Thank you to James Anderson, CIPD HR-Inform, who promptly replied to my call. I really appreciated how James listened and then fully understood the situation. He gave clear HR advice and it was rea... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I spoke with James today but everyone I've spoken to on the advice line has been friendly, professional and extremely helpful. It's an excellent service.
Neil was very responsive to my request, he listened to what my issue was and helped me with a couple of scenarios and suggested a couple of things for me to review before preparing my next steps. I a... Toon meer
Bedrijf heeft geantwoord
I had the pleasure of speaking with James regarding a resignation concern. James was calm, clear and gave practical advice. Very helpful at walking me through the different possible outcomes. Highly... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
HR‐inform is your one‐stop shop for employment law guidance, HR best practice, industry news and useful tools at every point in the employee journey.
Contactgegevens
Blackfriars Road 240, SE1 8NW, London, Verenigd Koninkrijk
- 08002315199
- clientexperience@hr-inform.co.uk
- www.hr-inform.co.uk
4,8
Uitstekend
472 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent experience during my call
Excellent experience during my call with Farouk, highly knowledgeable about the subject matter and pointed me to resources i could refer to in order to build my knowledge on the issue even after a detailed explanation to my questions. He also provided answers to questions he knew i would have, just to be sure i was well equipped on what i needed to know about shared parental leave (a highly dreaded topic in HR due to the complexities). I will definitely be requesting for Farouk on my next call. thank you
31 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing top-notch service, and your feedback motivates us to keep raising the bar. We look forward to serving you again soon!
CIPD employment law helpline
Amazing service and knowledgeable staff
31 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Concise, Professional and Dependable
The service provided is at a great level and I can always rely on the advice that is given.
28 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199
Excellent Training session
We had an excellent training session today! Abbey was incredibly friendly and well-informed, making the experience engaging and informative.
26 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
We appreciate your kind words! We’re committed to providing outstanding service and your feedback is essential in helping us maintain our high standards. Thank you for choosing Croner-i.
Great onboarding experience!
Abbey was great throughout the onboarding experience. She allowed me to ask questions and pointed me in the right direction to useful aspects of the website that related to my job role. Thanks again Abbey!
26 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
We are so pleased that you received the best service! Knowing our clients are happy with our service is so rewarding for all of us here at Croner-i. Thank you for taking the time to leave a review!
Great Session with Abbey Cosh
Had a great session with Abbey Cosh this morning. Really helpful and insightful, a great introduction to CIPD HR Inform Pro. Looking forward to making use of the platform. Thank you
21 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Your review made our day! It’s fantastic to hear that you had such a positive experience with our product/service. We strive to exceed our customers’ expectations, and we’re thrilled that we hit the mark for you. Thanks for sharing your feedback and for being a valued customer!
Invaluable
Jennifer was very friendly and understanding of my situation. We came to a very amicable agreement. Croner HR Inform is a very valuable tool.
19 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Was so great
Was so great! Abbey was amazing with her presentation!
18 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you for providing us with this lovely feedback Magdalena, we have let Abbey know your kind words!
At Croner-i - great support with CIPD HR-inform platform
Couldn't have asked for better end-to-end customer service from Croner-i, especially from Abbey Cosh and Arene Al-Bdour. Great customer service and regular touchpoints and support. Thank you!
18 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you for taking the time to provide us with this feedback Elizabeth, we are thrilled to hear that Abbey and Arene have been so helpful! If you need anything else please get back in touch and we will be happy to help!
"Excellent support – quick and helpful!"
Kelsey-Mae was incredibly responsive and helpful with my query. She provided clear and efficient support, making the process smooth and hassle-free. I really appreciate her professionalism and friendly approach
17 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you for your lovely review Robyn!
Good experience and friendly contact.
14 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
We appreciate your kind words! Thanks for choosing us.
The team advising us on the product were helpful and friendly.
The team advising us on the product were friendly and able to answer simple questions. When trying to hunt down specific information, we had to do some digging. The information was there, but not on a simple tile (performance improvement). Also the Reservists information is not in one page. Overall, it is a great tool and the team were pleasant.
14 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
We appreciate your kind words! We’re committed to providing outstanding service and your feedback is essential in helping us maintain our high standards. Thank you for choosing Croner-i.
Thank you Farouk!
Farouk was amazing! He really cared about what I needed help with. He listened carefully and asked good questions to make sure he understood everything. He explained things very thoroughly, breaking down tricky words and ideas so they were easy to understand. He took his time and answered all my questions patiently. I could tell he wanted to make sure I got it. I felt really helped and like he cared. Thanks so much, Farouk!
13 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you for your lovely feedback Leonie, we are dedicated to providing an outstanding service and are thrilled that Farouk has delivered this for you, if you need anything else please let us know and we will be happy to help!
Good service
I was given a comprehensive review of all the services which was easy to follow and any questions were answered.
6 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
We appreciate your kind words! Thanks for choosing us.
Antwoord van CIPD HR-inform
We’re thrilled to hear you enjoyed your experience with us. Thank you for your continued support!
Very good advice and support on complex…
Very good advice and support on complex issues. Today I spoke to Farouq who was excellent, as well as easy to talk to, and went through all options and clear next steps.
7 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you so much for your wonderful review. We are always looking for feedback to ensure we are delivering the best service to our clients. It is so great to hear you had such a positive experience with our team!
Great customer experience
Abbey was very informative and friendly and emailed us the same day with the information we needed, which included a query we had - great customer service.
6 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you Lisa, we will be sure to pass your feedback on to Abbey and we look forward to assisting you soon! Many thanks, The HRi Team.
Really helpful
Abbey was really helpful and we covered a lot of ground in the 30 minute session.
3 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you for taking the time to provide us with this excellent feedback!
Abbey gave a fantastic support training…
Abbey gave a fantastic support training session, so easy to follow! I know what superb content the system has to offer.
5 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
Thank you for taking the time to provide us this excellent feedback! We are thrilled to hear Abbey was so helpful and you enjoyed your onboarding session, please let us know if you need anything else and we are happy to help!
clear advise given
3 maart 2025
Review zonder uitnodiging
Antwoord van CIPD HR-inform
We appreciate your kind words! Thanks for choosing us.
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