impression!
24 maart 2026
Review zonder uitnodiging
Antwoord van HG Walter
We wanted to follow up on this as we haven’t heard back from you. We take feedback like this very seriously, and we’re keen to look into it properly.
If you’re able to share any further details (such as the location and time), it would really help us address this internally and ensure it’s followed up.
Please do feel free to get in touch with me directly at georgia.cotton@hgwalter.com
-
We're genuinely sorry to hear about your experience - this certainly isn’t the standard we expect from anyone representing us. We take this kind of feedback seriously, so we can look into it properly. If you’re able to share a bit more detail (such as the location and time), it would really help us address this internally.
I would really appreciate it if you could send some further information to me at georgia.cotton@hgwalter.com, and I will make sure it’s followed up.
Thank you for bringing it to our attention.
Quality meat and great experience
Quality meat and great experience.
Totally recommend the pig cheeks. They melt in your mouth.
20 maart 2026
Review zonder uitnodiging
Antwoord van HG Walter
Thank you so much for the great review Celia. We’re delighted to hear you had such a positive experience and enjoyed the quality of the meat. Pig cheeks are such a delicious cut, so it’s fantastic to see them getting the love they deserve. Really appreciate the recommendation, and we hope to welcome you back again soon!
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