Holocene Motor Group Reviews 

216
TrustScore 2.5 uit 5

2,6

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Beoordeeld met 1 van de 5 sterren

I went to Holocene for a simple window replacement (the existing one had been broken) and they agreed to use OEM parts for the window. The fitting of the new window was obviously not accurate owing to... Toon meer

Beoordeeld met 1 van de 5 sterren

I’ve been driving for 30 years and using lots of garages throughout this time. This is hands down the worst one I have ever had the misfortune to use. Big talk of great work from the man VJ but... Toon meer

Beoordeeld met 5 van de 5 sterren

Louis, my favourite car fixer works here now, I've followed him around for years because I know he's trustworthy and does his best to save me ££s when he can. Holocene has added a whole new dimension... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I found more things going wrong with my car after it went into this garage for repairs!! Pretty high labour charges that don't add up and they tell me they didn't charge for diagnostics etc, but they... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoservice
  2. Auto-airco service
  3. Uitdeukservice
  4. Autokeuringsstation
  5. Autoreparatie en -onderhoud
  6. Olieverversingsservice

Informatie afkomstig van verschillende externe bronnen

Independent Car Specialist Here at Holocene we offer many different services such as: Accident Repair, MOT services, Full services, Bodywork repair and much more. Pop by or give us a call and we will be more than happy to help you.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

216 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,6

Alle reviews

(216)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very polite

Very polite, helpful and reliable service, plus quick to sort out any problems with my car - making me a very happy customer.

4 oktober 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Holocene is my local garage and I…

Holocene is my local garage and I always take my cars there for MOT's. Very swift service and most importantly they are 'incredibly honest' and transparent. No quibbles, very good service (a few times had a nice service wash when I have had minor work). Also the fact that you always see police cars being serviced there (says it all really). Take your car here, you won't likely be disappointed around the quality of work, speed and level of service. 5* Service.

31 augustus 2018
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

few Improvements on customers service

Holocene is always very clean and the service good, need to improve the customer service from my point of view. Nobody called me to alert me the car was going to be ready soon, after the service nobody came to explain me what they did to the car... once I payed the bill they gave me the car (clean) and saluted me. When I asked about the status of my vehicle they said someone will come soon... but nobody came, so I left

29 augustus 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello Mr. Giuseppe Sollo,


Our apologies for not giving you a full explanation of the work carried out on your vehicle, we normally try to attend to every customer as thoroughly as we can.

Please, do not hesitate to contact us if there is anything at all we can help you with that we didn't manage to on the day you came in. 0207 607 3600

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional. My car battery had died and they even came out to jump start it and then took the car back to the garage for it’s MOT and service. Very pleased.

23 augustus 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hi,

Thank you for leaving Holocene such a kind review. We always try our best with every customer & we hope to see you again soon.

- Holocene Team

Beoordeeld met 5 van de 5 sterren

very good service

very good service, well priced and speedy too, with reliable quotes for the work which include VAT - which is great as very few other garages do this as genuine total price at the outset.

9 augustus 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello Tim Peake,

Thank you, we value every review and customer at Holocene. We appreciate your kind words.

- Holocene Team

Beoordeeld met 5 van de 5 sterren

Great service and very speedy

1 augustus 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hi Vicki,

Thank you for kindly leaving us a review, we hope to see you again.

- Holocene Team

Beoordeeld met 5 van de 5 sterren

Have used Holocene twice this year and…

Have used Holocene twice this year and each time the staff were friendly and efficient. They always called after leaving the vehicle with them about the work required, how long it would take and the cost.
The price they quoted was the price I paid. Very happy to use them again.

30 juli 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello Mr. Phillip Crossman,

Thank you for your very kind words. We are thrilled that you had a great experience here with us! We thank you for your business and we look forward to your next visit!

- Holocene Team

Beoordeeld met 5 van de 5 sterren

Excellent service and value.

24 juli 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello James,

Thank you very much for leaving us a review! We are very pleased that you are happy with the service you received with us. We hope to see you again soon.

- Holocene Team

Beoordeeld met 4 van de 5 sterren

Worry free and seamless MOT service

Worry free and seamless MOT service. Was a little pricey for the things they had to fix which I would have been quite happy to do myself - brake bulbs etc. Overall, lovely customer service and quick turn around.

23 juli 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello Jules,

Thank you very much for the review! We hope to see you again soon.

- Holocene Team

Beoordeeld met 4 van de 5 sterren

I received a good friendly service

I received a good friendly service. Work carried out was good and fast. ( a replacement door)

29 juni 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello Simone Smith,

Thank you for kindly leaving us a review, we appreciate it very much. See you again.

- Holocene Team

Beoordeeld met 5 van de 5 sterren

Excellent personal service

Excellent personal service. I would recommend them to anyone

7 juni 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello Anon,

Thank you very much for leaving Holocene a review, we appreciate if you recommend us very much - see you again.

- Holocene Team

Beoordeeld met 4 van de 5 sterren

You're an excellent concern

You're an excellent concern - and I particularly like the way you wash the cars so automatically at no extra charge!

23 mei 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello Nicholas Faith,

Thank you for leaving us a kind review, we are glad you are satisfied with our service at Holocene. See you again soon.

Beoordeeld met 5 van de 5 sterren

The only place I will use in future.

It is always tricky to try and find a new garage when you move to a different area. There are so many rip-off merchants out there but having read some of the reviews and then using them myself for a service and MOT, I couldn’t recommend these guys highly enough. The staff were courteous, professional and quick. Not only that, but upon picking my car up, it had been valeted as well. Decent price and they kept me informed every step of the way. They deserve more than a five star review. Thanks guys!

22 mei 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello Anthony H,

We are delighted to read your kind words about your experience with us at Holocene! Thank you for your feedback and great star rating - it is very much appreciated. It was a great pleasure to be of service to you and we all appreciate your business.

Thank you

- Holocene Team

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant, straight forward service: full service done quickly, communication was excellent, staff were very friendly - and was very pleased with the results. Very happy with the complementary wash and hoover of the car! Definitely will use Holocene again.

16 mei 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello, Brian O'Halloran,

Thank you for leaving such a kind review. We are extremely pleased you were satisfied with our customer service - see you again.

- Holocene Team

Beoordeeld met 5 van de 5 sterren

I have used your garage for the first…

I have used your garage for the first time & I received exceptional service throughout the whole experience. The staff were friendly & honest about prices (which is hard to find these days) I will recommend this garage to all of my family & friends. Thank you very much - one very happy customer.

10 mei 2018
Review zonder uitnodiging
Logo Holocene Motor Group

Antwoord van Holocene Motor Group

Hello Daniel Howard,

Thank you for your kind words, we recognise the worth of every review - they are very much appreciated. We are glad to hear that we were able to make your experience with us a pleasant one & any recommendations are greatly appreciated. Thank you.

-Holocene Team

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